Taxpayer Advocate says IRS still struggles with public service
Federal Newscast · Federal News Network | Hubbard Radio
June 21, 20195m 52s
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Show Notes
National Taxpayer Advocate Nina Olson says response times to incoming calls at the IRS remains the biggest challenge the agency has in dealing with the public. In her final report to Congress before retiring, Olson said the IRS is successful in processing most returns, but for those who need more help, the experience is challenging.
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