Episode 96
The Power of Connection Part 2
In this part 2 conversation on The Power of Connection The discussion turns to the inner work of connection: humility in the face of new information, extending grace when mistakes happen, and modeling servant leadership. Matt shares formative stories—from a rushed judgment to mentors who showed up sleeves-rolled—to illustrate how integrity becomes culture.
Experiencing Healthcare Podcast · Matt Staub, Jamie Preston
November 14, 202524m 14s
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Show Notes
Episode notes
- Humility & grace: distinct muscles that work best together
- The no-call/no-show that wasn’t: correcting assumptions with care
- Disagreeing without demeaning: honesty rooted in respect
- Modeling connection: Scott moving furniture in dress shoes; a father’s everyday compassion
- Integrity = what we do when no one’s watching
- Daily habit: know your “bliss,” reset with people, then re-enter the work
Listener reflection: Where can you swap a snap judgment for a curious check-in today?
Topics
trustadvocacyleadership developmentempathyauthenticityai in healthcareservice excellencegraceconflict resolutionintegritycollaborationfirst impressionsassisted livingdata-driven healthcareinterdisciplinary carecompassioncommunicationpatient experienceworkplace culturehealthcare operationsemotional intelligencestorytellingprofessional growthconnectionpatient-centered carehealthcare leadershiphuman connectionlong-term carecaregiver storiesteam dynamicsrelationship-buildingenvironment of carehumility