The Cost of Excuses and the Power of Ownership
Why do excuses feel easier than ownership — and why do they hurt our culture more than we realize? In this episode of Experiencing Healthcare, host Jamie and Matt Staub dig deep into the psychology of excuses, how they show up in healthcare environments, and why accountability is the antidote. With stories, examples, and personal reflections, they unpack the difference between reasons and excuses, how leaders can model transparency, and why shifting conversations from blame to solutions can transform your team’s culture.
Experiencing Healthcare Podcast · Jamie Preston, Matt Staub
Audio is streamed directly from the publisher (cdn.simplecast.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Podcast Notes
- Why excuses are so common in healthcare — and why they’re dangerous
- The difference between a reason and an excuse
- Why modeling accountability as a leader builds trust and respect
- How shame shapes our willingness to be vulnerable
- Tools for shifting from blame to solution-oriented conversations
- How to create a psychologically safe culture where mistakes become learning opportunities
- Time management: why “I didn’t have time” is the most used (and abused) excuse