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The Path to Profits When Customers Rule with Tema Frank

The Path to Profits When Customers Rule with Tema Frank

Entrepreneurs on Fire

June 24, 201621m 51s

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Show Notes

Tema helps businesses deliver fantastic customer experiences online and off. She recruited 75,000 people worldwide using social media techniques before social media existed for her first company, Web Mystery Shoppers. A best-selling author and host of the Frank Reactions podcast, she's just released her second book, PeopleShock: The Path to Profits When Customers Rule.