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Using Digital Technology to Improve Clients' Experiences
Episode 384

Using Digital Technology to Improve Clients' Experiences

Enterprising Investor · CFA Institute

October 30, 201912m 45s

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Show Notes

In episode #384, Vanguard Center for Investor Research's head of research, Jane E. Henshaw, discusses insights gained through her work and how it may be used to improve investment clientele's customer experience.