Episode 721
How To Lead With Empathy This Holiday Season (With Feastables' Jess Cervellon) #629
November 16, 202321m 42s
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Show Notes
Jess Cervellon is the VP of Customer Experience at Feastables. So she knows a thing or two about creating a memorable experience. And on today's episode of Ecommerce Marketing School, she's sharing how to lead with empathy both internally and externally this holiday season. Because if your internal teams aren't happy, they can't possibly support customers at the highest level.
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Topics
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