How Ecommerce Brands Can Manage Their Supply Chain And Provide An Amazon-Level Experience During Covid-19 [Masterclass 5]

We got a lot of questions about how to manage your supply chain and keep your business running through and beyond the current crisis. And Casey was the perfect person to shed some light on the subject. He shares: 

• How to keep people buying even if you have delays.
• What the Amazon shift means for smaller ecommerce brands.
• Why you should be sourcing locally as much as possible.
• The importance of entertainment in your marketing strategy.

Show Notes & Links:

• [2:05] What to do if you’ve seen an increase in shipping inquiries.
• [4:05] How to be transparent without impacting conversion rates.
• [6:18] Impact of COVID-19 on nonessential products.
• [8:47] If we’re seeing BFCM levels right now, will we continue to see that into the fall?
• [11:54] What to do if you’re seeing delays due to lockdowns in other countries.
• [14:44] What happens if USPS goes bankrupt?
• [15:16] How to turn a spike in traffic into a longer term relationship.
• [21:09] How to avoid coming off as opportunistic right now.
• [23:22] How does ShipBob handle returns?
• [24:04] What has your approach to marketing been right now?
• Shipbob Trends
• Casey Armstrong on Twitter
• Casey’s Masterclass
• Casey’s Full Episode of The Ecommerce Marketing Show
• Dave Gerhardt on Twitter
• Privy Masterclass Home
• The Ecommerce Marketing Show Home