eBay for Business

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! On this week’s episode, we talk about the types of promotional tools that eBay provides in Seller Hub, what they are, how they work, and best practices. The Buzz covers topics of conversation in the Community, on social media, and the news. Better Know An eBay Seller returns, and we answer some seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:54 - The Buzz 12:43 - Better Know a Seller - Jeff Flickenger 17:03 - Inside eBay - Promotion Manager Tools in Detail 37:51- Calls and Questions 49:48 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellingonebay eBay.com/sts explore.ebay.com facebook.com/eBayForBusiness Seller Hub Order Details page https://www.ebay.com/sh/ord Seller Center Tax Information: https://pages.ebay.com/seller-center/service-and-payments/tax-information.html Order Discounts https://bit.ly/33ggnh6 Shipping Discounts https://bit.ly/2CnV8NQ Volume Pricing https://pages.ebay.com/specialoffers/volumepricing/ Codeless Coupons https://bit.ly/2UZIc9N Markdown Manager - Sales Event https://bit.ly/2Ovsu5F eBay Seller - caesar_recycling #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! On this week’s episode, we’ll focus on the importance of a promotional strategy during the Holiday season. In the Buzz, we cover topics of conversation in the Community, on social media, and the news. In the Main Story eBay Seller Richard Cooley talks with us about his promotional strategy for the upcoming holiday selling season. On Inside eBay we’ll speak with Shannon Jensen, Sr. Manager of Seller Experience Operations, about Best Offer and Offers to Buyers. Also, Jen Deal shares information on scarcity and demand and how a seller can leverage both to increase sales. We’ll also answer some seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:35 - The Buzz 13:38 - The Main Story - Holiday Promotional Strategies 25:10 - Inside eBay - Best Offers, Offers to Buyers 31:04 - What’s Hot - Holiday Scarcity 43:41 - Calls and Questions 54:52 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line developer.ebay.com/blog eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellingonebay eBay.com/sts explore.ebay.com facebook.com/eBayForBusiness pages.ebay.com/ebay-money-back-guarantee spd.ebay.com/RBASellerHub eBay Seller - salearea #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week’s theme is The Perfect Price and how to find it, how to apply it and how to monitor it over time. In the Buzz, we cover topics of conversation in the Community, on social media, and the news. In the Main Story the Queen of Auctions Lynn Dralle shares her pricing strategies. On Inside eBay Harry Temkin explains how Terapeak can help research the perfect price for your listings as well as determine trends. He’ll share best practices too. We’ll also have a special message from Jordan Sweetnam, Senior Vice President and General Manager, Americas Market, in his first eBay for Business podcast appearance. He’ll tell us why he’s excited to be back and why sellers are core to eBay’s business. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:36 - The Buzz 07:53 - The Main Story - The Perfect Price - Lynn Dralle 19:20 - Inside eBay - The Perfect Price - Terapeak 26:01 - Special - Message from Jordan Sweetnam 43:31 - Special - Devin Wenig Acknowledgement 43:58 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellingonebay eBay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay Seller - http://thequeenofauctions.com #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week’s theme is It’s All in the Details, photos edition. As always, in the Buzz, we cover topics of conversation in the Community, on social media, and the news. In the Main Story we’ll continue from last week with eBay Seller Monica Gamboa and eBay VP of Seller Experience Harry Temkin regarding photos and the new image cleaner tool. Inside eBay features Liz Austin talking with Griff about product photography for eBay. We’ll also hear about the importance of disaster preparedness for your business on eBay as we check in with Casey Kempton of Chubb insurance. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:40 - The Buzz 11:23 - The Main Story - Photos 18:55 - Inside eBay - Photos 40:40 - CHUBB 50:10 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line chubb.com eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/salestax eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellingonebay explore.ebay.com facebook.com/eBayForBusiness pages.ebay.com/seller-center/listing-and-marketing/promoted-listings.html eBay Seller - poshhanger eBay Seller - ghammat44 eBay Seller - stores.ebay.com/griffville #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week’s theme is The Perfect Holiday Listing. As always, In The Buzz, we cover topics of conversation in the Community, on social media, and the news. In the Main Story eBay seller Monica Gamboa and eBay VP of Seller Experience, Harry Temkin discuss…the perfect holiday listing. Better Know a Seller returns with eBay Shine Award winner Elijah McCloskey who tells us about his passion for vintage bicycles and how he’s leveraged that into a business on eBay that ties in perfectly with his charitable organization. We’ll also answer seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 03:18 - The Buzz 11:34 - The Main Story - The Perfect Holiday Listing 31:07 - Better Know - Seller Interview from eBay Open 39:50 - Calls / Questions 48:30 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellerupdate eBay.com/sellingonebay explore.ebay.com facebook.com/eBayForBusiness ebay.com/e/charity/hurricane-dorian-relief eBay Seller - freewheel_bikes_madison #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week’s episode focuses on Social Media for the Holidays. In The Buzz, we cover topics of conversation in the Community, on social media, and the news. In the Main Story you’ll hear from our Social Media Panel at eBay Open 2019, led by eBay’s own Audrey Tracy, featuring Lisa Fruggiero, from Brand Networks, and eBay sellers Alexa Terry Wilde and Holli Pahlen. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:47 - The Buzz 07:36 - The Main Story - Special Intro 09:21 - The Main Story - Social Media Panel from eBay Open 51:14 - The Main Story - Special Outro 52:37 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellerupdate eBay.com/sellingonebay explore.ebay.com facebook.com/eBayForBusiness https://www.ebayinc.com/stories/news/applications-now-open-for-retail-revival-program-in-austin/ ebay.com/austin ebayinc.com/austin Seller Performance Standards: https://www.ebay.com/help/selling/seller-levels-performance-standards/seller-levels-performance-standards?id=4080 digiday.com socialmediaexaminer.com eBay Seller - Antlers and Astronauts Judi Dench, National Treasure https://youtu.be/I0wbYAn8IVw #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week’s episode is all about the 2019 Fall Seller Update. In The Buzz, we’ll give you a high level overview of the Seller Update, and tell you where you can learn more, and get questions answered. In the Main Story eBay Seller Laurie Wong tells us how she uses the new Multi User Account Access feature. On Inside eBay VP of Seller Experience Harry Temkin talks with us about the Fall Seller Update, and Bridget Davies VP, Revenue & Seller Growth, tells us about the enhancements and changes to the Promoted Listings tool announced in the update. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:41 - The Buzz 07:12 - The Main Story - MUAA with Laurie Wong 18:40 - Inside eBay Part 1 - Harry Temkin - Seller Update 32:35 - Inside eBay Part 2 - Bridget Davies - Promoted Listings 39:20 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/salestax eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellerupdate eBay.com/sellingonebay explore.ebay.com facebook.com/eBayForBusiness eBay Seller - reflectionsoftrinity - https://www.ebay.com/str/reflectionsoftrinity #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! Our Lean Into Holiday theme continues this week, with the second of a two-part series. We’ll visit with four eBay sellers who share how they get ready for the biggest selling season of the year, and as always we’ve got The Buzz. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 03:09 - The Buzz 11:31 - The Main Story - Holiday Prep - Louis Rodriguez 18:47 - The Main Story - Holiday Prep - Don Vigeant 28:34 - The Main Story - Holiday Prep - Glen Zubia 37:54 - The Main Story - Holiday Prep - Richard Cooley 48:25 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/help/home eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellerprotection eBay.com/sellingonebay explore.ebay.com facebook.com/eBayForBusiness eBay Seller - funphones eBay Seller - garbsafari eBay Seller - hustlerhacks eBay Seller - salearea #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! In the first of a two-part series, this week’s theme is Lean Into Holiday. On Inside eBay, Andrea Gouw, Director of Home & Garden and Consumer Electronics at eBay, talks about planning for the holidays. On Better Know A Seller, we feature Craig Dawson and Terry Thayer, two winners of the You’re the Voice contest. As always we’ve got The Buzz, and we’ll also answer some seller questions. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:25 - The Buzz 10:09 - The Main Story - Better Know - Contest Winner Interviews 27:53 - Inside eBay - Holiday Prep 37:56 - Question Time 46:15 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast ebay.com/salestax eBay.com/sellercenter eBay.com/sellingonebay explore.ebay.com facebook.com/eBayForBusiness https://www.ebay.com/str/baddogsstuff https://www.ebay.ca/usr/2dogsduds eBay Seller - 2dogsdigs and 2dogsduds https://www.ebay.com/usr/txblue49 eBay Seller - txblue49 #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! In this week's episode we’ll hear from Shine award winner Clara Jeanne LaCelle as well as eBay Seller Peggy Smith on our Better Know A Seller segment. We’ll also hear Mohan Patt, Vice President of Buyer, Ads & Retail Standards, from eBay Open 2019, telling us about the new buyer experience. In The Buzz, we’ll talk about Chicago UpFront, trending topics from the eBay Community, eBay news, and we’ll also announce our You’re the Voice contest winners! Jen Deal is back with another edition of What’s Hot with sourcing news around Tech, Baby Tech, Weather preparedness and football. We’ll also answer some seller questions. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:52 - The Buzz 08:15 - SHINE aware winner - Clara Jeanne LaCelle 16:45 - Better Know a Seller - Peggy Smith 23:24 - Inside eBay - Mohan Patt 36:22 - What's Hot 47:58 - Question Time 56:40 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast ebay.com/salestax eBay.com/sellercenter eBay.com/sellingonebay eBay.com/TheNorthFace ebayinc.com/BatonRouge explore.ebay.com facebook.com/eBayForBusiness ebayinc.com/stories/news/retail-revival-empowering-small-businesses-adding-new-jobs-in-baton-rouge community.ebay.com/t5/eBay-UpFront/ct-p/Chicago flippertools.com/ebayYoutube/embed-youtube-videos-in-ebay-listings.htm eBay Seller - old-wahini eBay Seller - Surfinjunkie #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week's episode we’re launching a new segment called “Better Know An eBay Seller” featuring interviews with sellers from eBay Open 2019 with this year’s Shine Small Business of the Year winner More Than Words. We’ll talk with eBay CEO - Devin Wenig at eBay Open. In The Buzz we'll discuss eBay Open, Terapeak rollout, and our “You Are the Voice” contest. We’ll also answer some seller questions. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:48 - The Buzz 07:32 - eBay CEO - Devin Wenig 18:13 - Main Story - Better Know An eBay Seller 27:24 - Question Time 35:00 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellingonebay eBayOpen.com eBayopen.com/shineawards explore.ebay.com facebook.com/eBayForBusiness eBay Seller -ebaystores.com/mtwyouth #ebaypodcast #makingithappen #ebayopen2019

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week's episode is all about eBay Open 2019! We speak with eBay executives about both the year to date for eBay and what’s coming for the second half of 2019, with details on the big announcements from eBay Open. We’ll also speak with one of this year's Shine award winners, Nanette Zupon. In The Buzz we'll discuss a recent article on teaching coding written by Devin Wenig, and eBay's partnership with the TV show Grown-ish. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 05:18 - The Buzz 12:30 - Jay Hanson - eBay Open Overview 18:13 - Nanette Zupon - One of the SHINE award winners 24:42 - Sankar Subramanyan - Seller Protections 35:13 - William & Wendy Fortin - eBay Saved My Life 43:27 - Harry Temkin - New Seller Tools 58:18 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellingonebay eBayOpen.com eBayopen.com/shineawards explore.ebay.com facebook.com/eBayForBusiness fortune.com/2019/07/20/ebay-devin-wenig-coding/ eBay Seller - americanartifacts eBay Seller - sweetheartdeals #ebaypodcast #makingithappen #ebayopen2019

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week we discuss The Best Version of You. In the Main Story we talk with eBay sellers Kathy Terrill and Mark Dunkle for their perspective and advice on the topic. On Inside eBay, we chat with Head of Community, Brian Burke. In The Buzz, Alan Aisbitt discusses eBay Open, The 2019 eBay Shine Awards, hot seller topics and eBay stories in the news. We’ll also answer seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:02 - The Buzz 09:02 - The Main Story - The Best Version of You 21:42 - Inside eBay - The Best Version of You 43:07 - Questions 53:49 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellingonebay eBayOpen.com eBayopen.com/faq eBayopen.com/shineawards explore.ebay.com facebook.com/eBayForBusiness www.businessinsider.com/apollo-mission-control-restored-open-moon-landing-anniversary-2019-7 trends.google.com eBay Seller - bluemax49ers eBay Seller - NYCFitnessFamilyFinds #ebaypodcast #makingithappen #ebayopen2019

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week we discuss Employee and Performance Management. In the Main Story we talk with Jordan Insley of Quick Ship Electronics on how he handles employee and performance management. On Inside eBay, eBay Seller and financial coach Joey Ruffalo talks about the differences between employees and contractors, and the importance of processes and procedures. In a special Shine Awards segment, Liz Austin and VP Bridget Davies announce our 2019 Shine Award winners. In an expanded segment of The Buzz, Allison Engles shares tips on preparing for eBay Open. We’ll also answer seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:01 - The Buzz 14:16 - Special - eBay for Charity 20:27 - The Main Story - Part 1 - Jordan Insley 38:09 - The Main Story - Part 2 - Joey Ruffalo 56:06 - Questions 1:00:55 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/brandoutlet eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellingonebay eBayOpen.com eBayopen.com/faq eBayopen.com/speakers explore.ebay.com facebook.com/eBayForBusiness fedex.com/en-us/customer-support/claims.html hypebeast.com jrfinancialcoaching.com trends.google.com eBay Seller - eBay.com/str/quickshipelectronics #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week we discuss Business Mentorship and Sources of Inspiration. In the Main Story eBay seller Danna Crawford shares her experience as a business mentor, and on Inside eBay Alexis Gallivan shares her amazing personal mentor story. We also have a special segment with Liz Austin discussing eBay for Charity with eBay’s Evelyn Kha and Jo Rodriguez. Of course, we’ve got The Buzz, and we answer seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 04:47 - The Buzz 13:05 - Special - eBay for Charity 27:03 - The Main Story - Sources of Inspiration - Business Mentorship 41:16 - Inside eBay - Sources of Inspiration - Alexis Gallivan 56:29 - Questions 1:02:22 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/deals eBay.com/espn eBay.com/meetups eBay.com/orangeisthenewblack eBay.com/payments eBay.com/podcast eBay.com/retailrevival eBay.com/salestax eBay.com/sellercenter eBay.com/sellingonebay eBayinc.com/impact eBayOpen.com eBayopen.com/speakers explore.ebay.com facebook.com/eBayForBusiness powersellingmom.com trends.google.com #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week we’ll talk about Business Betterment, and how to make your business “better.” In the Main Story eBay seller Monica Gamboa gives some tips on betterment from a seller perspective. On Inside eBay Senior Director Jesse Kiefer gives us the eBay perspective on improving your business. We’ll also chat with Casey Campbell from trusted partner Chubb Insurance about the importance of business insurance, especially as you grow bigger. Of course, we’ve got The Buzz, and we answer seller questions! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:18 - The Buzz 09:03 - The Main Story - Business Betterment 21:06 - Inside eBay - Business Betterment 30:39 - Chubb Special 37:44 - Questions 46:15 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line developer.ebay.com/products/mip eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/salestax eBay.com/sellercenter eBay.com/sellingonebay eBayOpen.com eBayopen.com/speakers explore.ebay.com Internet Sales Tax Seller News Announcement Update facebook.com/eBayForBusiness Restricted Items eBay Help Page trends.google.com eBay Seller - poshhanger #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week we’ll talk about Terapeak--what it is, and how to use it. In the Main Story we talk with sellers Mike and Orlando from the PureHustle podcast about Terapeak and how they use it in their eBay businesses. On Inside eBay Chris Van Wagoner returns to go over Terapeak’s features. Of course, we’ve got The Buzz, we answer seller questions, and we’ve got a college edition of What’s Hot! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:02 - The Buzz 17:17 - The Main Story - Why I Love TeraPeak 30:01 - Inside eBay - Terapeak 38:40 - What's Hot - College Edition 49:13 - Questions 1:01:20 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellingonebay eBay.com/structureddata eBayOpen.com eBayopen.com/speakers explore.ebay.com facebook.com/eBayForBusiness Pure Hustle Podcast trends.google.com eBay Seller - Landosloot eBay Seller - swiftmedia #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week we’ll talk about customer service, and why it’s important to help convert sales. In the Main Story we speak with eBay Sellers Bill Ingersoll and Eddie Latham and learn about their customer service strategies. On Inside eBay we’re joined by eBay’s own Jody Newsome, Director, Buying and Selling Customer Experience from the Global Customer Experience team. Of course, we’ve got The Buzz, and we answer your seller questions. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:10 - The Buzz 07:20 - The Main Story - Customer Service Strategy with Bill Ingersoll and Eddie Latham 28:21 - Inside eBay - Customer Service with Jody Newsome 38:47 - Calls / Questions 45:01 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBay.com/sellingonebay eBay.com/structureddata eBayOpen.com eBayopen.com/speakers explore.ebay.com facebook.com/eBayForBusiness trends.google.com eBay Seller - bikes_trikes_quads eBay Seller - velocityelectronics #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! Our theme this week is The Right Price – what is it, and how do you know. In the Main Story we’re joined by Nick Dunkley from the UK and Joe Latif from Australia who each have very specific pricing strategies they share with us. On Inside eBay we talk with Steven Hong who give us the eBay perspective on determining the right pricing strategy. As always, we’ve got The Buzz, What’s Hot is back this week, and we’ll answer some questions from sellers. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:34 - The Buzz 14:49 - The Main Story - My Pricing Strategies - Nick Dunkley and Joe Latif 28:16 - Inside eBay - Pricing Strategies w/ Steven Hong 35:28 - What's Hot 43:12 - Calls / Questions 56:16 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/podcast eBay.com/sellercenter eBayOpen.com FedEx $350 Fee facebook.com/eBayForBusiness terapeak.com trends.google.com eBay Seller - PlumbworldUK eBay Seller - handyimports #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! Our theme this week is The Perfect Listing. For our Main Story, we talk with eBay sellers Nick Dunkley, PJ Scott, and Bill Ingersoll and learn what they believe makes the perfect listing. On Inside eBay Chris Van Wagoner gives the eBay perspective on what makes up the perfect listing. Also, Jen Deal visits with international sellers Nick Dunkley from the UK, and Joe Latif from Australia. Of course, we’ve got The Buzz, and we’ll answer some questions for sellers. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:04 - The Buzz 08:48 - The Main Story - Creating the Perfect Listing 25:46 - Inside eBay - What Makes the Perfect Listing with Chris Van Wagoner 39:58 - Calls / Questions 46:56 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBayOpen.com facebook.com/eBayForBusiness terapeak.com eBay Seller - PlumbworldUK eBay Seller - velocityelectronics eBay Seller - bikes_trikes_quads eBay Seller - handyimports #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! Our theme this week is the importance of maintaining a healthy work/life balance to avoid business burnout. For our Main Story, we have a conversation with sellers Jade Oliver, Camille Z. Majette, and Bill Ingersoll and learn how they handle work/life balance. On Inside eBay David Bernstein tells us about Vacation Mode. As always, we’ve got The Buzz. To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:34 - The Buzz 10:49 - The Main Story - Leader’s Week Sellers 27:17 - Inside eBay - Vacation Settings 38:21 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBayOpen.com facebook.com/eBayForBusiness eBay Seller - heavenly_homes_and_gardens eBay Seller - nailahsshea eBay Seller - bikes_trikes_quads #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/podcast Welcome to eBay for Business! This week our theme is test and learn. In our Main Story Ryan and Alli Roots, also widely known as Ralliroots, tell us how they implement testing and learning into their business on eBay. On Inside eBay Shefali Singla, Senior Product Marketing Manager at eBay Advertising, outlines testing strategies using Promoted Listings. We also have Chris Wadhwa, eBay’s Head of Selling Platform & Programs, tell us about testing different configurations with Promotions Manager. As always we’ve also got The Buzz! We’ll also answer some seller questions this week! To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:19 - The Buzz 09:58 - The Main Story - Test and Learn 23:11 - Inside eBay - Part 1 - Test and Learn using Promoted Listings 35:31 - Inside eBay - Part 2 - Test and Learn using Promotions Manager 41:31 - Calls / Questions 53:01 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/b/US-Dollar-Coins/11975 eBay.com/community eBay.com/communitychat eBay.com/getpromotedlistings eBay.com/meetups eBay.com/podcast eBay.com/sellercenter eBay.com/sh ebayopen.com explore.ebay.com stores.ebay.com facebook.com/eBayForBusiness Top 10 Tips for Selling Coins on eBay eBay Seller - ralliroots #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week our How to Win Summer theme continues with How to Save Money on eBay. In our Main Story we talk with eBay sellers Lynne Dralle and Tim McDonald who give us insights into how they save money while running their businesses on eBay. On Inside eBay eBay Senior Product Marketing Manager David Wohrman joins us with advice on saving money with the right eBay Store subscription. We’ve got the return of What’s Hot with a Father’s Day Sourcing edition, and of course, The Buzz! We’ll also answer some seller questions this week! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:50 - The Buzz 11:50 - SHINE 16:13 - The Main Story - Part 1 22:24 - The Main Story - Part 2 30:02 - Inside eBay 37:08 - What's Hot 47:31 - Calls / Questions 54:55 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line 410-451-8340 - EPS Industry phone# eBay.com/announcements eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/sellercenter eBay.com/seller-center eBay.com/sellingonebay ebayopen.com ebayopen.com/shineawards ebaymainstreet.com/sban/advocacy explore.ebay.com stores.ebay.com facebook.com/eBayForBusiness Tax and Import Changes earth911.com eBay Seller - messiescloset eBay Seller - mcadoo86 eBay Seller - thequeenofauctions #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week our theme is How to Win This Summer. In our Main Story Jack Sheng and Theresa Cox talk with us about seasonality and how they win by making it work for their businesses. On Inside eBay Maxfield Wikoff-Witten from our Merchant Services team tells us about the importance of testing, learning and managing seasonality. Former Shine award winners Bill Ingersoll and John Stack share their stories about entering the Shine awards and how winning benefitted their businesses. As always, we’ve also got The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 03:07 - The Buzz 08:28 - SHINE - Part 1 11:54 - SHINE - Part 2 14:53 - The Main Story - Part 1 23:34 - The Main Story - Part 2 31:58 - Inside eBay 40:19 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/sellercenter eBay.com/sellingonebay ebayopen.com ebayopen.com/shineawards facebook.com/eBayForBusiness www.sba.gov eBay Seller - bikes_trikes_and_quads eBay Seller - acitydiscount eBay Seller - eForCity eBay Seller - clubred97 #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week on the Selling on eBay Podcast we discuss the 2019 Spring Seller Update with Jay Hanson VP and COO, eBay Americas, Harry Temkin VP of Seller Experience, Alyssa Cutright VP Global Payments, Kristi Diemoz Sr. Manager, Go To Market Strategy, and Gary Fullmer Sr. Director, Global Trust. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:30 - Overview with Jay Hanson 07:19 - Spring Seller Update - Harry Temkin 23:45 - Spring Seller Update - Alyssa Cutright 29:17 - Spring Seller Update - Gary Fullmer 33:56 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/sellercenter eBay.com/sellerupdate eBay.com/sellingonebay eBay.com/sellingonebay eBay.com/spring2019 pages.ebay.com/seller-center/seller-updates/2019-spring/index.html facebook.com/eBayForBusiness #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week we continue our Know Your Buyers series. In our Main Story eBay fashion seller Mary Zaragoza gives her seller perspective on her eBay fashion buyers. We’ll also talk with 2018 SHINE award winner Cori O’Steen and get her perspective on winning the award and writing a great SHINE submission On Inside eBay our fashion team leader Renee Paradise gives an overview of eBay fashion buyers and tells us what eBay is doing to attract fashion buyers. As always, we’ve also got The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:28 - The Buzz 11:35 - SHINE 23:38 - The Main Story - Know Your Buyers - Fashion 31:57 - Inside eBay - Buyers of Fashion 45:22 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/sellercenter eBay.com/sellingonebay eBayopen.com eBayopen.com/shineawards eBaystores.com/therealrecordstoreday facebook.com/eBayForBusiness eBay seller - LuluLemonFix #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week we continue our Know Your Buyers series. In our Main Story eBay seller John Davis gives his take on buyers and how he keeps them happy and coming back. On Inside eBay VP Sam Bright tells us how his team keeps a step ahead of what buyers want from a marketplace like eBay. As always, we’ve also got The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:12 - The Buzz 07:52 - The Main Story 17:36 - Inside eBay - Sam Bright 32:44 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/communitychat eBay.com/meetups eBay.com/payments eBay.com/sellingonebay eBayopen.com facebook.com/eBayForBusiness eBay seller - Sarge and Reds #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week we continue our Know Your Buyers series. In our Main Story eBay seller and 2018 Shine Award winner Kyle Evans tells us how he gets and keeps his buyers. On Inside eBay VP of Hard Goods Merchandising Marni Levine explains the behaviors of these buyers and how sellers can appeal to them. Then eBay’s VP of Buyer Experience Bradford Shellhammer gives us the scoop on updates we’re making to our technology to create the best possible buyer experience. Of course, we’ve also got The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:27 - The Buzz 08:12 - The Main Story 17:20 - Inside eBay Part 1 - Know Your Buyers 27:16 - Inside eBay Part 2 - Know Your Buyers 39:20 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBayopen.com facebook.com/eBayForBusiness eBay seller - Luxus and Invoco #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Know Your Buyers. In our Main Story eBay Seller Bill Ingersoll shares his perspective on buyers and how he approaches new and established buyers. On Inside eBay VP Jay Hanson joins us and talks about how we drive buyers to eBay and keep them buying on eBay. What’s Hot is back, and of course, The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:59 - The Buzz 09:00 - The Main Story 19:29 - Inside eBay - Know Your Buyers 33:09 - What's Hot - Mothers Day 39:48 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBayopen.com facebook.com/eBayForBusiness eBay seller - bikes_trikes_and_quads #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Refine How You Work. In our Main Story eBay Sellers Theresa Cox and Prince Patel tell us how they manage and optimize their workspaces for success. On Inside eBay Bassil Eid discusses Webinterpret, eBay’s selling feature that provides U.S. sellers with access to eBay markets where English is not the primary language. As always, we’ve also got The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:35 - The Buzz 07:58 - The Main Story Part 1 - Theresa Cox (eBay Seller - clubred97) 18:55 - The Main Story Part 2 - Prince Patel (eBay Seller) 28:18 - Inside eBay 41:21 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBayopen.com facebook.com/eBayForBusiness pages.ebay.com/promo/2018/webinterpret.html webinterpret.com/us/ #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Refine Your SEO Best Practices in 2019. In our Main Story Tracey Lee Davis of ZingPop Social Media talks with us about search strategies on and off eBay. On Inside eBay Tyson Stockton from the eBay Search team tells us how to optimize eBay listings for SEO and search. We’ve also got The Buzz! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:31 - The Buzz 05:17 - The Main Story - SEO tips with Tracy Lee Davis from ZingPop Social Media 18:14 - Inside eBay - SEO tips with Tyson Stockton from Search Metrics 31:06 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBayopen.com facebook.com/eBayForBusiness zingpopsocial.com answerthepublic.com searchmetrics.com #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Refining Marketing Strategies. In our Main Story The Style Lister joins us for an in-depth look at how she runs her business on eBay. On Inside eBay Chief Marketing Officer Suzy Deering shares what eBay sellers should know about eBay marketing programs. We’ve also got The Buzz and your questions! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:02 - The Buzz 10:02 - The Main Story - What branding is so important - Seller Maria from Style Lister 27:27 - Inside eBay - Marketing Tips for Sellers with eBay CMO Suzy Deering 38:30 - Calls / Questions 44:06 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/IWD eBay.com/meetups ebay.com/payments eBay.com/sellingonebay eBayopen.com facebook.com/eBayForBusiness thestylelister.com vogue.com nastygal.com whowhatwear.com #ebaypodcast #makingithappen #YourHourHerPower

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Refining Your Strategies. In our Main Story eBay seller David DiBartolomeo shares how he is refining his own business strategies. On Inside eBay we talk with eBay Events manager Allison Engles about eBay Open 2019. We’ve also got The Buzz and your questions from the eBay Community! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:06 - The Buzz 11:17 - The Main Story - How David DiBartolomeo is raiding his game in 2019 24:06 - Inside eBay - eBay Open 2019 28:08 - What's Hot 37:28 - Calls / Questions 17:29 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups ebay.com/payments eBay.com/sellingonebay eBay.com/str/selecttech eBayforcharity.org eBayopen.com explore.eBay.com facebook.com/eBayForBusiness ronaldhouse-snj.org deliverr.com #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is 2019 Early Seller Update. On this episode of Selling on eBay Podcast we discuss the 2019 Early Seller Update with Jesse Kiefer, our Senior Director of Seller Engagement, and Kristi Diemoz, Senior Manager of Seller Operations. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 04:52 - Inside eBay 17:29 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBay.com/sellerupdate facebook.com/eBayForBusiness #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Driving Efficiencies. In our Main Story we explore how third party listing tools can help with your business operations with Erik Simon, VP of Marketing and Business Development at Solid Commerce and Jason Harra, CEO and Founder of SellerActive. On Inside eBay, Alyssa Cutright, VP Global Payments outlines how Managed Payments will help sellers save time and money, and eBay’s Shefali Singla tells us how we can use Promoted Listings more efficiently. We also have The Buzz with Doug Smith. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 00:56 - The Buzz 06:57 - The Main Story Part 1 - How 3rd party tools can help your run your business 20:25 - The Main Story Part 2 - 3rd Party tools continues with Jason Hanna of Seller Active 30:45 - Inside eBay Part 1 - Payments with Alyssa Cutright 36:02 - Inside eBay Part 2 - How to use PL more efficiently with Shefali Singla 41:13 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellercenter eBay.com/sellingonebay eBay.com/getpromotedlistings explore.eBay.com facebook.com/eBayForBusiness Third party listing tools applications.ebay.com Solid Commerce free trial SellerActive #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Income Tax Planning. In our Main Story Mark Tew, “Not Your Dad’s CPA,” gives advice for the tax season. On Inside eBay we learn how tax refunds fuel boosts in buying from Marni Levine, eBay’s V.P. of Merchandising. We also have The Buzz with Doug Smith, and your questions! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:20 - The Buzz 07:44 - The Main Story - Not your Dad’s CPA - Tax planning 17:58 - Inside eBay - Tax refund shopping behaviors 26:21 - Calls / Questions 31:35 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups ebay.com/sellercenter eBay.com/sellingonebay explore.eBay.com facebook.com/eBayForBusiness Inventory Optimization Listing Best Practices Extreme weather Seller News Announcement Simplified Returns #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Your Time is Money. In our Main Story, eBay seller and financial planner Joey Ruffalo returns to tell us why a financial plan is critical to seller success. On the Inside the eBay segment, seller and educator Danna Crawford tells us how to streamline daily operations and tasks. We've also got The Buzz with Doug Smith, and What's Hot with Jen Deal. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:53 - The Buzz 05:30 - The Main Story - Danna Crawford: How to value your time 14:45 - Inside eBay - Financial Planning for eBay Sellers 30:35 - What's Hot 42:52 - Calls / Questions 48:56 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBay.com/shp/Calculator ebay.com/seasonalplaybook ebay.com/holidayplaybook explore.eBay.com facebook.com/eBayForBusiness #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is traffic, eyeballs and impressions - what does it mean? In our Main Story Scott Brown of Adorama tells us how he manages inventory based on his business metrics. On Inside eBay our U.K. colleague Julia Harrison takes us on a deep dive into the Traffic section of Seller Hub. We've also got The Buzz with Alan Aisbitt, and a seller question. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:56 - The Buzz 09:49 - The Main Story - Scott Brown from Adorama Camera. Brian Reaching Out 23:43 - Inside eBay - Julia Harrison discussing Traffic, Impressions and conversion sections of Performance tab. 28:26 - Calls / Questions 32:44 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBay.com/shp/Calculator explore.eBay.com Drop Shipping info facebook.com/eBayForBusiness #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "Does your inventory stack up?" In our Main Story we learn inventory evaluation tips from a seller perspective with eBay seller Joey Ruffalo and on Inside eBay Gordon Cheng from the merchandise team gives perspective on how sellers can evaluate inventory, and apply what they learn. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:12 - The Main Story - Joey Rufalo on 2018 review and inventory optimization 17:55 - Inside eBay - Evaluating your inventory 29:20 - Calls / Questions 41:20 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBay.com/shp/Calculator explore.eBay.com facebook.com/eBayForBusiness #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Set Yourself Up for Success in 2019! In our Main Story we talk to Sandi Leyva, Certified Public Accountant, with expert insights on reviewing your profitability in 2018 and setting financial goals for 2019. On Inside eBay Brian Burke explores how the Seller Hub Performance tab can help with your 2018 business review. We've also got The Buzz with Alan Aisbitt, and What's Hot with Liz Austin! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:09 - The Buzz 04:59 - The Main Story - Reviewing 2018 and setting financial goals for 2019 18:39 - Inside eBay 30:31 - What's Hot 40:44 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay eBay.com/shp/Calculator explore.eBay.com facebook.com/eBayForBusiness #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "Set Yourself Up for Success in 2019." In our Main Story we talk to Erin Archuleta from Square about how business funding can help grow your small businesses in 2019. On Inside eBay we learn how to review your 2018 business performance using eBay tools. As always, we have The Buzz with Alan Aisbitt. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:53 - The Buzz 06:04 - The Main Story - Square: How Financing can help small biz 12:56 - Inside eBay - Seller Hub performance tab 22:27 - Calls and Emails 30:23 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay explore.eBay.com facebook.com/eBayForBusiness bit.ly/istaxes square.com/ebay #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week Bob takes the mic! Our host this week is eBay’s VP of Seller & Marketplace Operations, Bob Kupbens with a 2019 lookback. Bob talks with Scott Cutler, eBay’s SVP of the Americas on what we can expect in 2019, talks with merchandising leads Sam Bright, Renee Paradise and Marni Levine, and answers the Top 10 questions submitted by the eBay Seller Community. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:37 - Retrospective 09:57 - The Main Story - Bob and Scott 20:56 - Inside eBay - Bob and Verticals 34:04 - Sellers Questions 59:18 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay explore.eBay.com #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "Post-Holiday, What's Next?" In our Main Story we’ll hear how two sellers, Lynn Dralle and Spencer Apland do Year-End clearance sales. On Inside eBay we've got Marni Levine, VP of Hard Goods, telling us how to do a great end of season sale. As always we have What’s Hot with Liz Austin and The Buzz with Alan Aisbitt. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:01 - The Buzz 06:24 - The Main Story - Year-End clearance strategies 23:12 - Inside eBay - Marni Levine with Merchandising tips for end of year 28:41 - What's Hot 38:13 - Outro Links / Phone Numbers / Hashtags Mentioned: 1-866-540-3229 - eBay Customer Service 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay explore.eBay.com #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "Out the Door Last Minute Hustle." In our Main Story Nate Heyward shares his tips and advice on holiday shipping. On Inside eBay we go inside the Holiday Command Center with Manish Belsare. On What’s Hot Liz Austin talks with Bay Fashion Merchant Tara Lamont, and as always we have Alan Aisbitt with The Buzz. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:52 - The Buzz 05:24 - The Main Story - How to offer Expedited Shipping 18:30 - Inside eBay - Interview Manish from Holiday War Room 22:32 - What's Hot - with Bay Fashion Merchant Tara Lamont 31:10 - Outro Links / Phone Numbers / Hashtags Mentioned: 1-866-540-3229 - eBay Customer Service 888-723-4630 - Call in Line eBay.com/announcements eBay.com/community eBay.com/meetups eBay.com/sellingonebay ebay.com/holidayplaybook explore.eBay.com How to Protect Your eBay Business in an Emergency #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "Down to the Wire." In our Main Story, we have Ken and Glen, aka The Hustlebee and HustlerHacks, who have a partnership that involves social media and events, as well as their separate businesses on eBay. For our Inside eBay segment, we explore the details and recent changes to eBay Guaranteed Delivery with Gregg Ross Smith. On our What’s Hot segment, Liz and Griff speak with our Health and Beauty category expert about last minute gifting, health and beauty items. We also have Alan Aisbitt with The Buzz, formerly Trending Topics. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:45 - The Buzz 06:54 - The Main Story - The Hustlebee and HustlerHacks 20:25 - Inside eBay - Guaranteed Delivery w/ Jen Lindh 27:13 - What's Hot 35:26 - Outro Links / Phone Numbers / Hashtags Mentioned: 1-866-540-3229 - eBay Customer Service 888-723-4630 - Call in Line eBay.com/announcements eBay.com/sellingonebay eBay.com/meetups eBay.com/community eBay.com/rpp/ebay-for-charity explore.eBay.com Hustler Hacks - YouTube Hustler Hacks The Hustlebee - Instagram #ebaypodcast #makingithappen

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "The Hustle is Real." On the Main Story we have seller Katy Zilverberg who shares her eBay seller origin story as well as how she’s making it happen on eBay. On Inside eBay we speak with eBay seller AND eBay employee Jason Schwartz who tells us how he balances working for eBay and selling on eBay. We also have Alan Aisbitt with Trending Topics. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:35 - Trending Topics 04:14 - The Main Story - Katy Z eBay origin story and how she’s #makinginithappen 17:00 - Inside eBay - Jason Schwartz: tips from an eBay employee/seller 28:24 - What's Hot 34:24 - Outro Links / Phone Numbers / Hashtags Mentioned: 1-866-540-3229 - eBay Customer Service 888-723-4630 - Call in Line eBay.com/announcements eBay.com/sellingonebay eBay.com/meetups eBay.com/community eBay.com/rpp/ebay-for-charity explore.eBay.com #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is "thanks to our sellers." On the Main Story, we talk with eBay seller and Shine Award winner Cori O’Steen who shares business advice based on her journey as an eBay seller. We have a special guest on Inside eBay this week--eBay CEO Devin Wenig with a Thanksgiving message for eBay sellers, and what he sees on the road to 2019 for the marketplace. We've also got Liz Austin with What’s Hot, and Alan Aisbitt with Trending Topics. To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:39 - Trending Topics 05:06 - The Main Story - Cori O’Steen, Shine winner and Charity seller 17:19 - Inside eBay - Devin Wenig - Thanks sellers 26:49 - What's Hot 36:56 - Outro Links / Phone Numbers / Hashtags Mentioned: 1-866-540-3229 - eBay Customer Service 888-723-4630 - Call in Line eBay.com/announcements eBay.com/sellingonebay eBay.com/meetups eBay.com/community eBay.com/rpp/ebay-for-charity explore.eBay.com #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Your Seller Holiday Checklist. On The Main Story we have Mr. eBay Australia, Tim Davies, with Holiday Selling Insights from a veteran seller. Jen Deal returns for our Inside eBay segment and this week’s topic is Holiday Do’s and Don'ts, Liz Austin is back with What’s Hot, Alan Aisbitt presents Trending Topics, and we've got your calls! Don't forget, to have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:59 - Trending Topics 06:36 - The Main Story - Tim Davies: Holiday Selling Insights from a Veteran Seller 22:03 - Inside eBay - Jen Deal: Holiday Do’s and Don’ts 29:36 - What's Hot 39:08 - Calls 47:20 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/sellingonebay eBay.com/meetups eBay.com/community eBay.com/communitychat eBay.com/holidayplaybook explore.eBay.com #ebaypodcast

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! Our theme this week is Succeeding on Small Business Saturday. Our Main Story features VP Bob Kupbens talking with long time eBay seller Jack Sheng about sales strategies for the holiday season. Inside eBay focuses on winning on Small Business Saturday with VP of Soft Goods Sam Bright. In What's Hot we'll hear from Mathew Kloepfer from the eBay Deals team, predicting the hottest items and deals for Small Business Saturday and we'll discuss recent seller announcements. As always, to have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 02:02 - The News 04:56 - The Main Story - Bob Kupbens interviews Jack Sheng 18:20 - Inside eBay - Sam Bright - How to win on SBS 29:13 - Deals for SBS 40:12 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/sellingonebay eBay.com/meetups eBay.com/community explore.eBay.com eBay.com/promotedlistings #ebaypodcast [email protected]

Give us a call - 888-723-4630 Send us an email - [email protected] visit us at ebay.com/sellingonebay Welcome to Selling on eBay! This week we’ve got Holiday Buying Behaviors, Volume Pricing Discounts, Holiday Tabletop & Decor, Trending Topics, and your calls and questions! To have your questions answered on Selling on eBay, call us at 888 723-4630 or email us at [email protected]. 00:01 - Intro 01:39 - Trending Topics 05:55 - The Main Story - Margie Rose Makes it for holiday on eBay 14:44 - Inside eBay - Promoted Listings Holiday Strategies + 2 new features 25:15 - Outro Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay.com/sellingonebay eBay.com/meetups eBay.com/community explore.eBay.com eBay.com/promotedlistings #ebaypodcast