Ted Zorn: Professor of Communication says negative intensification bias is a real thing
Early Edition with Ryan Bridge · Newstalk ZB
August 25, 20212m 58s
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Show Notes
You may have heard about ‘netiquette’.
The tips and tricks so your emails in lockdown don't start accidentally offending or disrespecting colleagues.
A new study shows, no matter how much you try avoid sounding ruder than you'd like, the recipient's likely to find something to be offended by.
It's a real thing - called negative intensification bias.
Professor of Communication at Massey University, Ted Zorn joined Kate Hawkesby.
LISTEN ABOVE
The tips and tricks so your emails in lockdown don't start accidentally offending or disrespecting colleagues.
A new study shows, no matter how much you try avoid sounding ruder than you'd like, the recipient's likely to find something to be offended by.
It's a real thing - called negative intensification bias.
Professor of Communication at Massey University, Ted Zorn joined Kate Hawkesby.
LISTEN ABOVE
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