Neil Mallon: Utilities Dispute Commissioner on the updated transparency rules for power companies
Early Edition with Ryan Bridge · Newstalk ZB
Audio is streamed directly from the publisher (pdst.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
The Utilities Dispute service is welcoming changes to power rules.
The Electricity Authority's new rules, which kick in from October 30, will force power companies to simplify their bills and tell customers if they're on the best plan they provide.
It will also mean power companies could only send backdated bills once every six months.
Utilities Dispute Commissioner Neil Mallon told Ryan Bridge it won't just benefit customers.
He says it will lead to fewer complaints and make it easier to resolve complaints.
LISTEN ABOVE
See omnystudio.com/listener for privacy information.