Mastering Emotions: De-escalation Strategies for Heated Moments
Drive With NAR · REALTOR® Magazine
December 16, 202425m 0s
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Show Notes
Recorded live at NAR NXT in Boston, host Tracey Hawkins and an insightful panel of real estate professionals discuss how to effectively manage emotions and de-escalate tense situations with clients and colleagues. Gain practical strategies and tools to maintain professionalism, ensure safety and foster positive client relationships, even in the most difficult interactions when emotions run high.