'Is This a Safe Neighborhood?' Don't Answer That

Let's say you have a buyer who heard about a car break-in a block away from the home you're touring, and that buyer asks whether she "needs to worry about that kind of thing around here." Pause and use your situational awareness skills. What kind of neighborhood are you in? Depending on the circumstances, the client's question could be a loaded one. And if you're not thoughtful and careful about how you respond, you could easily introduce a fair housing problem. Listen as host Tracey Hawkins helps two real estate pros role play the scenario to come to the right answer.