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About this episode
Last week, Dale and Bonnie forgot to mention why they came up with the name for the podcast. This week, they didn't forget. In a world of intelligent platforms, maybe code isn't your best option. They then talked about the proliferation of terms and acronmyms in the BPM/DPA/RPA/IPA space. Acronyms like those, in fact. Do they confuse customers? Do they actually mean different things, or are they marketing-driven? Do customers know what they mean when they use them? It's a conundrum. Companies and analysts create them for good (and bad) reasons. How do you cut through those terms and get to messages that have meaning for customers? Man, Bonnie and Dale are full of questions. And some answers.