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34- Why you shouldn't always listen to customers

34- Why you shouldn't always listen to customers

Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea? I would argue that it is sometimes self-destructive. That it is against what customers actually want. Find ou

d.MBA · Alen Faljic

July 30, 201911m 18s

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Show Notes

Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea?

I would argue that it is sometimes self-destructive. That it is against what customers actually want.

Find out more in this mini MBA episode in which we discuss the fundamentals of a business strategy

 

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Topics

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