
Episode 79
WASTE NOT, WANT NOT (THE SPOILAGE LOG)
Dive: Foundations for C-Store Sales Associates · C-Store Center
March 28, 20263m 30s
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Show Notes
Show Notes (Dive Version) Episode Title: Waste Not, Want Not: The Spoilage Log (Episode 79) Episode Description: You must document the loss before you throw it away. In this episode of Dive, Mike Hernandez explains the absolute necessity of writing down every discarded food item on the store's spoilage log and how skipping this step ruins the store's inventory. What You Will Learn:
- Inventory Accuracy: Why throwing away food without logging it causes the system to record the loss as unexplained theft.
- The "Later" Problem: Why relying on your memory to log items at the end of the shift always results in missing data.
- Detailed Documentation: The required information you must write down to make the spoilage log effective for management.
- Business Management: Mike shares his early experiences analyzing the graveyard shift trash to understand profitability. Resources & Links:
- Download the Itemized Spoilage Tracker: Text the code word SPOIL to 9 5 6 - 8 9 7 - 9 1 9 2.
- Recommended Listen: Survive: Episode 80.
Topics
convenience storec-store trainingretail operationssales associate trainingcustomer service retailstore operationsmerchandisingretail training