THE BATHROOM TEST (WHY CLEAN RESTROOMS SELL MORE FOOD)
Dive: Foundations for C-Store Sales Associates · C-Store Center
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Show Notes
Show Notes (Dive Version)
Episode Title: The Bathroom Test: Why Clean Restrooms Sell More Food (Episode 75)
Episode Description: "They are deciding if your hot dogs are safe to eat based on the smell of your restroom."
In the convenience store business, the bathroom is not a side project; it is the ultimate indicator of your store's culture. In this episode of Dive, Mike Hernandez breaks down the psychology of "The Bathroom Test" and explains why a dirty restroom directly kills your high-margin food sales.
What You Will Learn:
The Psychology of Clean: Why a customer connects the cleanliness of the toilet to the safety of the roller grill.
The 15-Minute Sweep: How to prevent the bathroom from spiraling out of control during a busy shift.
The Restaurant Analogy: Mike shares why he judges his favorite burger and cheesesteak spots by their restrooms, and why your customers do the exact same thing to your store.
Resources & Links:
Download the Restroom Readiness Checklist: Text the word CLEAN to 956-897-9192.
Recommended Listen: Survive: Episode 76 (Learn how the Assistant Manager delegates bathroom checks during peak hours).