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Show Notes
This week's episode is with Ryan Scott who was an early designer at Doordash and then spent years as a design lead at Airbnb. Nowadays Ryan teaches hundreds of designers ranging from seniors to VPs how to make a bigger impact at your company.
This episode is jam-packed with insights about:
- What it’s like presenting at Airbnb CRIT
- Ways to unlock your credibility as a designer
- How to mitigate risk when presenting your ideas
- What it takes to speak the language of the business
- Types of “PM-y” questions that designers should be asking
- How Ryan led a massive redesign of the Airbnb booking flow
- The right (and wrong) way to make a case for investing in UX debt
- How to talk about your work in a way that resonates with non-designers
- a lot more
- Get $100 off of Ryan’s course “Describing the ROI of design”
- Ryan’s case study on redesigning the Airbnb checkout flow
- Past interview with Alex Schleifer (Chief Design Officer at Airbnb)