Taking Off: The Travel Sector’s Long-Anticipated Comeback
After two long years, Canadians are finally getting out of town: jumping on that plane or train, hopping in their car for a cross-border trip—even booking a cruise. And as they take those first steps toward booking a ticket or planning their vacation, they’re increasingly seeking out new technologies to make that happen. In this episode of Disruptors, an RBC podcast, co-hosts John Stackhouse and Trinh Theresa Do explore the “new normal” for travel and tourism with their guest, Hussein Fazel. Fazel is the CEO of SnapCommerce, whose flagship product, SnapTravel, is an AI-powered half-bot half-human service that helps customers book hotel rooms, flights, and car rentals through their website, as well as through SMS, Messenger and WhatsApp. With pent-up demand, services like SnapTravel are logging record traffic—and airports across Canada are realizing passenger numbers last seen in 2019. But inflation is also at a 40-year high and geopolitical turmoil has engulfed Europe. It’s fair to say that for those in the travel industry—or those hoping to travel—turbulent skies remain ahead.
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Show Notes
To learn more about SnapCommerce and its flagship product, SnapTravel, check out its website here.
In the episode, Theresa mentions new travel statistics and trends from the RBC Consumer Spending Tracker. To read more, follow this link.
Also mentioned was a new RBC report that looks at the importance of boosting women’s pay and participation in the labour force—and presents some possible solutions. The report, called, “Equal Measures: Advancing Canada's working women in a post-pandemic economy,” can be found here.
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