022 - Disrupting Negative Customer Expectations With David D'Angelo

In a lot of industries, such as car dealerships, have a negative experience associated with them before people even walk on the lot. We talk with the guy who we buy all our cars from, David D'Angelo about how he has turned the customer experience up-side-down and made it a fun and efficient way to buy a car. We talk about negative experiences people have had and how managing customer expectations and creating a customer-centric experience changes the whole game. "It shouldn't be hard to buy something you want." D'Angelo Auto Sales: https://www.dangeloautosales.com/ Digital Marketing Masters: https://hookseo.com/podcast