Episode 277
Bridging the Gap: Payer and Provider Perspectives (ft. Susan Mullaney)
DGTL Voices with Ed Marx · dgtlvoices
October 8, 202527m 37s
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Show Notes
On this episode of DGTL Voices, Ed interviews Susan Mullaney, COO of Blue Shield of California. They discuss Susan's journey in healthcare, the importance of collaboration between payers and providers, and the need for innovation in the industry. Susan shares her insights on leadership, personal growth, and the significance of empathy in healthcare. The conversation emphasizes the importance of teamwork, trust, and a shared vision for the future of healthcare.