0069 - Partners Operations & Governance with John Sheahan
All about strategic global outsourcing
Design Talk (dot IE) · Allen Higgins
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Show Notes
Talking about Partners Operations Governance - Podcast 30-3-2021 – 10am
Guest:
John Sheahan, Strategic Global Vendor Director, Microsoft Operations – Global BPO
Student Podcast Team:
Angella Kizito [co-host]
Jack Ridgway [team member]
Karthik Ethirajulu [team member]
Eunyoung Choi [team member]
Huiqun Peng [team member]
Notes:
Prahalad & Hamel “The core competence of the corporation”,
The OPBOK - ISO 37500:2014 - Guidance on outsourcing (link)
Business Continuity Planning (BCP)
Acknowledgements
Music (CC-BY license), by Ivan Sipek - used with permission
Cover Art created by Huiqun Peng
Audio editing by Jack Ridgway
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