Managing Complications: How to Protect Your Reputation and Business
Dentist Profit Playbook - Dr Harry Singh · Dr Harry Singh
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Show Notes
- **Introduction**
- Why managing complications is crucial for credibility.
- **Common Aesthetic Complications**
- Bruising, asymmetry, allergic reactions.
- **How to Handle an Unhappy Patient**
- Steps to de-escalate and find solutions.
- **When to Offer a Refund or Corrective Treatment**
- Legal and ethical considerations.
- **Damage Control: Protecting Your Reputation**
- Managing negative reviews professionally.
- **Final Takeaway**
- Complications are inevitable, but your response defines your business.