The Doctor Will Text You Now: How Councel Health is Scaling the "Clinician Cockpit" with AI
Delta: HealthTech Innovators · Roupen Odabashian
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Show Notes
Join us for an insightful conversation with Dr. Rishi Khakhkhar, Chief Medical Officer at Counsel Health, as we explore how this AI-enabled virtual care company is transforming the way patients access healthcare through chat-based, physician-supervised medical AI.
In this episode, we dive deep into:
- How Counsel Health combines medical AI with real physicians for safe, supervised care
- The patient journey: from AI-powered intake to physician consultation
- Asynchronous vs. synchronous care and what it means for busy patients
- Emergency escalation protocols and patient safety in AI-enabled care
- The "clinician cockpit" - AI tools built for physicians by physicians
- The future of longitudinal patient-physician relationships in virtual care
- Counsel Health's $35M Series A led by Andreessen Horowitz and Google Ventures
Dr. Khakhkhar shares his journey from ER physician at Mount Sinai during COVID-19 to helping build the next generation of telemedicine, and why he believes AI will help physicians focus on what matters most - the human moments of care.
Timestamps
00:00 – Introduction
01:28 – Dr. Khakhkhar's Background & How He Joined Counsel Health
04:48 – The Patient Journey: From AI Chat to Physician
09:00 – Longitudinal Care & the Patient-Doctor Relationship
12:00 – Asynchronous vs. Near-Synchronous Care
15:00 – Emergency Escalation & Patient Safety Protocols
19:00 – AI as a Team Member, Not a Replacement
22:00 – Dr. Khakhkhar's Journey: COVID-19 & Virtual Care
24:22 – Funding: $35M Series A from a16z & Google Ventures
27:00 – The Clinician Cockpit: AI Tools for Physicians
31:00 – Isolating the Human Moment in Medicine
LinkedIn: https://www.linkedin.com/in/rishi-khakhkhar
About Counsel Health
Founded by Dr. Muthu Alagappan (former CMO of Notable Health, Stanford MD), Counsel Health is an AI-enabled virtual care company on a mission to be the primary doctor for the next billion people on earth.
Company Website: https://www.counselhealth.com
Company LinkedIn: https://www.linkedin.com/company/counselhealth
Founder LinkedIn (Dr. Muthu Alagappan): https://www.linkedin.com/in/muthualagappan
Host: Dr. Roupen Odabashian, MD, FRCPC, FASCO
Hematology-Oncology Physician | Healthcare Innovation Enthusiast
Connect with Us:
🎙️ Podcast: Delta HealthTech Innovators
💼 Host LinkedIn: https://www.linkedin.com/in/roupen-odabashian-md-frcpc-fasco-183aaa142
📧 Email: [email protected]
Listen on:
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▶️ YouTube: https://www.youtube.com/@RoubenOdabashianMD
🎧 Spotify: https://open.spotify.com/show/2vYC26pNkZVIhsqloNcCm9