
Deep Dive
231 episodes — Page 3 of 5

S5 Ep 45Will the Johor-Singapore Special Economic Zone be a success?
The Johor-Singapore Special Economic Zone will sit on an area four times the size of Singapore, with nine zones covering everything from manufacturing to financial services. What are the opportunities and challenges of this ambitious agreement? Steven Chia and Crispina Robert speak to Thilan Wickramasinghe, head of research in Singapore and regional head of financials at Maybank Investment Banking Group and Serina Rahman, lecturer at the department of Southeast Asian Studies at the National University of Singapore. See omnystudio.com/listener for privacy information.

S5 Ep 44If banning social media for teens under 16 won't work, what else will?
Australia passed a law last year banning children under 16 from accessing social media, a move seen as challenging to implement. Singapore is also considering ways to protect children from harms of excessive use on social media platforms. But how realistic is this? Steven Chia and Crispina Robert speak to Nikki Yeo, a Gen Z and CNA TODAY journalist, and Alvin Seng, an addictions counsellor at We Care.See omnystudio.com/listener for privacy information.

S5 Ep 43Are whistleblowers protected in Singapore?
In December 2024, SingPost dismissed three top executives for mishandling internal investigations into a whistleblower report. What protections do whistleblowers have, and how can companies provide transparency and independence in investigating complaints? Steven Chia and Crispina Robert break it down with NUS Professor Mak Yuen Teen and Celeste Ang from Baker & McKenzie Wong & Leow.See omnystudio.com/listener for privacy information.

S5 Ep 42Best of: What's behind bullying in schools?
In a recent viral video, a Qihua primary school student was seen being repeatedly attacked. Is bullying getting worse in Singapore? What are the causes and why are perpetrators filming their deeds? Steven Chia and Crispina Robert speak to Dr Cheung Hoi Shan, assistant professor at the National Institute of Education, MOE master school counsellor Sean Ng and Beyond the Label ambassador Cindy Chu to understand the complex issue of bullying.See omnystudio.com/listener for privacy information.

S5 Ep 41Best of: Mobile Guardian breach - Who is responsible for backups?
A global cybersecurity breach involving the Mobile Guardian app affected about 13,000 students from 26 secondary schools in Singapore in August, with devices being wiped remotely by the hacker. How are IT vendors assessed and who is responsible for ensuring backups are done? Steven Chia and Crispina Robert chat with May Chng, chief operating officer and co-founder of Flexxon, and Ken Soh, chair of SGTech Cyber Security Chapter and CEO of Athena Dynamics.See omnystudio.com/listener for privacy information.

S5 Ep 40Best of: Are our bad driving habits causing fatal traffic accidents?
The recent accident in Tampines which killed two people has raised questions about Singapore's driving culture. Speeding, beating red lights and drink driving are still stubborn issues. Bernard Tay, chairman of the Singapore Road Safety Council and Julian Kho, general manager at Sgcarmart tell Steven Chia and Crispina Robert what needs to change.See omnystudio.com/listener for privacy information.

S5 Ep 39What are the implications of unmasking NRIC numbers?
After privacy concerns were raised over ACRA's new Bizfile portal showing full NRIC numbers in search results, the Singapore government announced it intends to stop masking the numbers. How will this change the way such information is used and how can people and organisations continue to protect themselves from cybersecurity attacks? Crispina Robert speaks to Steve Tan, deputy head of technology, media and telecommunications from Rajah & Tann Singapore and Aaron Ang, chief information security officer at Singapore-based IT services company Wissen International.See omnystudio.com/listener for privacy information.

S5 Ep 38Best of: Why do employers still need MCs as proof of illness?
The Ministry of Health is looking to curb the "excessive issuance" of medical certificates (MCs), especially by telemedicine doctors, following feedback from employers and government agencies. But is there a deeper issue with an outdated system of needing proof of illness? Would a system of trust work better? Steven Chia and Crispina Robert chat with Dr Shravan Verma, co-founder & CEO of Speedoc and Christine Chan, Senior Professional at Institute for Human Resource Professionals and Chief Human Resource Officer of Nudgyt.See omnystudio.com/listener for privacy information.

S5 Ep 37Best of: When flights run into trouble, how much money should you get?
Some passengers of SQ321 were given cash advances in light of injuries when the aircraft experienced severe turbulence. Are all airlines obliged to compensate? How are amounts decided and could you later sue for more? Lawyers Paul Ng, head of aviation at Rajah and Tann Singapore LLP, and Chooi Jing Yen from Eugene Thuraisingam LLP are guests.See omnystudio.com/listener for privacy information.

S5 Ep 36Will greater police powers help save stubborn scam victims from themselves?
To combat the scourge of scams in Singapore, the Protection from Scams Bill was recently introduced in Parliament. If it is passed, the police will have powers to control the bank accounts of people who insist on transferring their money to potential scammers. But is this a necessary step? Steven Chia and Crispina Robert speak to Mark Yeo, director at Fortress Law Corporation and Dr Annabelle Chow, principal clinical psychologist at Annabelle Psychology. See omnystudio.com/listener for privacy information.

S5 Ep 35Does the vet industry need greater oversight?
Some pet owners have had to pay five-figure sums when their pets fall seriously ill. Is the current system in need of greater scrutiny and regulation? Steven Chia and Crispina Robert speak to Dr Diana Chee, director at the Animal & Veterinary Service (AVS) and Dr Angeline Yang, a veterinarian and owner of VetMobile. See omnystudio.com/listener for privacy information.

S5 Ep 34Why are companies mandating five days back to office?
Tech giant Grab has told its employees to return to the office five days a week starting in December. This follows other MNCs such as Amazon. Do the reasons for mandating full-time office work stand up to scrutiny? Steven Chia and Crispina Robert discuss this with guests Karen Teo, country manager for recruitment and talent firm Quess Singapore, and Dr Issac Lim, founder of Anthro Insights and lecturer at NUS Business School.See omnystudio.com/listener for privacy information.

S5 Ep 33Will more COEs bring prices down?
Up to 20,000 additional certificates of entitlement (COEs) will be progressively injected across all vehicle categories from February 2025. Why is the government making this move and will this bring COE premiums down? Steven Chia and Crispina Robert speak to Walter Theseira from the Singapore University of Social Sciences and Arthur Wong, managing director of ACM Automobiles. See omnystudio.com/listener for privacy information.

S5 Ep 32Prime and Plus BTO flats: Why restrictions didn't dampen demand
More than 35,600 applications were received in the October Build-to-Order (BTO) flat sales exercise, the highest number since August 2022. A 10-year minimum occupation period, clawback rules and rental restrictions did not deter strong demand for Prime and Plus HDB flats. Steven Chia and Crispina Robert speak to Nicholas Mak, chief research officer at MOGUL.sg and Professor Sing Tien Foo from the NUS Business School.See omnystudio.com/listener for privacy information.

S5 Ep 31Who is to blame for food poisoning outbreaks in Singapore?
Cases of people falling seriously ill after eating contaminated food have been in the spotlight. Why does severe food poisoning happen and are caterers the only one to clean up their act? Steven Chia and Crispina Robert speak to Dr Richard Khaw, deputy director of the School of Applied Sciences at Nanyang Polytechnic and Chris Loh, creative director of Purple Sage and Rasel Catering.See omnystudio.com/listener for privacy information.

S5 Ep 30Are beauty pageants still relevant?
The latest edition of Miss Universe Singapore was made more inclusive, with a single mother and a transgender woman as contestants. But how relevant are beauty pageants? Steven Chia and Crispina Robert take a beauty deep dive with Angela Tay, managing director of ERM Singapore which organises Mrs Singapore World and Manhunt Singapore and Mrs Veronica Lee, this year's winner of Mrs Singapore World.See omnystudio.com/listener for privacy information.

S5 Ep 29Bullying in schools: What's behind some of this brutal behaviour?
In a recent viral video, a Qihua primary school student was seen being repeatedly attacked. The case is under police investigation but is bullying getting worse in Singapore? What are the causes and why are perpetrators filming their deeds? Steven Chia and Crispina Robert speak to Cheung Hoi Shan, assistant professor at the National Institute of Education, MOE master school counsellor Sean Ng and Beyond the Label ambassador Cindy Chu.See omnystudio.com/listener for privacy information.

S5 Ep 28S Iswaran case: Twists, turns, jail time and a media scrum
Former transport minister S Iswaran was handed a one year sentence by Judge Vincent Hoong on five charges, including obtaining gifts as a public servant. Why did he get more than what the prosecution asked for? Head of criminal law at Quahe Woo and Palmer, Sunil Sudheesan, explains the rare move. Plus, Crispina Robert gets a firsthand account from senior journalist Koh Wan Ting who covered the court proceedings.See omnystudio.com/listener for privacy information.

S5 Ep 27What will it take for companies to hire more disabled workers?
The Enabling Masterplan 2030 aims to increase the employment of people with varying disabilities. What are the biggest challenges and what does it take to get more companies onboard? Steven Chia and Crispina Robert speak to Ho Geok Choo, founder and CEO of Human Capital Singapore and DG Carole Ann, a multiple amputee who works at ServLink Technology Resources.See omnystudio.com/listener for privacy information.

S5 Ep 26Bus and train fare hikes: How are they calculated?
Bus and train fares in Singapore will go up by 10 cents per journey for adult commuters from Dec 28. How are public transport fees calculated and what is the role of government subsidies? Steven Chia and Crispina Robert get Assistant Professor Terence Fan from the Lee Kong Chian School of Business at the Singapore Management University, and Dr Raymond Ong, from the Department of Civil and Environmental Engineering at NUS to explain. See omnystudio.com/listener for privacy information.

S5 Ep 24Protecting platform workers: The benefits and challenges
On Tuesday (Sep 10), Singapore passed the Platform Workers Bill, which legislates stronger protections for delivery riders, private-hire car and taxi drivers. Why was legislation needed and what does this mean for customers of platforms offering services like food delivery and transportation? Yeo Wan Ling, assistant secretary-general of NTUC and Associate Professor Walter Theseira from the Singapore University of Social Sciences speak to Crispina Robert.See omnystudio.com/listener for privacy information.

S5 Ep 23Is it a problem when able-bodied people use PMAs?
Personal Mobility Aids (PMAs) are meant for those with medical conditions or who have mobility issues. But some able-bodied people use them. How much of an issue is this? PMA user Michael Kuan, founder and CEO of Project Elev8, and Florence Cheong, an Active Mobility Advisory Panel member weigh in.See omnystudio.com/listener for privacy information.

S5 Ep 22GEP changes signal a 'fundamental' shift in developing our children: Chan Chun Sing
Since the announcement that Singapore's Gifted Education Programme (GEP) will be revamped to cater to more students, questions about equal distribution of resources and the added burden on teachers have come up. Steven Chia and Crispina Robert put these questions to Education Minister Chan Chun Sing and Ong Kong Hong, divisional director of curriculum planning and development at the ministry.See omnystudio.com/listener for privacy information.

S5 Ep 21National Day Rally 2024: Big shifts in key areas
Prime Minister Lawrence Wong sketched out his government's priorities in his first National Rally address, with a focus on parents, education and housing. Do the announcements show a significant shift towards a different kind of Singapore? SMU Associate Professor of Law Eugene Tan and Assistant Professor Elvin Ong from the political science department at NUS give their assessment.See omnystudio.com/listener for privacy information.

S5 Ep 20Mobile Guardian breach: Who is responsible for backups?
A global cybersecurity breach involving the Mobile Guardian app affected about 13,000 students from 26 secondary schools in Singapore, with devices being wiped remotely by the hacker. How are IT vendors assessed and who is responsible for ensuring backups are done? Steven Chia and Crispina Robert chat with May Chng, chief operating officer and co-founder of Flexxon, and Ken Soh, chair of SGTech Cyber Security Chapter and CEO of Athena Dynamics.See omnystudio.com/listener for privacy information.

S5 Ep 19Is it sustainable for hawkers to offer budget meals?
Nothing gets Singaporeans more united or emotionally riled up than our hawker food and prices. To help alleviate cost of living pressures, all coffee shops leased from the Housing and Development Board (HDB) will need to offer budget meal options by 2026. But how do such meals affect hawkers? Steven Chia and Crispina Robert speak to Dr Teo Kay Key, research fellow at IPS Social Lab, and Fabian Lim, co-owner of JOFA Meepok, JOFA Grill and JOFA-Oji Donburi.See omnystudio.com/listener for privacy information.

S5 Ep 18Income-Allianz deal: Are concerns justified?
News that German insurance company Allianz is planning to buy a majority stake in Income Insurance has led to sharp criticism. Questions are being asked - is Income Insurance, formerly an NTUC co-operative, prioritising profit over people? Or is it moving as all corporations do? Steven Chia and Crispina Robert speak to Professor Lawrence Loh, director of Centre for Governance and Sustainability at the NUS Business School and Eddy Cheong, CEO of Havend Pte Ltd, an insurance advisory firm.See omnystudio.com/listener for privacy information.

S5 Ep 17Are generous health insurance policies inflating medical costs?
Health Minister Ong Ye Kung recently said that rising medical claims enabled by insurance policies are leading to an unhealthy "buffet syndrome", which in turn increases costs. Steven Chia and Crispina Robert sit down with Liaw Yit Ming, CEO of Foundation Healthcare Holdings and Christopher Tan, CEO of Providend, to break it down.See omnystudio.com/listener for privacy information.

S5 Ep 16Global IT outage: Are we relying on too few big tech companies?
One bad software update by cybersecurity firm CrowdStrike unleashed global chaos last week with flights cancelled, hospital systems down and banking applications going offline. How did a routine update become a full-blown crisis, and will we see more in future? Steven Chia and Crispina Robert ask Gaurav Keerthi, head of advisory and emerging business at Ensign InfoSecurity and Benjamin Ang, head of Digital Impact Research at the S Rajaratnam School of International Studies.See omnystudio.com/listener for privacy information.

S5 Ep 15Smoking samsui woman mural saga: How much sway does the public have on artwork?
A mural of a young samsui woman smoking led to weeks of discussion about the artwork and the approval process. When it comes to public art, how can artists balance creativity and regulation? Steven Chia and Crispina Robert chat with Audrey Wong, a programme leader at LASALLE College of the Arts, and artist Belinda Low.See omnystudio.com/listener for privacy information.

S5 Ep 14CPF nomination: Are there safeguards against ill intentions?
Singaporean Audrey Fang, who was found dead in Spain, had nominated her alleged killer to be the beneficiary of her Central Provident Fund (CPF) savings. How does the autonomy of choice balance with checks against bad intentions when it comes to CPF nominations? Steven Chia and Crispina Robert get answers from Liang Weirong, senior deputy director of nominations and accounts closure from the CPF Board, and Javern Sim, family lawyer and managing director at Populus Law Corporation.See omnystudio.com/listener for privacy information.

S5 Ep 13Will increasing surcharges kill off demand for metered taxis?
The taxi industry in Singapore has undergone major shifts since the rise of ride-hailing apps, with passengers swapping standing in line for confirmed rides and flat fees. Are metered taxis still relevant? Steven Chia and Crispina Robert put the questions to transport economist Walter Theseira and the general secretary of the National Taxi Association, Ban Kum Cheong.See omnystudio.com/listener for privacy information.

S5 Ep 12Why is it so hard to get recycling right in Singapore?
Singapore has reduced its waste but domestic recycling rates are falling, according to the latest data by the National Environment Agency. Why aren't more people using the blue recycling bins? When we recycle, does our waste end up being incinerated for other reasons? Steven Chia and Crispina Robert get answers from Professor Tong Yen Wah from the National University of Singapore and Tan Huileng, executive director of Zero Waste SG.See omnystudio.com/listener for privacy information.

S5 Ep 11When flights run into trouble, how much money should you get?
Some passengers of SQ321 were given cash advances in light of injuries when the aircraft experienced severe turbulence. Are all airlines obliged to compensate? How are amounts decided and could you later sue for more? Lawyers Paul Ng, head of aviation at Rajah and Tann Singapore LLP, and Chooi Jing Yen from Eugene Thuraisingam LLP are guests.See omnystudio.com/listener for privacy information.

S5 Ep 10Battling against easy access to sexual content on social media
X, formerly Twitter, recently announced its official policy to allow consensual production and distribution of adult content. While the company says there are safeguards for those under 18, what impact does access to pornography online have on young people and whose job is it to deal with the consequences? Steven Chia and Crispina Robert get the facts from Tham Yuen Han, addictions specialist and executive director of WE CARE Community Services and Dr Shobha Avadhani, senior lecturer in communications and new media at the National University of SingaporeSee omnystudio.com/listener for privacy information.

S5 Ep 9What will it take for people to pay more for locally produced vegetables?
Food security is a critical issue for Singapore because it imports more than 90 per cent of its produce. The 30 by 30 goal - to grow 30 per cent of food locally by 2030 - aims to mitigate this but local farming is still struggling to create a viable ecosystem. Is it cost, consumers or commitment? Steven Chia and Crispina Robert speak to Kenny Eng, a fourth-generation farmer and founder of The Local Farm, and Professor William Chen, director of the NTU Food Science and Technology Programme.See omnystudio.com/listener for privacy information.

S5 Ep 8Should we preserve heritage businesses which are not viable?
The closure of Thambi magazine store after 80 years was met with shock and sadness. But is it unrealistic to expect heritage businesses to survive in a competitive, ever-changing world? Steven Chia and Crispina Robert speak to Singapore University of Social Sciences' Dr Lye Kit Ying and Edmond Wong, a third-generation business owner of Kim Choo Kueh Chang. Editor's Note: This episode of Deep Dive has been edited to remove an incorrect reference to how much is available in the transformation grant for heritage businesses. The cap is S$40,000. We apologise for the error.See omnystudio.com/listener for privacy information.

S5 Ep 7Why do employers still need MCs as proof of illness?
The Ministry of Health is looking to curb the "excessive issuance" of medical certificates (MCs), especially by telemedicine doctors, following feedback from employers and government agencies. But is there a deeper issue with an outdated system of needing proof of illness? Would a system of trust work better? Steven Chia and Crispina Robert chat with Dr Shravan Verma, co-founder & CEO of Speedoc and Christine Chan, Senior Professional at Institute for Human Resource Professionals and Chief Human Resource Officer of Nudgyt. See omnystudio.com/listener for privacy information.

S5 Ep 6PM Lawrence Wong's Cabinet lineup is geared towards the next General Election
Newly appointed Prime Minister Lawrence Wong announced his Cabinet line-up ahead of his inauguration. Why didn't he pick a 4G peer as his deputy? And what is the PAP's game plan as it heads into the next General Election? Assistant Professor Walid Jumblatt and Zulkifli Baharudin, former Nominated Member of Parliament, tell Steven Chia and Crispina Robert that the moves are strategic.See omnystudio.com/listener for privacy information.

S5 Ep 5Are our bad driving habits causing fatal traffic accidents?
The recent accident in Tampines which killed two people has raised questions about Singapore's driving culture. Speeding, beating red lights and drink driving are still stubborn issues. Bernard Tay, chairman of the Singapore Road Safety Council and Julian Kho, general manager at Sgcarmart tell Steven Chia and Crispina Robert what needs to change.See omnystudio.com/listener for privacy information.

S5 Ep 4Government is determined to work on Singapore's low fertility rate - Indranee Rajah
In our second part on the issue of falling fertility rates in Singapore, Minister Indranee Rajah gives Steven Chia and Crispina Robert an inside look at why the financial incentives matter and what else might help. Business owner and father of three, Mark Lee, gives his input too.See omnystudio.com/listener for privacy information.

S5 Ep 3Falling fertility rate: Why incentives aren’t working
Singapore’s total fertility rate has fallen to a historic low of 0.97. Citizens aren’t having enough children to sustain population numbers and all the money spent to encourage procreation doesn’t seem to work. Steven Chia and Crispina Robert talk about what’s causing the decline with Dr Norman Li, psychology professor at the Singapore Management University, and mother of one, Holly Fang.See omnystudio.com/listener for privacy information.

S5 Ep 2Flexible work guidelines: How useful are they, and what will they mean for employees and bosses?
Come Dec 1, all companies in Singapore must have a process in place when their staff ask for formal flexible work arrangements. This has become a major talking point centred around balancing business realities and employee needs. Steven Chia and Crispina Robert cut through the weeds with Gan Siow Huang, Minister of State for Manpower and Education, Aslam Sardar, CEO of the Institute for Human Resource Professionals and Tan Wan Ting, founder and CEO of digital marketing agency Weave Asia.See omnystudio.com/listener for privacy information.

S5 Ep 1Can Singapore produce another Olympic gold medallist?
In this first episode of a brand-new CNA podcast called Deep Dive, hosts Steven Chia and Crispina Robert talk sports. How has the Singapore sporting infrastructure changed since Joseph Schooling won gold in 2016? Former national swimmer Mark Chay and CEO of Sport Singapore Alan Goh are guests. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.See omnystudio.com/listener for privacy information.

A message to our listeners
Your favourite news podcast Heart of the Matter returns for a new season with a brand new look and sound. Called Deep Dive and hosted by Steven Chia and Crispina Robert, the podcast continues to give fresh perspectives on the hottest news.See omnystudio.com/listener for privacy information.

S4 Ep 45Would a 'right to disconnect' law work in Singapore?
Australia is the latest country to propose legislation around the right for workers to disconnect after office hours. Changing work patterns and 24/7 availability have produced issues like burnout. But would legislation create more problems for companies or could this effect an important shift in Singapore’s work culture? Steven Chia moderates the discussion with Raj Joshua Thomas, a lawyer and nominated member of Parliament, Dr Brandon Koh, an organisational psychologist at the Singapore University of Social Sciences and Dr Jaclyn Lee, chief human resources officer at Certis Group.See omnystudio.com/listener for privacy information.

S4 Ep 44What will it take for people to stop littering and keep toilets clean?
Feedback on littering offences has increased, and rat-related problems are on the rise. Coffee shop toilets continue to rate poorly. Will plans to increase surveillance and name and shame litterbugs work? How long can Singapore rely on an army of cleaners? Steven Chia speaks to Andrew Khng, chairman of the Public Hygiene Council, Dr Serene Koh, director of The Behavioural Insights Team; and Rosie Ching, Principal Lecturer of Statistics from the Singapore Management University.See omnystudio.com/listener for privacy information.

S4 Ep 43How can teachers help kids understand controversial topics?
Character and Citizenship Education (CCE) lessons in Singapore schools came under public scrutiny recently because of discussions on the Israel-Hamas war. How can contentious issues be discussed in classrooms and what skills do teachers need to navigate children in an increasingly polarised world? Steven Chia explores this with Dr Thavam Kanagaratnam, master specialist at the CCE branch of the Education Ministry, Philibert Leow, principal of Jurongville Secondary School and clinical psychologist Dr Annabelle Chow.See omnystudio.com/listener for privacy information.

S4 Ep 42Tengah woes: Legitimate concerns or normal teething problems?
Some of the first batch of residents who moved into Singapore's newest HDB town have complained of lack of shops, poor internet connection, condensation issues with the centralized cooling system - the first of its kind in a residential estate. Are teething problems to be expected when building a new town or have buyers' expectations changed? Woo Jun Jie from the Lee Kuan Yew School of Public Policy at the National University of Singapore, and Nicholas Mak, a real estate analyst, discuss with Steven Chia.See omnystudio.com/listener for privacy information.

S4 Ep 41Education and awareness matters more in dealing with casual racism
It was recently announced that casual racism allegations will be investigated as disciplinary breaches in the police force. But are guidelines always so clear cut? Where are the grey areas and how can organisations deal with it? Dr Mathew Mathews, head of the Institute of Policy Studies Social Lab, Aamir Bana, an undergraduate at Yale-NUS College and Jerviel Lim, head of people and culture at Tatsu Works have an honest conversation about how we should deal with casual racism in our society and workplaces.See omnystudio.com/listener for privacy information.