
Episode 1
The State of Personalization on the Path to CX Leadership, with Omer Minkara, VP & Principal Analyst, Aberdeen
Learn how personalization programs have changed over the past decade, and how modern CX leaders use personalization as a competitive advantage.
June 11, 202110m 8s
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Show Notes
Learn how personalization programs have changed over the past decade, and how modern CX leaders use personalization as a competitive advantage.