Episode 3
Empowering Agile Staffing Practices in Your Contact Center with Donna Fluss, President, DMG Consulting.
As the pandemic eases and the hybrid work model continues to evolve, hear how digitally powered agile staffing practices can transform your contact center’s onboarding, training, engagement—and CX.
June 30, 202112m 56s
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Show Notes
As the pandemic eases and the hybrid work model continues to evolve, hear how digitally powered agile staffing practices can transform your contact center’s onboarding, training, engagement—and CX.