Episode 7
Contact Center Engagement Wins with Gamification with Paul Stockford, Founder, President and Chief Analyst, Saddletree Research
With the increasingly remote contact center workforce, Paul Stockford talks about the latest applications of gamification to enhance agent engagement, connectivity, and job satisfaction.
July 27, 202111m 4s
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Show Notes
With the increasingly remote contact center workforce, Paul Stockford talks about the latest applications of gamification to enhance agent engagement, connectivity, and job satisfaction.