Transforming Brand Experience in Banks & Building Societies w/ Martin Shires, Michael Heanue & Greg Copley (Glory, M Worldwide, ACF Technologies)
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
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Show Notes
In this episode, we dive into Brand experience evolutions within the financial sector, branch roles in different communities & how you can build your brand DNA as a bank. How important is your branch placement? What are some brands with great consistency that banks can learn from? Find out more in this episode!
Connect with Michael - https://www.linkedin.com/in/michael-heanue-92998813/
Connect with Martin - https://www.linkedin.com/in/martin-shires-36629b156/
Connect with Greg - https://www.linkedin.com/in/gregcopley/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/