Tom Darnell (IRIS): Audio Quality - An Overlooked Piece of the CX Puzzle
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
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Show Notes
In the modern age, one of the fundamental elements of work and content consumption is audio. Music. Speech. Sounds. Every day, we listen to digital audio. But do we ever stop and analyse how the quality of that audio is affecting us?
In this podcast, IRIS Audio Technologies' COO, Tom Darnell, walks us through some ear-opening findings about the role and impacts of audio quality on the customer and employee experience. The results will change the way you hear.
Watch on YouTube - https://www.youtube.com/@cxinsiderpodcast
Connect with Tom - https://www.linkedin.com/in/tomdarns/
Discover Clarity - https://iris.audio/clarity-enterprise
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Thank you to our sponsor - https://www.acftechnologies.com