Securing Time And Trust With Customer Experience - w / Monique Theile from Chrono24 | #119
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
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Show Notes
Hospitality Tech Expo - 15th/16th October 2024 CLICK THE LINK TO FIND OUT MORE š https://tinyurl.com/3hvjf2j9
Today, we are joined by Monique Theile, Head of Complaint Management at Chrono24, to explore how security, trust, and customer experience are interwoven in the luxury market. Get ready for insights on certification programs and some unexpected customer complaints.
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