Episode 2
Retail Banking Challenges - Can Events Save the Branch from Dying
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
November 15, 201925m 36s
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Show Notes
Episode 2 - Welcome back to CXC. In this episode we begin our mini-series surrounding Retail Banking and the industries current challenges. Featuring Greg, Adam and Louis, we talk about how events are being utilised to bring customers back to the branch.