Episode 1
Introduction - Omnichannel Appointment Booking Fundamentals
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
October 4, 201946m 3s
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Show Notes
Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry.
In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implications of not considering your customers experience from an Omnichannel perspective.
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