How to Deliver Omnichannel Experience in the Car Industry, Aymen Ismail
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
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Show Notes
Aymen Ismail, Head of Customer Engagement Solutions at smart Europe GmbH, says customer journey should be effortless and convenient. He talks to Adam and Valentina about driving change in the industry and utilising data to create a true omnichannel experience for the modern customer. Aymen's passion for people and cultures enabled him to gain experiences in various industries in multiple countries.
Connect with Aymen - https://www.linkedin.com/in/aymenismail/