How to Create an Inclusive Corporate Culture, With Stuart Anderson
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
Audio is streamed directly from the publisher (mcdn.podbean.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
46% of job seekers say that company culture is very important when applying for a job. Stuart Anderson, a Clientelling & Service Consultant at Selfridges, advises on how to help your employees adapt to your culture, implement a cultural change and what to do if your team is resistant to change. Is it okay to reject a candidate who is not a cultural fit? What does it mean anyway? Valentina addresses these controversial topics many people would disagree with.
Connect with Stuart https://www.linkedin.com/in/stuart-anderson-9888b0130/