How Lean Six Sigma Enhances the Banking Experience – w/ Annie Mamigonians
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
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Show Notes
Annie Mamigonians is a consultant that aims to deliver optimal customer experience to her clients using the expertise she developed throughout her engineering, pharmaceutical and financial services career. In this episode, we look at how continuous improvement and lean principles can be applied to the banking industry.
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