Crafting Moments of CX Magic - w/ Shep Hyken
CX Insider - Customer experience leaders sharing insights and ideas for customer service success
Audio is streamed directly from the publisher (mcdn.podbean.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Shep Hyken is a New-York Times Bestseller & Keynote Speaker, he is one of the world’s leading authories on customer service and CX, with over 40 years of experience helping organisations all around the world. In this episode we talk about Shep’s magical beginnings into the world of customer experience, with tales that go back decades. He walks us through CX “moments of magic” as well as the potential use cases for the rise of artificial intelligence.
Check out ACF Technologies now! https://www.acftechnologies.com/en-gb/
Connect with Shep - Connect with Shep - https://www.linkedin.com/in/shephyken/
Become a CX Insider - https://www.linkedin.com/company/6882...