“Yes, and” instead of “Yes, but”
The phrase “yes, and” sends a different message from “yes, but”. “Yes, and” can lead to further discussion instead of rejection.
Crafting Solutions to Conflict
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Show Notes
The phrase “yes, and” sends a different message from “yes, but”. “Yes, and” can lead to further discussion instead of rejection. The “yes, and” phrase comes from theater improvisation, where a statement is affirmed (yes) and then built upon (and). The same concept can apply in discussions about ideas and suggestions: instead of rejecting them with a list of their shortcomings (“yes, but”), acknowledge the ideas and work together on them. It’s the best kind of conflict: ideas that clash -- and also invite collaboration and creativity.