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Show Notes
引言：三大原則：道歉時要真心想道歉，道歉是因為我們高尚，不到必要不輕易道歉
1.先分享自己的道歉習慣：自己是哪一類人？死不道歉？濫用道歉？
舉四個道歉情境，覺得自己用得恰到好處的
ex.對某些過度熟的朋友，突然的道歉可以讓對方閉嘴
搶先道歉？感覺自己與受害方同一陣線
2.道歉之藝術（網路資料與個人感想討論）
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