PLAY PODCASTS
835 - 10 Tips for Verbal Crisis De-Escalation and Intervention _ Communication Skills Improvement

835 - 10 Tips for Verbal Crisis De-Escalation and Intervention _ Communication Skills Improvement

Approaching and De-escalating a person in crisis

Counselor Toolbox Podcast with DocSnipes · Dr. Dawn-Elise Snipes

June 20, 202315m 32s

Audio is streamed directly from the publisher (podtrac.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

Chapters:

00:00:00 - 10 Tips for Verbal Crisis De-escalation

00:04:25 - Approaching and De-escalating a Person in Crisis

00:09:09 - De-escalation Techniques: Walk and Talk, Offer a Piece of Gum, Hear Their Perspective, Empowerment.

00:13:35 - Understanding Your Emotional Reactions in the Moment

Learn more about your ad choices. Visit megaphone.fm/adchoices