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Contractor Evolution

Contractor Evolution

272 episodes — Page 4 of 6

122. What Does It Mean To Be A Conscious Leader? - Mason Marquis

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP122 Today’s conversation is about Conscious Leadership. What it is. Why it matters. And how to access more of it. And we’re going to delve into this topic through the experience of Mason Marquis. Mason started his business journey early, founding his painting company Spray Tex in Dallas Fort Worth at the age of 21. In five short years, he scaled it up from 500K to north 5MM. An insane drive and will to win drove Mason to grow his business at an unrelenting pace. In the midst of building sales teams, dealing with customer issues, developing production managers, and implementing scalable systems, he began to realize something many of you can relate to. Growing for the sake of growing wasn’t sustaining him. The need to be validated and seen as a success was no longer motivating him the way it used to. The inherent stressors of business were beginning to pile up inside him. Frustration was turning into outright anger. He didn’t recognize the hardened exterior that had begun to develop. His business, his relationships, and his sense of purpose were suffering as a result. Leading unconsciously was beginning to cost him dearly. The reason Mason is on the show today is because I know for a fact many of you are going through this inner journey as we speak, or are about to. And sometimes hearing about someone else’s hardship can help you sort out your own.See omnystudio.com/listener for privacy information.

Aug 23, 20231h 7m

121. The Case AGAINST Overusing AI In Your Contracting Business - Jeff Wraley

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP121 Learn more about Jeff's company Groundwork here: https://www.hellogroundwork.com/ If you’re using ChatGPT to write your website copy, create sales scripts, develop your brand, or outsource your critical thinking… guess what!? So are all your competitors! Your clients are looking for a thoughtful company that stands out from the crowd. One surefire way to NOT achieve this is to use the same tool (which pulls from the same data set) as everyone else. GPT certainly has some utility for contractors (which we’ll discuss), but its blind over-utilization will commoditize your company and destroy your brand - neither of which are good things. My guest on the show today is Jeff Wraley, founder of Groundwork, a virtual sales tool that makes it easy for homeowners to send you a video of their project, letting you instantly qualify prospects and increase in-person close rates. Our conversation is about: How using video content in your pre-estimate nurture can help you get rid of tire kickers and boost your SR The risks of overleveraging AI and large language models like GPT in your contracting business And why personalization is the best way to stand out in a competitive market. Listen to this episode for the full conversation with Jeff.See omnystudio.com/listener for privacy information.

Aug 16, 202345 min

120. Strong Leadership In The Face Of Tragedy: Turnaround Of Year Winner - Stephen Osborne

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP120 Breakthrough Academy’s annual “Turnaround of the Year” award is given to the entrepreneur who has achieved extraordinary growth despite facing great adversity. That's a fancy way of saying it goes to the man or woman who's been through some seriously heavy stuff and come out the other side. This year's winner was Stephen Osborne of The Osborne Company. And 2021 was not kind to Stephen. His father, David, the founder of the company, passed away very suddenly and unexpectedly. Infighting amongst siblings ensued, everyone wanting their cut. Adding insult to injury, a group of non-construction consultants hired by family members, unbeknownst to him, forced him to step down as president. As grief and conflict ripped through the family, the business suffered too: their Net Profit dropped down to 1.7%, and the business was hanging on by a thread. Fast forward two years, and the Osborne company is on trend to do north of 15MM, with a super healthy 15% net. The team is the happiest and most functional it’s ever been, and they’ve become of the largest EV charging station installers in the US. The conversation that follows is about HOW Stephen got through the darkest time in his life, steered his father's company and legacy away from financial ruin, and won the Turnaround Of The Year Award. See omnystudio.com/listener for privacy information.

Aug 9, 202349 min

119. The Easy Way To Get More 5-Star Google Reviews - Lars Kristensen

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP119 Start your Free 14-day Trial with NiceJob here: https://nicejob.grsm.io/bta Here are 3 factoids you should probably know when considering how you’ll take your marketing and sales to the next level: 90% of consumers think reviews are more important than any information provided by salespeople. Reviews are 12x more credible to a customer than the sales copy on your website. While 75% of customers would be willing to provide a review, only 13% of small businesses ask. That’s a data-driven way of saying: buyers only care about what other customers say about you. And that’s about it. To learn how to get better reviews more often, with less effort, you’ll want to check out this week's episode of Contractor Evolution with Lars Kristensen, Founder and CEO of NiceJob. Click the links below to learn: why a 4.8/5 rating is better than a perfect 5 how to capitalize on your customer’s “moment of peak excitement” and how to deal with the dreaded 1-star reviews (newsflash: starting a heated battle in the comments for all to see ain’t it ;) See omnystudio.com/listener for privacy information.

Aug 2, 20231h 3m

118. Collaborate With Competition? Or Hide Your Trade Secrets? - Nick Slavik

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP118 Check Out Nick Here: https://nickslavik.com/ My guest on the show today is Nick Slavik. Owner of Nick Slavik Painting and Restoration Company, the Chairman of the Board for the Painting Contractors Association, and a minor celebrity in the painting world known for his “Ask A Painter” Facebook live series. On today’s episode, we try to answer one simple question Should you collaborate with your competition? Or protect your trade secrets? Entrepreneurs have strong opinions when it comes to this polarizing question. And I’ve heard the case made for both sides 100 times. Many claim it's unwise to share your trade secrets or fraternize with the enemy in any way. Others say “there’s more than enough work for everyone” and that connecting with other contractors is the fastest way to compress learning curves and raise the bar for the industry. Listen to this episode for some answers from Nick Slavik.See omnystudio.com/listener for privacy information.

Jul 26, 202344 min

117. How To Squeeze “Lost Revenue” Out Of Your CRM - Alan Michael McKenna

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP117 Check out Alan’s work here: https://ultimaterainmaker.com/ Have you ever crunched the numbers to figure out: how many leads your business generates that go unestimated? How many leads get estimated but remain unsold? How much lost revenue that all adds up to? Most small businesses are wildly inefficient with their lead flow. You wouldn’t dream of buying twice the materials you need for a project only to abandon the leftovers in a pile. So why do we do this with our marketing spend and our lead flow? Why do we recklessly burn and turn leads like they grow on trees? A solid “rehash” system can help you maximize the revenue off of the leads you already generate, and I’m excited to speak to Alan Michael McKenna, founder of The Ultimate Rainmaker, about it. Alan’s system has recaptured north of $100MM dollars of lost revenue for many of the biggest brands in the home service and remodeling industry, including Renewal by Anderson, Kohler, and One Hour Heating and Air Conditioning. If you want to know how to add 10% to 20% to your top without spending a dollar more on marketing, listen to this episode. See omnystudio.com/listener for privacy information.

Jul 19, 202353 min

116. Project MGMT Hacks For Faster Projects And Chunkier Profits - Benji Carlson, Andrew Spear, Chris Collins, Michael Gogan

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP116 Red Stag Contracting: https://redstagcontracting.ca/ Royal Heating and Air Conditioning: https://royalheatingandair.com/ Project Management Resource Bundle: https://trybta.com/PCDLEP116 Do you have Project Managers Or Professional Firefighters? The answer to this question is so directly connected to your year-end profit it’s not even funny. They say: Money Loves Speed. But what does that really mean? It means that the faster and more predictably your projects closeout, the faster you can move on to the next project. Over the course of the year, this means more revenue in the door which means more money to pay for your overhead and pad your bottom line. The most profitable construction, trades, and home service companies all have on thing in common. They chew through projects QUICKLY, with fewer hiccups, mistakes, and callbacks than their competition. So if the Project Management in your business feels chaotic and you want to learn how to fix it, this episode is a must-listen. Andrew Spear, a high-performance home builder in Summerland BC shares how he used PM systems to scale from an exhausting 2.6MM in 2021 to being on trend for a smooth and profitable 7MM in 2023. And Chris Collins of Royal Heating and Air Conditioning, a 3rd generation commercial HVAC contractor in Willoughby, Ohio, who’s used PM systems to modernize the business he took over and increase his gross profit from 31% to 42%.See omnystudio.com/listener for privacy information.

Jul 12, 20231h 37m

115. 8 Ways To Turn Your Team Into Master Call Handlers - Zac Garside

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP1115 To Download Power SellingPros CSR Training Resources, click here: powersellingpros.com/free Do you ever listen to your office manager or salesperson speak to a lead on the phone and think to yourself: “You’re doing it WRONG!” ? The way calls get handled has a direct impact on how much revenue you do, how efficient your marketing spend is, how easygoing the customer is when the crew arrives, and how your brand is perceived in the marketplace. It's the first impression a customer has of your business, and if done poorly, it will be their last. We’re very fortunate to have Zac Garside, CEO of Power Selling Pros, on the show today. Power Selling Pros helps customer services representatives, and entire call centers boost their booking percentage and create amazing customer experiences from the very first interaction: Expect to learn: Why rigid call scripts don’t work and what you should be using instead How to train your call handers to build value, use strategic empathy, and ASK for the business And the 6 KPIs you need to measure call handling success objectively Whether you’re still doing all the calls yourself or you run 25 person call center, you’re going to get a tonne from this conversation with Zac GarsideSee omnystudio.com/listener for privacy information.

Jul 5, 202355 min

114. What’s Your Business REALLY Worth? - John Warrillow

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP114 To Download Your Built To Sell Checklist, click here: BuiltToSell.com Ever wonder what your business will be worth when it comes time to sell? Building a business of actual value - something you can sell for a pile of money - is not (despite what many people think) just a function of hard work and dedication. There’s a strategy to it. A playbook, if you will. And countless entrepreneurs, sadly, don’t read it. My guest on the show today is best-selling business author John Warrillow. John’s 3 books, Built To Sell, The Automatic Customer, and The Art Of Selling Your Business, have, over the years, become something akin to sacred scrolls for the entrepreneur looking to build a business they can cash out of. Listen to this episode to learn: How specialization can keep your service from becoming commoditized. Why charging upfront keeps your monthly cash flow healthier but also boosts the price a potential acquirer is willing to pay. And why giving away equity to long-term employees (while often done with the best intentions) usually backfires when it comes time to sell your business. Full of brilliant insight and decades of experience, this conversation with John Warrillow is a must-listen!See omnystudio.com/listener for privacy information.

Jun 28, 20231h 1m

113. Why Some Family Businesses Succeed And Others Fail - David C. Bentall

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP1113 Check Out David’s Book Leaving A Legacy here: https://www.amazon.ca/Leaving-Legacy-David-Bentall/dp/1894860977 Connect With Next Step Advisors Here: https://www.nextstepadvisors.ca/ Did you know that 85% of businesses (globally) are family owned? And did you know that family businesses, on average, last twice as long as non family businesses? Turns out entrepreneurs like to keep their success in the family. That doesn’t make it a walk in the park though. On the contrary, running a company with your mom, dad, sister, brother, cousin, uncle, or [insert relative] adds a layer of complexity that few understand. How do you maintain professional, productive working relationships during business hours, and then slide into loving and nurturing family relationships the rest of the time? How do you keep your responsibilities to the company separate from your role as parent, son, or daughter? Then comes the question of succession planning. Who is going to run this thing when the older generation retire? How do we structure and prepare for that transition? For answers to these questions and a bunch more, listen to this week’s episode of Contractor Evolution with David C. Bentall.See omnystudio.com/listener for privacy information.

Jun 21, 20231h 10m

112. Increase Your Influence With Conversion Copywriting - Ami Sanyal

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP112 Check Out Ami’s Language Building Blocks Template, Click Here To connect with Ami message him on LinkedIn: https://www.linkedin.com/in/apsanyal/ Learning to write persuasively is a massively underrated skill and not something we’ve spent enough time on this podcast. See, there is a scientific process to crafting messages that truly compel someone to: apply to your job posting, to fill out the inquiry form on your website, to subscribe to your newsletter to award you the contract and not your competitor The list goes on. Whether you hoping to transact in dollars or just in information, there are certain spots in your business where the exact words on the page really matter. The technical term for what I’m talking about is conversion copywriting, and the concept is simple: construct sentences in such a way that makes the reader feel seen and understood and want to interact with you more. Another way to think of this is “Salesmanship In Print.” Ami Sanyal is a marketing strategist, the CEO of The Uncommoners Club (his agency), and our conversion copywriter here at Breakthrough Academy. I’ve worked firsthand with him over the past year, and honestly can say he’s the most talented person at his craft that I’ve ever met. Long story short, if you want to learn how to write job postings that give you an inbox full of resumes, how to write follow-up emails that get excited responses, or website CTAs which get you leads, learning the basics of conversion copy is probably a good idea. The good news? Mastering this craft is easier and more formulaic than you might think.See omnystudio.com/listener for privacy information.

Jun 14, 202346 min

111. Optimize Your Business’s Instagram For Lead Flow - Sean Walford

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP111 Check out Priority Builders on Instagram: https://www.instagram.com/prioritybuildersyeg/ Love it or hate it, Instagram can deliver impressive results for your construction business. If you’ve become disenfranchised (as so many have) with this platform, this week's episode is the antidote. For many contractors, Instagram is a time-sucking vanity project with no ROI, but for our guest Sean Walford, it’s a hyper-efficient lead-generating machine. Get this… Sean’s Edmonton-based renovations company gets 70% of its sales directly from ‘the gram’ - and he hasn’t even been at it that long! Two short years ago, he decided to pour some focus into this platform and has since built up a super-engaged following of 12,000 that BUY. Today his gonna peel back the curtain and tell us exactly how he did it. We discuss posting strategy, comment management, and how to embed CTA’s that convert followers into leads. So if you’re tired of mediocre Instagram results, listen to the full episode. See omnystudio.com/listener for privacy information.

Jun 7, 202349 min

110. 16 Signs You've Hired The Wrong Person - Benji Carlson

To learn more about Breakthrough Academy, Click Here Download Breakthrough Academy’s Interview Guide, Click Here Let me know if this situation sounds familiar… You hired someone a month back. When you called to tell this person they got the job, you were excited, and so were they. But now the glimmer is gone. The excitement you felt is slowly turning into doubt. There are a couple of things about this new hire you didn’t see before: They don’t have the skills their resume led you to believe they did. They aren’t the team player you hoped they were. Their reliability is hit-and-miss. They need an attitude adjustment. [insert behavior you’re not loving] The reality is even great team builders don’t shoot 100%. Look at professional sports, and you’ll see first-round draft picks that end up being busts. Major contracts awarded that only a year later seem totally boneheaded. If the most sophisticated and well-resourced team builders in the world get it wrong from time to time, it seems probable that you in your business are going to as well. No sweat. Part of the journey. The question is, how do you deal with it? Do you exit quickly, learn and bounce back? Or do you let this mistake linger and fester? Today’s episode is 16 Signs You've Hired The Wrong Person. To hear them all, listen to this episode.See omnystudio.com/listener for privacy information.

May 31, 202317 min

109. Driving Alignment: The Power of Performance Pay - Shane Bannerman

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP109 One of the most common questions we get is: how should I pay my people? This makes sense when you think about how influential your compensation plans are to the success of your business and the people inside it. Is what I’m offering compelling enough to attract the talent I need? Am I using incentives and bonuses effectively to get staff focused on the right things? Is dolling out cash at the end of the year out of the goodness of my heart the right way of going about it? The value in answering these questions can’t be overstated, and yet, you don’t hear people having money conversations like this all that often - at least not openly. “Performance Pay” is one of the best ways to align the goals of the individual with the goals of the organization - share the gain, share the pain. Shane Bannerman, one of our incredible Breakthrough Academy coaches, is here today to explain how to set up performance pay for the archetypal roles most contracting businesses have: production managers, field staff, salespeople, and administrators. Shane coaches over 40 different BTA companies. He’s seen firsthand the comp plans that drive results and those that FLOP! Listen to this episode for deep dive into performance pay for contractors! See omnystudio.com/listener for privacy information.

May 24, 202352 min

108. Selling Through A Downturn - Marcus Sheridan

To learn more about Breakthrough Academy, Click Here Check Out Marcus’ sales & marketing training company: www.impactplus.com Order His Book They Ask, You Answer: https://www.amazon.ca/gp/product/1119312973/ref=dbs_a_def_rwt_bibl_vppi_i3 Our guest on the show today is globally renowned speaker and consultant: Marcus Sheridan. Author of They Ask, You Answer and The Visual Sale. Marcus is the go-to guy for content marketing and inbound sales (especially for contractors and home services). His philosophy is simple but powerful: If your customers are asking about it, you should be creating content around it. Getting out in front of the concerns and questions of your potential buyers is the easiest way to build authority and elevate your company from “one in a sea of options” to “the only one” they want to do business with. Expect to Learn: How to build trust and transparency through your website’s content using “The Big 5” framework - turning visitors into buyers while exponentially increasing site traffic Just how educated the modern buyer truly is and why relying on uninformed clients is no longer a viable marketing strategy (if it ever was) Marcus’ insights on navigating through a changing market, having carefully steered River Pools through the 08 financial crisis and into one of the most successful pool franchises in the US Making great content doesn’t have to be hard, you just have to know where to start.See omnystudio.com/listener for privacy information.

May 17, 202358 min

107. Skill Up New Crews Faster With DORAGI - Benji Carlson

To learn more about Breakthrough Academy, click here, Click Here To download our printable DORAGI framework for your job sites, Click Here Download the BTA Training Checklist Contractor Quick Tool, Click Here Don’t know if you’ve noticed… but new employees often come with more skill gaps than advertised. How many times have you hired someone you thought had certain skills only to find out on-site that they, in fact, do not have said skills? The reality is when it comes to the talent pool, almost no one is truly “plug and play.” There are hundreds if not thousands of intricacies and nuances about how YOU do things, and that doesn’t always line up with how your new recruits have been trained via their previous employers, experience, or education. See… transferring skill is a SKILL in and of itself, and it’s one we see contractors struggle with. Today’s episode is about DORAGI, a framework for skill transfer that dramatically compresses learning curves. If you want better-equipped crews in less time, listen to this episode.See omnystudio.com/listener for privacy information.

May 10, 202315 min

106. Is Wrapping Your Vehicles Worth It? - Dan Antonelli

To learn more about Breakthrough Academy, Click Here Use The Scrollers To See Dan’s Brand Transformations (srsly cool): https://www.kickcharge.com/portfolio/small-business-rebranding-before-after/ Dan’s Book “Branded, Not Blanded:” https://www.amazon.com/Branded-Not-Blanded-KickChargeTM-Service-ebook/dp/B0BBL1CCJ9 If you’ve ever wondered whether wrapping your fleet of vehicles is worth the cost, this episode is a must-listen. We’re suuuper lucky to have the “G.O.A.T.” of vehicle wraps, Dan Antonelli, on the show today. His agency KickCharge Creative has built brands for some of the biggest home service companies in North America: A1 Garage, Goettl Air Conditioning, and Absolute Airflow, just to name a few. Today’s conversation is about outdoor advertising in general but, more specifically, the 5 rules that all contractors and home service business owners need to follow when designing a vehicle wrap that pops and drives results. We also talk about his new book Branded, Not Blanded. It’s the best book I’ve ever read on branding for our niche. We’ll link it in the description.See omnystudio.com/listener for privacy information.

May 3, 202353 min

105. The Matt Risinger Story - Matt Risinger

To learn more about Breakthrough Academy, Click Here Matt’s Build Show Network: https://buildshownetwork.com/ Risinger Build: https://risingerbuild.com/ The Build Show Podcast: https://podcasts.apple.com/ca/podcast/the-build-show-podcast/id1560010348 My guest on the show today is Matt Risinger. Matt is one of the most recognizable thought leaders in the construction space. His Youtube channel, which has over a million subscribers, is dedicated to all things building science, and he’s parlayed that into the creation of an entirely new platform called Build Show Network - Picture Netflix, but all the content is for construction nerds. Pretty awesome! His actual construction company, Risinger Build, is one of the most sought-after in Austin, Texas, where he lives with his family. Today’s conversation is about his entrepreneurial journey… Why he chose this industry, how he built his construction empire, and became the household name he is today. He shares some of the life-altering mistakes he made along the way, plus I get his take on the future of residential construction in North America. I really look up to Matt and deeply admire everything he’s built but, more importantly, the values he embodies. For all his success, he’s one of the most down-to-earth people I’ve ever met. We need guys like Matt, and I consider myself blessed to have gotten to know him a bit over the last year. Listen to this episode to hear the full Matt Risinger story.See omnystudio.com/listener for privacy information.

Apr 26, 20231h 31m

104. Implement Systems Faster: Change Management 101 - Jeff Skipper

To learn more about Breakthrough Academy, Click Here Learn More About Jeff’s Work And His Book Here: https://www.jeffskipperconsulting.com/ Ideas are the easy part. The truth is getting implementation projects across the finish line is ALWAYS harder in reality than it is in your mind's eye. You’ve, no doubt, fantasized about the business efficiencies made available by new technology, the rollout of SOPs, a new sales methodology, whatever… and then been met with blank stares from your team when you excitedly announce these grand visions: “Why do we need to do this?” “This seems complicated!” “What's wrong with what we're doing right now?” As today’s guest, Jeff Skipper, says: the easiest thing for an employee to do when confronted with change is NOTHING. Jeff is a Change Management consultant and just authored a new book called Dancing With Disruption (definitely check it out). If you need to get your people doing things a new way, adopting a new system, or dropping an old one, the fundamentals of Change Management can help. At its core Change Management is about guiding organizational changes all the way from conception through to implementation. Jeff gets hired by companies like IBM, Suncor, Cenovus, Bayer, Molson, and Sport Chek to help them make monumental internal changes, and he’s here today to help us do the same.See omnystudio.com/listener for privacy information.

Apr 19, 20231h 0m

103. Listener Q&A: 5 Questions, 5 Answers - Igor Trninic & Benji Carlson

To learn more about Breakthrough Academy, Click Here If you’ve ever wondered: How do I set up performance based pay for my Production Managers? Is it possible to effectively interview for “coachability”? (cuz saying “I’m great with feedback” and actually taking it are two different things) Or, how do I make my field staff accountable for quality without my direct supervision? In Today’s episode of Contractor Evolution Igor and I tackle five tricky listener questions head on. See omnystudio.com/listener for privacy information.

Apr 12, 202342 min

102. A Contractor's Formula To High-Performance Mindset - Shawn Feurer

To register for BTA's Staff Accountability Secrets Masterclass, CLICK HERE The late and great Arnold Palmer asserted that golf was a game “predominantly played in the 6 inches between the ears.” Business and life are no different. Your mental game - what happens inside that head of yours - influences reality to such a profound degree it's difficult to measure. Where you set your sights, how you feel about yourself and your work, what you think is possible for you and your team, and how you handle massive setbacks; all of this and more are 100% dictated by the thoughts you allow (or do not allow) through your mind. The contractor’s formula for a high-performance mindset exists, and Shawn Feurer (Shawn Feurer Consulting) is here to break it down for us. Shawn has built a mindset framework specifically for contractors and actively coaches about 60 individuals through it. On today’s episode, you can expect to learn: The most common self-limiting beliefs contractors struggle with and where they come from How to distinguish “what you truly want” from “what you think you can have” A 3-step daily mindset routine that magnetizes your brain for prosperity (I’ve already started it and am loving it) So if you’ve been looking for the fluff-free, non “woo-woo” approach to disrupting your thoughts and reprogramming your mind for success and abundance, watch this episode. See omnystudio.com/listener for privacy information.

Apr 5, 202346 min

101. High Conversion, Low Cost: Client Testimonials - Joseph Hughes

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP101 To Download Contractor Dynamics Testimonial Guidelines, click here: https://trybta.com/PCDLEP101 If you, like me, are always looking for inexpensive but effective brand upgrades, look no further than client testimonials. Simple videos of your happy clients talking about how pleased they were with the experience they had with your company are one of the best assets to start collecting, and here’s why. The modern homeowner doesn’t put much weight on what you have to say about your own business or service. And why should they? You’re biased. It’s your business, after all! Of course, you’re gonna say how amazing it is. Fifty years of constant bombardment from advertisers and brands have made today’s consumers a bit more scrupulous and a bit less gullible. This is why getting clients to sing your praises is orders of magnitude more effective than singing your own. It’s just that simple. Here’s what I love about client testimonials: They’re cheap They’re versatile as hell (you can put them on your website, social media, in your sales process, and about eight other places too) People watch video content more than they read Social Proof from actual customers is way more persuasive Today on the show Joseph Hughes, founder of Contractor Dynamics, is here to unpack why they work, how to capture them, and where to put them. Listen to this episode to get these low-cost, high-conversion videos working for you!See omnystudio.com/listener for privacy information.

Mar 29, 202347 min

100. ​​10 Commandments Of Contractor Success: 100th Episode Special - Benji & Igor

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP100 To download Benji & Igor's 10 Commandments of Contractor Success, click here: https://trybta.com/PCDLEP100 We want to hear your feedback after 100 episodes, click this link to complete the survey (3 min): https://trybta.com/100 Yeehaw! That’s 100 episodes down (and goodness knows how many more to go!) We’re blessed and humbled to have spoken to some incredibly smart people over the past two years and have noticed some fundamental commonalities among them. Belief systems, habits, and tactics the best of the best all seem to share. Today’s episode is an amalgamation of the 10 things we’ve observed about success in the contracting and home service space after 100 episodes of Contractor Evolution. Huge thanks to both our guests and you listeners. We couldn’t do it without you! Tune in to find out why: No one at the top of their game is a ___________. The labor market is a challenge, but___________. ___________ matters more than working hard. Listen to this episode to fill in the blanks on these three and the remaining seven!See omnystudio.com/listener for privacy information.

Mar 22, 202352 min

99. How To Not Get Screwed By SEO Agencies - Devon Hayes

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP99 To download Devon's 7 Questions to Ask Before Hiring a Marketing Agency, click here: https://trybta.com/PCDLEP99 Search Engine Optimization for your business can be a thorny rat’s nest full of technical jargon, disappointing results, and shifty marketers who’ll not only underdeliver but hold your website hostage if you ever try to leave. This is why going into a relationship with a 3rd party without at least a baseline understanding of how it works and what questions to ask is a recipe for disaster. We’re super lucky to have Devon Hayes of Elevation Marketing on the show today. Her Denver-based digital marketing agency is niched to serve contractors almost exclusively. Over 80% of their client base are businesses like yours, and they do phenomenal work. I learned a tonne from her, but my highlights were: The seven questions you need to ask your SEO person or agency before engaging. No joke, these could save you thousands of dollars and dozens of headaches. Easy “SEO Layups” - simple things you can do for little to no money time that provide an immediate boost to your findability online. And lastly, Devon drops a truth bomb about the risks of overusing Chat GPT for your website’s content; listen right until the end for that nugget! Whether you're a total SEO newb or already know a thing or two, listen to this episode for a beginner’s guide to SEO with Devon Hayes. See omnystudio.com/listener for privacy information.

Mar 15, 202357 min

98. Problem Solvers Are Better Than Problem Finders - Benji Carlson

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP98 I don’t know if you’ve noticed, but employees tend to be much better at pointing out problems than fixing them. “Hey Boss, just wanted to let you know that [insert business issue you’re already abundantly aware of here]. We should really do something about that, hey?” Staff drop problems in your lap as consistently as a golden retriever drops a tennis ball at your feet. But what if you could instill a culture of problem-solving within your team? How much easier would your life be if, instead of you being the single source of critical thinking, your entire team was encouraged and even rewarded for making problems go away on their own? In today’s episode of Contractor Evolution, I talk about why problem-solving is one of the most critical traits to look for in new hires and even how you can develop it with the team you already have. Listen to this episode to find out why problem solvers are infinitely more valuable than problem finders. Highlights: Why finding problems is easy How to interview to find problem solvers How to spot Problem Solvers How to instill a culture of problem solving into your current team See omnystudio.com/listener for privacy information.

Mar 8, 202311 min

97. Are Blue Collar Businesses Under-Appreciated? - Tom Reber

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP97 To learn more about Tom and The Contractor Fight, click here: https://thecontractorfight.com/ My guest on the show today is Tom Reber. You may have heard of him. He hosts the Contractor Fight Podcast, speaks at many conferences, and has become a pretty well known guy in our space. Tom runs a program not unlike our beloved Breakthrough Academy, but for slightly smaller businesses. In fact, you could even call him our competitor (Ahh, the horror 😱). Here’s the thing though. We tell our contractors to collaborate with the competition and raise the entire industry on a daily basis, and the same rule applies to us. Practice what you preach. Tom is a phenomenal guy with a message you all should hear loud and clear, and we were lucky to have him. You can expect to learn the following from my conversation with Tom: Why trades and construction play one of the most essential roles in a functioning western society but get almost no credit for it How we overestimate how much we can accomplish in a year but underestimate what's possible in a decade And how to make trades cool again in the eyes of our young people, our clients, and ourselves See omnystudio.com/listener for privacy information.

Mar 1, 202347 min

96. How To Get $6.6M Out Of One Salesperson - Brad Baker & Devon Crowell

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP96 To Download A Visual Representation Of Artisan’s Sales Process, click here: https://drive.google.com/file/d/1lkfp3NXG6r0QjFNu_5ts6qY_B8pUYatM/view?usp=share_link To get in touch with Brad & Devon you can email: [email protected] One facet of our businesses' that will undoubtedly look wildly different in 10 years is in-home selling. How we sell leads into closed deals hasn’t changed much and is ripe for major disruption. Think about it… Get lead > Call lead > Call lead again cuz they didn’t pick up > Qualify lead over the phone > Schedule appointment > Do appointment > Close deal ~40% of the time > Follow up with the rest until you’re blue in the face. This way of going about it leaves a few things to be desired. For one, there’s very little time spent actually selling. The drive there. The drive back. The time spent measuring or building a scope. Oh, and don’t forget about the four outbound calls you had to make to reach them in the first place. Rising costs in fuel make this format increasingly burdensome too. And then there are changing buyer preferences to consider: Baby boomers may welcome us for a cup of coffee and a two-hour chit-chat in the backyard, but are millennials looking for that level of personal touch when they need work done? Doubt it. My personal take? In-home selling is ripe for disruption and is about to evolve in ways that will blow your mind. Brad Baker and Devon Crowell of Artisan Roofing are at the forefront of this progression. Using marketing automations, clever email nurtures, EagleView reports, and a VA in the Philippines, they drove 6.6 Million in sales out of one salesperson in one of the worst markets (economically speaking) in the country. BTW, they did this all in a city of only 116,000 where the average income is 38K. Oh, and the kicker….zero time lost in the car driving from appointment to appointment. This conversation highlights the story of a roofing company. But the overall thought process and implementation will have parallels and learnings for any contractor. The lingo might be different, and the tools might vary, but mark my words, this is the way it’s going, no matter your industry niche. To hear how these two are pioneering a brand new way of selling, listen to this episode. Highlights: How Artisan roofing hit 6.6 M in sales with 1 salesperson selling small residential jobs Where Artisan roofing borrowed from other industries to design their sales system to be hyper efficient How it’s possible to provide a very personal experience in an 'automated' sales process The changing landscape of sales in 2023 and what it means for contractors in the next 10 years See omnystudio.com/listener for privacy information.

Feb 22, 202350 min

95. The Secret To Building A Brand That's Authentically 'YOU' - Erik Miller

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP95 To connect with Storyhook click the links below: Website: https://www.storyhook.com/ Instagram: https://www.instagram.com/wearestoryhook/ You can find Erik Miller on LinkedIn here: https://www.linkedin.com/in/spelledwithak There are many competing philosophies around how to build a brand customers feel a connection with. Erik Miller might have my favorite angle, and he is my guest on the show in this episode of Contractor Evolution. Erik believes instead of bending over backward to fit the mold you believe your ideal client avatar wants, it's way less work to look inward and display what's already there. In other words, finding out who you really are by paying attention to what your clients already love about you and highlighting THAT, is faster and more authentic than trying to be something you're not. Erik founded StoryHook in 2015, a branding agency obsessed with the power of stories. He’s also the Director of Brand for Company Cam and has been instrumental in making them the household name they are today. Today’s conversation is about: How and where contractors can find the “hooky” parts of their story and put them on display Why your sales team is the ultimate testing ground for new brand ideas and how you can use them to reality test new concepts. Because believe it or not, not everything you come up with is pure gold ;). And lastly we talk about the best LOW BUDGET brand upgrades that any contractor can do without engaging an expensive agency. To learn more about how to accentuate the amazing elements of your brand, listen to this episode.See omnystudio.com/listener for privacy information.

Feb 16, 202355 min

94. Bryan Baeumler: Balancing a 60M Business With TV Stardom

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP94 To find out more about Baeumler Approved click here: https://www.baeumlerapproved.ca/ Our guest on this episode of Contractor Evolution is Bryan Baeumler. Star of HGTV’s hit shows Disaster DIY, Leave it to Bryan, Island of Bryan among others. Behind the TV Persona is a pretty sophisticated yet down-to-earth businessman with a super diverse portfolio of companies, the largest being his actual construction company, Baeumler Quality Construction, which is on trend to 60 Million plus next year. We talk about How and why our education system is under serving mechanically minded youth The best and worst parts of being a TV star Why hiring a CFO was one of the smartest business decisions he’s made and the growth it unlocked And I get his honest and unpolished take on what effects (both positive and negative) HGTV shows like his have had on the construction industry. To find out what really goes on behind the scenes of a celebrity contractor listen to this episode. See omnystudio.com/listener for privacy information.

Feb 9, 20231h 16m

93. How To Discover And Define Your Company's Core Values - Dr. Ken Keis

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP93 You can find Dr. Ken Keis by contacting the Consulting Resource Group at https://crgleader.com/ Today’s conversation is about Core Values. The term “values” comes up a lot these days, but I’m pretty dissatisfied with how surface level the conversations are around it. “Hire for values train for skill” “Core Values are the foundation of a strong culture” “They didn’t align with our values” You get the gist. Now we can all agree values are extremely important and deep, but I always want to get behind the buzzwords and figure out what’s really going on. In order to find out what really makes a difference we have a friend of the show, Dr.Ken Kies, returning on this episode of Contractor Evolution. Dr. Keis holds a PHD in leadership and management and is the president of Consulting Resources Group, a global consultancy focused on team building, leadership, and communications. In this episode he shares with us: -Why 80% of the working population is unhappy with their career and the role values play in that -How to go think about, talk about, and write about your core values so they’re way more than just some 5 dollar words on a poster that no one actually understands -And perhaps most importantly, how to assess core values fit in an interview so that you don’t find out the hard way 6 months later that you are indeed not at all aligned To learn how to define your core values and leverage them for performance (out of both yourself and your team) click on the links below Highlights Why 80% of the working population is unhappy with their career and the role Values play in that How to go think about, talk about and write about your core values so they’re way more than just some 5 dollar words on a poster that no one actually understands And perhaps most importantly, how to assess core values fit in an interview so that you don’t find out the hard way 6 months later that you are indeed not at all aligned See omnystudio.com/listener for privacy information.

Feb 2, 202348 min

92. 4 Tactics To Put Your Referrals On Steroids - Brian Kaskavalciyan

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP92 To learn more about Brian’s company gfour marketing go to https://www.gfourmarketing.com/ This episode of Contractor Evolution is with Brian Kaskavalciyan, Author of The 7 Secrets to becoming a Wealthy Contractor, Host of the Wealthy Contractor Podcast, and Co Founder of gFour Marketing Group: A relationship marketing firm that helps contractors unleash the power of their customers by installing the industry leading framework for driving referrals. Before becoming the well known figure he is today, Brian founded Handyman Network which he developed into a national franchise. It was there he began to realize the power of not just referrals, but having a customer base that truly promotes you and reps the brand. So he began to develop a wholistic approach to Relationship Marketing which makes up the framework that he now implements with clients through gFour. I wanted to go deep with Brian on how to put a referral program on steroids and become a company where our raving customers do a lot of the marketing for us. If you do good work and take care of your clients you're obviously going to get some referrals organically, but if you're a growing company and want to become more intentional with this all important lead source, there’s actually a ton of stuff you can implement. Our conversation is anchored in four core areas: How to drive google reviews which boost searchability and position you as the customer service leader Customer Appreciation and how automated post job gifts and notes of gratitude build crazy goodwill in the marketplace We talk about Referral Rewards programs which incentivize clients to actually bring you hot leads And lastly we talk about the all important long term nurture sequence which keeps your brand front of mind and makes you a repeat business magnet. To learn more about how to put your referrals on steroids, listen to this episode. Highlights: How to drive Google reviews which boost searchability and position you as the customer service leader Customer Appreciation and how automated, post job gifts and notes of gratitude build crazy goodwill in the marketplace Referral Rewards programs which incentivize clients to actually bring you hot leads Long term nurture sequence which keeps your brand front of mind and makes you a repeat business magnet See omnystudio.com/listener for privacy information.

Jan 26, 20231h 21m

91. The 'Purgatories' of Scaling: 3 Growth Stages That SUCK! - Dan Platta

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP91 To join the Bookkeeping, Beer and BS FB group click here: https://www.facebook.com/groups/yourblueskies To learn more about Blue Skies Admin Services for home service companies click here: https://yourblueskies.com/ As you’ve grown your business you may have noticed that there are certain sizes or stages that feel worse than others. There are times when the scale of your business seems to be in a “Sweet Spot”, and then there are other times when you feel stuck in purgatory. If you’ve grown your team, and your top line, but your actual profits have stubbornly stayed the same (or sometimes even deteriorated), then this episode will give you the path out. To learn more about these Business Purgatories, what causes them, the revenue ranges they rear their ugly heads in, and most importantly what to do to pass through them as quickly as possible, listen to this episode. Highlights The 3 common business 'purgatories' that happen in contracting businesses - which revenue levels you’ll typically see them, and what to do about it How to ensure that your management team doesn’t make decisions that allow your costs to balloon out of proportion Actions you can take to speed through these purgatories so you don’t end up trapped for years in the ‘no fun zone’ See omnystudio.com/listener for privacy information.

Jan 19, 20231h 0m

90. 2023 Workforce Trends: Adapting To A Changing Labor Market - Asad Zaman

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP90 To visit Sales Talent Agency click here: https://www.salestalentagency.com/ If you’re wondering, like I am… What effect will inflation and climbing interest rates have on employees and employers alike? How does a recession change the landscape of the labor market? What emerging trends should business owners stay in front of moving into 2023? How do you capitalize on hiring opportunities in a down market? …Then this episode is for you. In this episode of Contractor Evolution I’ve brought back Asad Zaman, CEO of Sales Talent Agency and a friend of the show. For those of you that listened to our Ultimate Hiring Funnel Series, you’ll remember him from episode 3. Sales Talent Agency is an international recruiting agency, they’ve helped acquire talent for over 1500 companies: Harley Davidson, SAP, IBM, Salesforce, and Sonos just to name a few. I wanted Asad back to talk about the state of the workforce and what we can expect out of the 2023 talent market. To learn where big trends are going, what to watch out for, and how to jump on opportunities this year, listen to this episode. Highlights The effects the last 3 years has had on the workforce and recruiting in the trade How inflation and a recession will impact the talent market and where to leverage opportunity as an employer Why you can't lower the bar for candidates you're hiring, even in a tough labor market Why you should never have your top employees asking you for a raise, and if they are, why you’re in trouble The reason knowing your data going into a recession is especially important The key traits that you should be looking for in your candidates in 2023 and which ones are different from previous years? See omnystudio.com/listener for privacy information.

Jan 12, 20231h 33m

89. How To Get More Young Women In Trades - Lydia Crowder

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP89 To find Lydia on Instagram click here: https://www.instagram.com/drywallshorty/ To watch Lydia on The Build Show click here: https://buildshownetwork.com/go/lydiacrowder Our guest on the show for this episode is Lydia Crowder (aka Drywall Shorty). Lydia puts out the best content for the drywall trade on all of the interwebs. She’s been a drywall finisher for 20 years, and owns Trinity Drywall in Bozeman Montana. She started to make educational videos about 3 years ago and today her following has grown to over 1 Million subscribers across her various platforms. Our conversation is about what it's like to be a female tradesperson in a historically male-dominated industry and how business owners can attract and retain women in the trades. To learn more about why you should be pushing hard to recruit women, what they bring to the table, and how to create an environment that attracts them, listen to this episode. Highlights What's it's like being on site as a female tradesperson How women in the trades are treated today vs 20 years ago 2 Unique qualities tradeswomen bring to the job site How to build a work environment that appeals to women and has them wanting to stay for the long haul Advice to women thinking about getting into the trades See omnystudio.com/listener for privacy information.

Jan 5, 202321 min

88. Strategic Planning Roundtable: How 2 Elite Contractors Plan For Growth - Matt Hambrick & Dave Fraser

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP88 Download your free 2023 Strategic Plan Templates for Rapid Growth here: https://trybta.com/PCDLEP88 We did a Strategic Planning Roundtable with some Breakthrough Academy Members a couple weeks back. We had over 300 live attendees and tons of positive feedback so we thought we’d release it as a Contractor Evolution episode. Given that you are probably doing some much needed year end reflection and beginning to chart your course for 2023, we thought this would be a timely conversation as well. Moving from one year to the next without evaluating what in your business went well, what did not, and what needs to change is a recipe for exhaustion, frustration and stagnation. One of the coolest things about being an entrepreneur is the opportunity you have to choose where your business goes, what it becomes and why. This is like… the fun part. So if you're not creating space every year to reflect and strategize, not only are you hindering your businesses growth, you're also just missing out on one of the richest aspects of entrepreneurship. If you’re wanting to learn first hand how the best in the business take the vision in their mind and turn that into a reality, listen to this episode. *Note* - This was originally delivered as a web class with video and slides, so if you want to see the slides, move on over to YouTube. If you’re in the car though, this will still totally makes sense with just audio only. Episode Highlights: What business looks like before you have a plan, and what it can look like after How to build a detailed annual plan, and what data should drive your decision making How to get team buy-in AND accountability A deep dive into REAL Annual Strategic Plans, both before a year starts and after a year in review Where to find the time to set an annual plan when you’re super busy How to evaluate key drivers and restrainers to adjust targets See omnystudio.com/listener for privacy information.

Dec 29, 20221h 31m

87. The Difference Between Good Tech Adopters and Bad - Brett Jones

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP87 To connect with Buildertrend click here: https://buildertrend.com/ If you listen to Contractor Evolution, there’s a good chance you’re not only an entrepreneur, but you are smart enough to understand that you’ll have big opportunities to cut your costs using software in the next few years. However, understanding what a software service does vs implementing it are two COMPLETELY different things. In fact, if you’ve tried getting your team to adopt new tech at some point already, it can easily lead to you wanting to fire everyone, quit the trades, and start a simpler business like building space stations. All joking aside, it’s not easy to embrace change, especially when it comes to tech. My guest on the show today is Brett Jones, a Key Account Executive of Data Solutions at BuilderTrend. Over the last 3 years, Brett has done over 150 On Site Consultations helping builders, GC, and Remodelers implement BuilderTrend so that it functions at its fullest and delivers the highest possible ROI for the Entrepreneur and their team. To learn what Brett has observed about the builders that succeed in this area, vs those that don’t, listen to this episode. Episode Highlights: Why so much of the contracting industry hold their cards close and why that isn't working as a competitive advantage anymore The Profile of a strong tech implementer vs poor tech implementer (after implementation consulting with 150 Contractors) How the contracting industry has changed as a result of tech adoption and the big picture trends that will shape the industry in the next 10 years The impact of venture capital in the contracting market and how it’s changing the way contracting companies are being run Where Buildertrend is innovating in the contracting space and the big value they will be bringing builders in fintech Advice to young entrepreneurs for the next decade - where they should focus their attention for maximum results See omnystudio.com/listener for privacy information.

Dec 22, 202226 min

86. Financial 'Reality Check' For a Changing Market - Leeroy Beeby

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP86 To visit Check The Level accounting click here: https://www.checkthelevel.com/ To Join the ‘Job Costing and Bookkeeping for Contractors Only’ Facebook Group click here: https://www.facebook.com/groups/jobcostingandbookkeepingfocontractorsonly Have you ever wondered why the bookkeeping and accounting for your contracting or trades business is so challenging? Well, there is a very real reason, and no it's not because you hated math in high school. A lot of it has to do with the fact that your project lifecycles and the cash inflows and outflows that happen therein don’t follow the gridded and calendarized rhythms of accounting cycles. They march to the beat of a different drummer (so to speak) and this can create all sorts of headaches and confusion when it comes to both your books and your bank account. Our guest on this episode of Contractor Evolution is Leeroy Beeby, Co-Founder of Check the Level - an accounting, bookkeeping and software provider. Check The Level was created for general and specialty contractors to master their pricing, profits, and cashflow. They do this through both managerial accounting as well as their proprietary reporting software. What’s unique about Leeroy’s perspective is he has back-end access to the budgets, P&Ls, cash positions and pricing systems of hundreds of contractors all over North America and is able to see large-scale patterns in a way almost no one can. To dive into the common practices that are shared by the top 10% of contractors (as well as the common mistakes made by the bottom segment of contractors) listen to this episode. Episode Highlights: The difference between Financial Accounting vs. Managerial Accounting and why most firms won't do the latter for you (even though you really need it) The patterns that become evident when you look at 100's of contractors' financials, and what the top 10% are doing differently than the rest How the top 10% of contractors set up their sales contracts uniquely to protect their cash flow Why you need to be charging a higher markup on your change orders than your standard rates How to get your team involved in the financial performance of each job The typical profile for a financially 'at risk' contracting company See omnystudio.com/listener for privacy information.

Dec 15, 202257 min

85. The 3 Do's and 3 Don'ts of Strategic Planning - Alex Brueckmann

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP85 To download Breakthrough Academy’s ‘Annual Strategic Planning Template’ click here: https://trybta.com/PCDLEP85 To Connect with Alex Brueckmann click here: https://www.brueckmann.ca/ It is strategic planning time here at Breakthrough Academy. Our 500+ members are all reflecting on the year that was 2022 - the highs, the lows, the lessons…and they're using all of that to inform their visions for 2023. You should be too. “Strategy” is another one of these terms that gets tossed around so much it loses some meaning. Most entrepreneurs will make mental associations between strategy and other ideas like goals for the future, well-laid plans, or a list of priorities for the organization. But this still leaves a lot of room for differing interpretations and abstraction. This episode's conversation is with Alex Brueckmann. Alex is a Strategic Facilitator and the Author of The Strategy Legacy which comes out in 2023. After 15 years of fine-tuning his philosophy and process in the corporate world, Alex now gives small to medium-sized businesses access to the tools and techniques that fortune 500 companies use to dial in their strategy and create the clarity and direction teams (large and small) need to get bought in and execute. To learn more about Alex’s 3 Do’s and 3 Don'ts of Strategic Planning, listen to this episode. Episode Highlights: The difference between strategy and tactics and why NOT to worry about tactics when planning at a high level Why celebrating small wins too early can sometimes hurt your momentum Why your strategy NEEDS to be tied to emotions, and how emotions propel results more than any other factor How to create a strategy that everyone will buy into, not just your leadership team Why you shouldn't force your plan forward when things aren’t working, and when it's ok to take a couple steps back How to leverage the power of writing to communicate your vision and deflect distractions See omnystudio.com/listener for privacy information.

Dec 8, 202255 min

84. How and Where to Find Your Integrator: Mark C. Winters Pt. 2

To apply for Breakthrough Academy click here: https://trybta.com/PCEP84 To assess where you lay on the visionary/integrator spectrum, click here: https://rocketfueluniversity.com/assessments/ This episode is Part 2 of a 2 part conversation with Mark C. Winters, co-author of Rocket Fuel and the foremost expert and Visionary/Integrator relationship. If you haven’t listened to part 1 of this episode, go do that now. In part 1 of this 2 part conversation Mark and I focused on the dynamics between a Visionary and an Integrator. What wasn’t shared in that episode is that great Integrators are RARE. Mark and his team at Rocket Fuel University™ discovered there are 4 Visionaries for every 1 Integrator. Which means really good Integrators are hard to find…and even harder to keep. If you want to learn where to look for your integrator, and more importantly, the principles for keeping them happy and effective, listen to this podcast. Episode Highlights: Where to find great Integrators both inside and outside your organization The necessary 3 part process for successfully onboarding an integrator so they quickly earn team respect and don’t burn out. 5 Rules to follow to ensure a long term relationship thrives between the Visionary and the Integrator The way to maintain equality in the relationship even when it's not equal ownership The difference between Visionaries and “Idea People” and how the latter is not actually very beneficial to a company What happens when either the Visionary or the Integrator outgrow the role? How do you responsibly exit the relationship See omnystudio.com/listener for privacy information.

Dec 1, 202255 min

83. Visionary & Integrator Dynamics: Mark C. Winters Pt. 1

To apply to Breakthrough Academy click here: https://trybta.com/PCEP83 To assess where you lay on the visionary/integrator spectrum, click here: https://rocketfueluniversity.com/assessments/ The Visionary/Integrator relationship is one I hear a lot of business owners wrestling with. Here is why - A lot of you likely fall on the visionary end of the spectrum. You have a head full of ideas and a heart full of passion. You took the entrepreneurial leap and gave birth to what would become the business you own and lead today. You saw opportunities where others didn’t and you have a natural ability to see what you COULD build. But here's the thing. Visionaries can wreck companies. It’s possible to have too much vision, too many ideas. A Visionary can easily rip their team in a million directions or load them down with an unreasonable number of projects. Visionaries are also typically pretty terrible with holding accountability. And your business pays for that. The answer is to find an integrator. BUT Just because you find an integrator, doesn’t mean your business will thrive. The Visionary/Integrator relationship is like a marriage. And just like a marriage needs frameworks, habits, and methods of communication that will set it up for a shot at long term success, so does the relationship between a visionary and an integrator. Listen to this episode to hear from Mark Winters, the co-author of Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business Mark shares the frameworks you’ll need to set up to successfully navigate the waters of one of businesses most powerful relationships. Episode Highlights: The visionary/integrator dynamic and why it can lead to friction or harmony depending on the relationship The character traits of the visionary and the integrator and why you typically won’t be both Why not everyone wants to be the visionary, and why the integrator role is so important The benefits to a business that has both roles as opposed to business that only has one or the other leading the team The amount of Visionary 'Juice' that a business needs and why a businesses will die when the have too much vision 4 ‘Readiness Signs’ a visionary be aware of that will tell them it’s time to go and find an integrator See omnystudio.com/listener for privacy information.

Nov 24, 202245 min

82. 3 No-Nonsense KPI's For Contractors Who Like Making Money - Meaghan Likes

To apply to Breakthrough Academy click here: https://trybta.com/PCEP82 To download the pricing calculator, click here: https://www.bookkeepingacademyonline.com/pricing-calculator Other Links Mentioned In This Podcast: https://likesaccounting.com/ https://www.bookkeepingacademyonline.com/ https://jefflikescleanwindows.com/ http://profitstofreedom.com/ http://adminbootcampadventure.com/ Let’s say that I give you a challenge. I tell you that you need to triple revenue in your business in 1 year…and if you can’t, I get to take it from you. You’re probably already thinking, “How do I ramp up EVERYTHING by 3X? It’s TOO MUCH.” Yeah…maybe you could pull it off, but it wouldn’t be easy…or fun. Okay pause. Now what if I told you that there’s a way to accomplish your 3x revenue growth simply by moving 3 VERY SPECIFIC levers forward by 5%,10% and 20%. That’s it. Just the 3. Nothing else. And the lever you need to push by 20% can be moved overnight by sending 1 email with guaranteed results. It’s not a pipe dream. When you see it and you run the math you realize it’s entirely possible. It will blow your mind how easy it can be. Meaghan Likes, a Home Service Company owner and Certified Public Accountant figured this magic formula out and shares it with us in this episode of Contractor Evolution. Would you like to know what the 3 levers are? Then listen to this full episode for all the details. Episode Highlights: The real reason so many entrepreneurs avoid talking to their accountants and how to approach your accounting in a new mindset Why tracking Average Job Size (AJS) is so important and how to increase your AJS overnight How much you need to be raising your prices, when to do it, and why you should feel ZERO guilt about it If you have a poor Sales Ratio here’s what you can change in your customer experience that often corrects the problem The most common reason for high lead slippage, and how to train your team to reduce it in a day How to easily 3x your company revenue in a year with 3 simple moves in AJS, Sales Ratio, and Lead Slippage. See omnystudio.com/listener for privacy information.

Nov 17, 202244 min

81. Thinking Of Building Your Own Software? Here’s What It Takes - Tanner Mullen

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP81 Find the dripjobs CRM Here: https://www.dripjobs.com/ If you’re ambitious and always looking for an opportunity, you might have thought about building a software product to ‘fill a gap’ in your business. You hear this story on podcasts, or youtube videos…maybe from a friend. Some contractor out there got frustrated with a lack of software in their business and they decided to do something about it. They decided to build it themselves. And then became bajillionaires. But is it really that easy? To find out, we invited Tanner Mullen of Dripjobs to share the realities of building a software company while still running a painting business. If you’d like to learn more about the SaaS building process, managing multiple companies, and how to sell your software, listen to this episode. Episode Highlights: How to train your team to manage the client so you free up your time for other things How to manage your calendar when you're running 2 businesses and a family The process of designing a CRM with programmers when nothing else seems to fit your business model Tactics that work to gain the sales advantage when pitching a SAS product from a successful salesman turned contractor What a 'Unique Mechanism' is, and why most contractors are not using it to their advantage What Tanner wishes he knew when he started both of his businesses See omnystudio.com/listener for privacy information.

Nov 10, 202248 min

80. The Rise Of Cyber Attacks On Contracting Companies - Omer Segoly

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP80 Download the 5 tips for keeping your trades and contracting business secure https://trybta.com/PCDLEP80. Cyber security is something for tech companies, banks and nerds to worry about right? Yeah, in 2010 maybe, but not anymore. There has been a STEEP rise in the number of attacks on small businesses the last few years and contractors are a prime target for hackers. Why? Because in the trades we work with big chunks of cash AND most of us haven’t made the time to put cyber security as a top priority. To a hacker, we’re the prime target. Listen to the full episode to learn more about why you might be vulnerable, what hackers are after, and how to protect yourself. Episode Highlights: What is going on high level that is leading to an increase in cyber security breaches in the contracting community The assets of value that hackers are looking for in a typical contracting company and how to protect them The most common threats and attacks you’ll be targeted for as a contractor What it costs you to buy security vs pay for damages The 4 stupid things most business owners do that leave themselves open to hacking How to tell if a software has legitimate security measures in place See omnystudio.com/listener for privacy information.

Nov 2, 202249 min

79. Project MGMT Secrets Behind 2 Rapid Growth Contractors - Iain Kent, Greg Hasler, Zack Wojtowicz

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP79 Download your free resources for Project Management Secrets for Rapid Growth here: https://trybta.com/PCDLEP79 A couple months ago we did a Project Management Roundtable with some of our highest performing members in the construction space. It was so popular and well received we thought we would release it as a Contractor Evolution episode. As you no doubt have experienced, most (but not all) Project Managers in construction and trades are professional firefighters. This is a problem. Under equipped PM’s burn themselves out and eventually hurt morale, but more importantly mismanaged jobs can make or break our year end P&L’s. So we put together a live roundtable with Greg Hasler of Hasler Homes and Iain Kent of Eagleview Construction where we discuss their evolution story from chaotic to dialled in. We dove into the systems that have made the biggest difference, and the personality profile of a rockstar PM as well as where you might find one. Episode Highlights: 3 PM 'Red Flags' that will tell you things can be improved on What makes a great PM (from the perspective of highly effective contractors) How to hold PMs accountable to the results they were hired to achieve in your business (including which KPI’s you should be tracking) The number of jobs should your PM's be able to manage at one time The PM qualifications you should you look for and where to send PMs to learn proper PM systems for your business The best way to keep your field crews (and your subs) engaged with the PM systems and actually filling out daily logs (spoiler - yes, it is possible) See omnystudio.com/listener for privacy information.

Oct 26, 20221h 33m

78. SOP's: Why Your Business Is A Mess & What To Do About It - Tom Hughes

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP78 The Discount Code for 10% off Gembadocs is BTA10. Download the app or visit https://gembadocs.com/ to start your FREE 30-DAY TRIAL! Also, get Tom’s book for free in multiple formats at https://improvementstartswithi.com/ If you don’t have clear SOP’s (Standard Operating Procedures) for all the things you do in your business you’re in trouble. Here’s why: - You won’t be able to scale - You can’t take a vacation - You can’t promote anyone on your team - It takes FOREVER to train new staff - You field a million questions everyday that suck your time - You’ll never be able to take a step back from operations …the list goes on Not having clear SOP’s is why your business is a mess. BUT if you don’t have them, it’s not your fault. Because no one told you where to start, how to create them, how to have your SOP’s evolve with the business or WHO IN THE HELL would be creating all of these things? However, now all of your obstacles are irrelevant. Someone has figured out how to get around all those challenges and more. His name is Tom Hughes and he’s going to open your mind to the possibility of SOP’s that are highly effective and practically create themselves. To learn Tom’s brilliant approach to these age old challenges, listen to this week's episode. Episode Highlights: The reason why you can’t predictably grow a business without SOP’s How much value SOP's will give to the sale price of the business and peace of mind to the owner The 3 keys most owners miss when implementing SOP's that lead to a giant waste of time and money How to foster ownership and buy-in from the team by implementing bottom-up rather than top down SOP creation How to put SOPs at the point of use to make sure they actually get used instead of collecting dust Lastly, how to make the update process easy so that your SOPs grow with your business instead of falling out of date See omnystudio.com/listener for privacy information.

Oct 19, 202256 min

77. How To Build A Leadership Team & Step Back - Dan Young

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP77 Do you have a leadership team? Do you let them lead? I’m sure you’ve probably heard that you need to hire a leadership team who will allow you to take a step back from the grind. But rarely do you hear HOW to nurture that leadership team to a point where you feel comfortable letting them take over. In this episode of Contractor Evolution, I meet with Dan Young of Kingdom Roofing Systems of Marion Indiana. In just 3 short years (2018 to 2021) Dan grew Kingdom from 3 million in revenue to over 16 million. Contributing massively to this explosive growth is his Executive Leadership team, which over the years, he has assembled and trained with care and purpose. I wanted to have Dan on to talk about where he found these people and nurtured underappreciated talent into truly exceptional leaders. If you’ve been wondering what it actually takes to build a leadership team that will allow you to step back, listen to the full episode. Episode Highlights: How the leadership team is organised in this 16M contracting company How to recruit a high-end leadership team from outside your industry and the attributes you should watch for in the people you interact with daily One way to nurture under-appreciated talent as opposed to expecting you'll have all the skills you’ll need in everyone you bring in How your role as a leader evolves as you go from 3M to 16M (hint - it’s both easier and harder) Striking the balance in a 'family vibe company' when you're running corporate systems The value of hiring women in the trades and what they bring to the organization that the men typically don't See omnystudio.com/listener for privacy information.

Oct 12, 20221h 11m

76. 5 Game Changers That Helped Tommy Mello Scale to 200 Million - Tommy Mello

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP76 You ever heard that quote about the bumblebee flying? The one that goes, “Aerodynamically, the bumblebee shouldn't be able to fly, but the bumblebee doesn't know that so it flies anyway.” I feel like Tommy Mello didn’t get the memo that a garage door company traditionally caps around 10 Million. When he was growing his company, Tommy looked around for inspiring models he could replicate and didn’t find much from the other garage door companies in the market. So instead of accepting industry norms, he looked elsewhere. And now he’s sailing past 200 Million in revenue and says it’s just the beginning. Listen to the full episode to learn about the 5 game changers that Tommy attributes to his unusual growth. Episode Highlights: What Tommy & A1 Garage Doors needed to do to go from 800k to 200M Where to start when you know you need to dial in your finances but can't afford a CFO How to find and work with an integrator if you're the visionary The way a 200M contractor thinks and spends their time vs the way a 1M contractor thinks and spends their time When, during your growth, you need to start finding advisors, which ones will really move the needle for you, and how to filter out the crappy ones What advice Tommy would have given himself in the early years of his business that would have saved him a pile of headaches See omnystudio.com/listener for privacy information.

Oct 5, 20221h 13m

75. Former Navy SEAL Changing The Future Of Construction? - Garrett Moore

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP75 Have you ever run a project and gotten so fed up with the people doing the job that you wished you could swap them out with robots? Yeah, so did Garrett Moore… …and then he built the robots. While on deployment, this former Navy SEAL was getting so fed up with the sub-trades building his house that he decided to do something about it. Now he runs Agorus, a company that blends construction, robotics manufacturing, and software to build custom residential homes. Listen to the full episode to learn more about this super ingenuitive company and how they are disrupting the building industry. Episode Highlights: Garrett Moore's frustration with the contracting industry & what was happening on the macro level that led to the start of Agorus The current state of decline for skilled workers and where we will be by the end of the decade The true size and scale of the housing crisis in North America the demand for construction and trades its creating How Agorus designs and manufactures custom homes using software and robotics - and then is able to erect to lockup in 5 days or less What smart contractors should do right now to stay ahead over the next decade What serving in the Navy SEALS taught Garrett about team building in construction and how to pinpoint entrepreneurs that show signs of success See omnystudio.com/listener for privacy information.

Sep 28, 202258 min

74. Build A Long Client Waitlist Using These 4 Sales Documents - Jamie Overley

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP74 Build A Long Client Waitlist Using These 4 Sales Documents: https://trybta.com/PCDLEP74 When selling to your prospects and customers, do you ever get tired of answering the same exact questions over and over again? Are you ever bored by the sound of your own voice, endlessly running through the same talking points, addressing the same concerns, constantly explaining the same process sometime multiple times a day? What if you could replicate yourself for those conversations? You’d both save yourself some time AND you could talk to all the potential clients you’re struggling to get to right now. Well, guess what. You can. Kind of. We live in an age where you can create a piece of sales collateral and it will continue to sell long after you’ve created it. Yet, there’s a lot of testing that goes into WHAT to create. In this episode, Jamie Overley of Boulder Land Design shares the 4 pieces of sales collateral that she has found are the most effective in getting the sale, and then driving reviews and referrals after the project is complete. Oh, and she has been booked out over a year for the last 3 years PLUS continued to raise her prices, so something is working. Learn how this former marketing exec is sailing past the competition with her easy to replicate 4 part process. Episode Highlights: What consumer habits have evolved into and how to play to the change in behaviour in 2022 How to make sure that the customer gets the right sales message every time no matter who they talked to The red flags that tell you you are doing a poor job communicating your brand 4 examples of easy sales collateral that you can create and the details that go into each piece Why you should build a 'post project' package and what goes into it to drive referrals and reviews Tips for managing a huge backlog of inquires when your sales collateral works too well See omnystudio.com/listener for privacy information.

Sep 21, 202250 min

73. Is Better Financial Tracking The Secret To Scaling? Case Study - Cooper and Janelle Leary

To apply for a Breakthrough Academy Business Assessment click here: https://trybta.com/PCEP73 If you’ve ever felt like your profit should be increasing with your revenue, you’re not alone. If revenue goes up…profit goes up. Right? It’s simple math. It should work like that. You think if you just work a little harder, push a little more…POOF… you’ll magically crest revenue hill. Economies of scale will kick in and all of the sudden you’ll have the kind profit you’ve always wanted. But it doesn’t work like that. If your revenues have been growing, but your profits aren’t matching the same growth rates (or exceeding), then you, my friend, have a very simple problem. One that is pretty easy to fix if you know what to look for. Listen to what this husband and wife team did when they found they had the same problem in their $4M landscaping company and how they fully controlled profits from that point out: The reason why profits didn't change even though revenue was seriously increasing 1 file that CLS implemented which made the biggest difference in their business growth and profit margins. The mental struggle with being a contractor vs working in a white collar industry and how to shift your mindset How to install a strong leadership team to manage multiple locations PLUS the roles you need to hire and in what priority order What advice would Cooper and Janelle have given themselves back when they started What it's like to find balance between 60 staff, 3 kids and themselves See omnystudio.com/listener for privacy information.

Sep 14, 202246 min