AI turns collections into a loyalty opportunity
Collecting Thoughts · C&R Software
January 23, 202616m 3s
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Show Notes
The rise of fintechs and digital banks is heightening the competition for legacy players. This episode explores how AI native collections offer the opportunity to turn collections into an opportunity to build customer loyalty. Personalized, human focused support at scale makes a meaningful difference to customers in times of distress. AI makes this possible.