Episode 109
Under Pressure, OXXO Rethinks the Convenience Store
Cold Call · HBR Presents / Brian Kenny
December 17, 201930m 58s
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Show Notes
Mexican convenience store chain OXXO dominated its market — until its chief rival doubled in size almost overnight. Harvard Business School professor Tatiana Sandino discusses how CEO Eduardo Padilla responded by creating an agile organization based on a team culture and strong management systems in her case, “OXXO’s Turf War Against Extra.”