EP026 - Catalysts
A catalyst is the trigger that begins work. It's a simple concept, but it pays to be mindful about all the catalysts you can encounter, and how to mature the catalyst part of every process. In this episode we discuss: - Catalyst maturing from manual en
CJ & The Duke · Robert "The Duke" Fedoruk & Cory "CJ" Wesley
Audio is streamed directly from the publisher (media.transistor.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
A catalyst is the trigger that begins work. It's a simple concept, but it pays to be mindful about all the catalysts you can encounter, and how to mature the catalyst part of every process. In this episode we discuss:
- Catalyst maturing from manual entry, simplified manual entry, automatic detection, and elimination of need.
- Customer & Non-Customer manual entry
- HR events
- Detectable known errors
- Integrations
- Workflows
Our sponsor, DotWalk.io is the creator of Bootstrap, which reduces months of ATF setup in ServiceNow to the press of a button. Bootstrap was developed by long time ServiceNow employees to automate the population of ATF, rather than replace ATF feature.
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media