S3 EP 5: Talking Customer Experience with Thimaya Subaiya
In this episode, AB sits down for an engaging dis…
Cisco Podcast Network · Cisco
October 14, 202220m 9s
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Show Notes
In this episode, AB sits down for an engaging discussion with Thimaya Subaiya, Cisco’s SVP, Chief Customer Experience Officer, who shares the hallmarks of a great customer experience and why he believes that consistency is key in every customer interface. Subaiya also discusses what’s top of mind as he looks to the future of CX; the importance of allyship to his team's success; and why building furniture helps him relax and connect with his daughters.