Tech company fined $60k for selling to woman with dementia
A company has been fined $60,000 after it repeatedly sold electronics, including Bluetooth speakers and a tablet to an elderly woman even though they knew she was suffering from dementia and could not use the goods. The company, Tech Vault Enterprizes trading as House Smile, is said to have put unfair pressure on the woman and used methods to upsell to her. Commerce Commission Deputy Chair Anne Callinan spoke to Lisa Owen.
Checkpoint · RNZ
February 18, 20265m 44s
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Show Notes
A company has been fined $60,000 after it repeatedly sold electronics, including Bluetooth speakers and a tablet to an elderly woman even though they knew she was suffering from dementia and could not use the goods. The company, Tech Vault Enterprizes trading as House Smile, is said to have put unfair pressure on the woman and used methods to upsell to her. Commerce Commission Deputy Chair Anne Callinan spoke to Lisa Owen.