Chatter that Matters

How many of the world's creative thinkers - our songwriters, poets, comedians, and artists began life escaping from the reality of their life? One that I know is my guest this week. Aaron Starkman is one of the top 100 Creative Minds in Advertising, and the Chief Creative Officer of Rethink, a Canadian Agency that is recognized as the best in the world. Aaron shares his journey from a challenging childhood to rising to the top while offering insights into the creative process and why processing it matters to one's life and livelihood. Highlights of This Episode: Uncovering the Creative Process: Explore the unique strategies that have propelled Rethink to the top of the advertising world. From Trauma to Triumph: Learn how Aaron's early experiences shaped his resilience and fostered his creativity. Mental Health and Personal Growth: Aaron's candid story about overcoming anxiety and what he had to do to find peace and clarity. The Power of Insights: Discover the importance of seeing what others might overlook. Setting the Conditions for Success: Understand how a process-driven approach leads to remarkable outcomes.

One of my favourite quotes is by Steve Jobs, who once said, "We're here to put a dent in the universe." I celebrate those who choose to do so, who overcome circumstances to chase their dreams and change their world and ours for the better. I'm thrilled to introduce my guest for today's episode: Jon Cornish. Jon Cornish is a dynamic and multifaceted individual. As a former College and CFL star, he established himself as one of the most outstanding athletes in Canadian football history. Beyond his athletic prowess, Jon is deeply committed to community engagement and social impact. He and his wife co-founded the Calgary Black Chambers, an organization dedicated to supporting and empowering Black youth through mentorship, networking, and scholarship opportunities. As a financial advisor with RBC Dominion Securities, Jon helps his clients navigate the complexities of life and money matters. His mantra is 'Let's achieve your dreams, together'. There are many insights for you to take away on your day today. Highlights 1. [00:00:03] The Power of Impact - I open the show reflecting on how words, particularly "impact," shape" our world and introduce Jon Cornish as a prime example of a person whose life embodies this concept. 2. [00:01:17] Jon recounts his illustrious career in the CFL, emphasizing resilience and his impact on the field and within his team. 3. [00:02:05] Leadership as Chancellor: Jon discusses his role as the youngest Chancellor at the University of Calgary, focusing on how he leverages his position to create meaningful change in the academic community. 4. [00:03:02] Founding Calgary Black Chambers: Jon shares the vision and mission behind the Calgary Black Chambers, an organization he founded to support and mentor Black students and professionals. 5. [00:06:13] Early Life Influences: This section provides insights into Jon's childhood and his mother's role in inspiring Jon to do more and be more. 6. [00:09:27] Identity and Intersectionality: Jon discusses his experiences with identity and race and how these challenges shaped his character and mission to positively impact others. 7. [00:17:00] Financial Advisory Role: Jon talks about his work as a financial advisor, transitioning from sports. He focuses on helping clients align their finances with their dreams and aspirations, ensuring their financial plans have a lasting impact. 8. [00:22:13] Community Engagement: Jon's work, including his efforts at Alberta's Children's Hospital and Habitat for Humanity, highlights his commitment to giving back and impacting beyond his professional life. 9. [00:27:10] Mentorship and Empowerment: Stories of how Jon mentors young individuals, helping them achieve their goals and impact the world. 10. [00:34:55] Future Aspirations: Jon reflects on his goals and plans to continue making a significant impact through his various roles and initiatives. And, of course, my three takeaways.

Dr. Brian Goldman is a veteran ER physician and an award-winning medical reporter for CBC Television's The Health Show and The National. He's known across Canada as CBC Radio One's "House Doctor." Brian has a proven knack for making sense of medical baffelgab. He has two top-rated shows, White Coat Black Art and The Dose. On Chatter that Matters, Dr. Goldman shares his journey from a young medical resident to seasoned physician, and how, including the loss of his sister to dementia, he learned that medicine is as much about human connection as it is about clinical expertise. He also offers his thoughts on what need to happen to care for our health care. Leanne Kaufman then joins the show to discuss the exciting work RBC Wealth Management is doing to support healthy ageing.

'Heaven is the Feeling One Leaves on Earth.' Abandoned at Birth. Join me this week on Chatter that Matters for the heart-wrenching and uplifting story of Janet Sherlund, author of Abandoned at Birth: Searching for the Arms That Once Held Me. Janet discusses the profound effects of adoption on her identity and self-esteem, sharing her lifelong quest to reconnect with her birth parents and uncover who she is. I cried when Janet discovered her adoption details, celebrated her life-changing reunion with her birth father and was sickened by the coldness of her birth mother. I also learned about the critical importance of understanding one's biological roots. As the episode unfolds, Janet's courage, resilience, and the complexities of love and family will move you. Ending on hope and positivity, this conversation celebrates the bonds that tie us together and the enduring power of understanding where we come from. This compelling episode will open your heart and touch your soul. 1. My opening 2. [00:01:23]: Janet describes the compulsion to reconnect with her birth mother. 3. [00:01:41]: Janet Sherlund discusses why she wrote her memoir. 4. [00:02:55]: Janet reads the prologue of her book, describing her drive to the adoption agency and her emotions. 5. [00:04:38]: Janet learns important facts from her adoption file. 6. [00:12:39]: Tony and Janet discuss her complicated relationship with her adoptive mother, Audrey. 7. [00:21:28]: Janet talks about the importance of biological roots and the strengths she discovered through her DNA. 8. [00:26:42]: The profound impact of meeting her birth father, Larry, and the unconditional love she experienced. 9. [00:31:07]: Janet explains her ongoing desire to connect with her birth mother and the rejection she felt when the meeting finally happened. [00:43:22]: Reflections on the lessons from Janet's story, her adoptive and birth parents, and the powerful message about love and identity. My three takeaways. To connect with Janet and to buy her book, Abandonedatbirthbook.com

To build excitement for the Paris Olympics episode, I sit down with the inspirational Avalon Wasteneys, a Canadian Olympic Gold Medallist and a powerhouse in the rowing world. Avalon shares her journey from being raised in a family of world-renowned athletes to what it took to be part of a team that won Olympic Gold. From her early days as a competitive cross-country skier to putting her oar into the water, Avalon's lane is powered by resilience, passion, and unwavering self-belief. Avalon shares how she navigated ADHD, anxiety, and severe health issues like mono and chronic bronchitis to chase her dream. My favourite quote from Avalon is: 'My 'why' isn't about being the best in the world but discovering what's possible and becoming the best version of myself.' You will also hear from another Canadian phenom, Sam Effah, a two-time Canadian 100m Champion – turned brand marketer at RBC. Sam discusses what RBC is doing with the RBC Training Ground to help Canadian athletes pursue their dreams. It's a fantastic episode to share with your entire family. To learn more about RBC Training Ground, click here: https://www.rbctrainingground.ca.

Emma Beehler - Her Beautiful Autistic Mind. In today's episode of Chatter that Matters, we challenge perceptions about neurodiversity. Society often views neurodiverse individuals through a lens of limitation versus exploration. We overlook the extraordinary contributions of neurodiverse minds to our world. From scientific breakthroughs to artistic masterpieces, many of our advancements have been through their unique lens onto our world. Joining me are Emma Beehler, a remarkable young woman who is exceptional in math and music and a world-renowned competitive cheerleader, and her parents, Brian and Natalie. Emma offers profound insights into how she views the world and how the world views her. Listening to Emma, you'll discover how we can all learn and grow from her insights, why she is a crusader for positive change, and why we value her beautiful autistic mind.

Canada. It's Time. On our country's birthday, I break my show format to discuss what we need to do as a nation to pursue our future. This future is not a distant dream but a reality we must actively shape, marked by purpose, passion, pursuit, and laddering to prosperity and peace. I begin the show with my take on Canada and why we need to create a magnetic culture to attract the best and the brightest to stay in Canada and come to Canada to shift from a passive, reactive and negative mindset to one brimming with ambition and destiny. Next, we hear from two outstanding Canadians who offer their unique perspectives: John Ruffolo, a leading figure as the founder of Maverick Private Equity and a catalyst for positive change in shaping Canada's new economy, and John Stackhouse, who heads RBC's Economics and Thought Leadership group, influencing the organization's work on economic, technological, and social issues. Each offers powerful and profound thoughts on creating the opportunities and standard of living that we need, want and deserve. This episode is a must-listen for anyone deeply invested in Canada and its future—and the future of all democracies. It is not only easy to listen to, but it also discusses, shares, and explores a wealth of topics. Happy Birthday, Canada. It's time to unwrap our future.

You will soon hear why I found Derek Blais an exceptional guest. He has the spirit of youth but with the presence and insights of an elder. Derek's journey embodies the spirit of Chatter that Matters by sharing how he overcame circumstances to chase his dreams but change his world and ours for the better. Derek speaks candidly about his struggles and triumphs, including the pivotal moment of embracing his Indigenous identity and the profound impact of a life-threatening and then-changing motorcycle accident. I begin the interview by sharing Derek's mantra - "Be yourself. Everyone else is taken," setting the tone for exploring authenticity, truth and reconciliation. Derek's mother is a victim of the sixties scoop, where Indigenous babies and children were taken from their parents and communities and placed in primarily white and middle-class homes. Derek's Father is Canadian, and Derek draws upon the tales of his two peoples to help shape who he is, why he matters and how through storytelling he can bring about positive change. Derek's international award-winning and groundbreaking project, Missing Matoaka, challenges the romanticized Disney portrayal of Pocahontas by telling the true story, a tale of tragedy and heartbreak, while also calling for justice in the National Inquiry into Missing and Murdered Indigenous Women and Girls. Today, at LifeLong Crush a boutique advertising agency, Derek is a creative leader who works with his team to tackle many societal and brand issues. It is a fantastic tale of two peoples, with many lessons to be discovered and learned, all wrapped within his brilliant creative mind. To learn more about LIFELONG CRUSH - https://www.lifelongcrush.com

How do I follow up on last week's interview with Malcolm Gladwell? Joining me today is best-selling author and world-renowned speaker Joe Roberts. Joe shares his moving and incredible journey from homelessness and addiction to becoming an entrepreneur, CEO, and, today, an influential advocate for youth. Joe lives to inspire change and offers actionable steps for overcoming challenges, fostering resilience, and reclaiming dreams. Andrea Barrack from RBC returns to the show to discuss their Purpose Framework and why investing $2 billion across three key pillars matters to you, to me, and to RBC.

Malcolm Gladwell is an outlier in his own right, as a journalist, author and public speaker. His unique perspective and engaging writing style have made him a prominent sociology and popular culture voice. He has five New York Times bestsellers — The Tipping Point, Blink, Outliers, What the Dog Saw, and David and Goliath. In addition to his best-selling books, Malcolm co-founded Pushkin Industries and hosted the hit podcast Revisionist History. Malcolm shares his journey and offers many insights and lessons on what it takes to stand for and stand out in today's world. I then bring back an interview with Alan Depencier, CMO from RBC, which is even more relevant today. Malcolm Gladwell is part of a series titled Legends Journey: Lessons in Leadership, which I am co-producing with the Toronto Chapter of the American Marketing Association. We celebrate the journeys of those who have been inducted into Canada's Marketing Hall of Legends. In my CTM library or the AMA's YouTube Channel, you can find our interviews with Joe Mimran, Angus Reid, Jeanne Beker, Miles Nadal, Arlene Dickinson, and Frank Palmer.

This week's episode features Nick Taylor, who captivated the golf world and all of Canada with his thrilling 72-foot playoff eagle putt, making him the first Canadian in 69 years to win the RBC Canadian Open. Nick takes us on a journey from his childhood dreams of being a professional golfer to being ranked the top amateur in the world. Nick then shares his experiences on the PGA Tour before reflecting on the exhilarating moments of that day when it all came together. Mark Zecchino, from the PGA Tour Golf and one of the world's great golf commentators, shares his firsthand experience of witnessing Nick's incredible performance. We include Mark's call on Nick's historic putt, which was heard around the world. Mark Soder, RBC's Director of Brand Marketing, illuminates golf's profound role in Canadian culture and economy and then talks about RBC Community Jr. Golf, an initiative led by RBC in partnership with Golf Canada that is building greater diversity and equity in golf by providing affordable access for youth from equity-deserving communities across Canada. 0:01 Tony Chapman and Nick Taylor. 4:04 Nick Taylor - My Journey 10:36 Nick Taylor - It Takes a Team 15:50 Nick Taylor - Mind Over Matter 22:18 RBC 2023 Canadian Open - History is Made 30:12 - Mark Zecchino talks about RBC, Golf Canada, Nick Taylor's Day 38:45 - Nick Taylor why he was ready to make destiny a matter of choice 52:21 - Nick Taylor describing Day Four and Playoff - Iconic 72-Foot Eagle Playoff Putt 56:00 - Tony's Three Key Takeaways 58:00 - Mark Soder - Talking about Golf, It's Importance and RBC Community Jr. Golf

This is a true-life Ted Lasso story, taped in front of a live audience at the Canadian Federation of Independent Grocers Conference. I love every word of what Jay DeMerit has to say about life, sports, ego, and leadership. Jay's journey extends beyond athletic supremacy to becoming a role model for youth, an entrepreneur, and a sought-after keynote speaker. Jay DeMerit shares his journey from being overlooked in the MLS Draft to making his way to England and then playing his way to Premier League stardom. Jay also earned a place on America's World Cup Team, playing every minute in the South African World Cup and becoming the Vancouver Whitecaps' Captain. Jay emphasized the significance of perseverance and self-actualization. Discover how DeMerit's unique approach to leadership and focus on holistic development helped shape his career and inspire future generations. Gain insights into the pressures of youth sports and the importance of dreaming big while taking small steps. I close the show talking to Sam Effah, one of the fastest Canadian Sprinters ever, and who today is one of the stewards of RBC's Training Ground, on what it takes to dream and do. To learn about Jay DeMerit's entrepreneurial venture: RiseXShine https://www.risexshine.com To book Jay as a speaker: https://speakerscanada.com To learn more about RBC Training Ground: https://www.rbctrainingground.ca

Frank Palmer is a character of immense character. Frank is a true icon, creative genius, thought leader, visionary and entrepreneur. Frank is being featured as part of The Legends Journey, Lessons in Leadership series. A collaboration between Chatter that Matters and the American Marketing Association's Toronto Chapter. In this series, we interview inductees from Canada's Marketing Hall of Legends. To date, I have chatted with Arlene Dickinson, Joe Mimran, Angus Reid, Miles Nadal, Jeanne Beker and, coming soon, Malcolm Gladwell. In this episode, Frank Palmer shares invaluable insights from his 50-year career. From practical jokes to profound business and brand strategies, Frank's stories encapsulate the essence of a life rich with creativity, daring and extraordinary entrepreneurial prowess. Frank talks about personal integrity in business, the art of maintaining top talent, and the evolution of advertising in the face of emerging technologies like AI. Wherever you are in your career, this episode is a treasure trove of wisdom and frankness on surviving and thriving in our fast-paced world. 00:00 - Introduction to Frank Palmer 05:20 - Lessons from business and maintaining integrity 15:45 - Strategies for retaining top talent 25:30 - The role of humour: Pranks and workplace culture 35:10 - Overcoming industry challenges and client relationships 45:50 - The impact of COVID-19 on the advertising world 55:15 - Frank Palmer's views on AI in creativity 1:05:00 - Reflections on mentorship and the future of advertising 1:15:00 - Closing thoughts and Frank's offer to chat again

Sometimes, the most gripping tales are not those of fiction. They're not from a bookshelf or a TV screen. They're real-life stories that unfold around us. Stories that remind us of the power of the human spirit. Today on Chatter That Matters, we share the indomitable spirit of Stacey Curtis, who survived a plane crash, cancer that roared through her body and where she was given only a few years to live. I wish I could bottle Stacey's outlook on life and her positivity. Here are two quotes from the show. The first was about the plane crash and what it was like to be one of the survivors, alongside her partner Marissa and her dog Emma. "In that moment, everything changed, yet we found the strength we never knew we had," The second quote after discussing losing her brother and dealing with horrific cancer. "Despite everything, I've found reasons to laugh and live fully every single day," To add important context to why some refuse to surrender, I invited Amy Deacon, the founder and CEO of Toronto Wellness Counselling, to return to the show. I also ask her about those who have near death experiences, change their approach, even appreciation for life.

Did you ever dream of building something with your best friend? Discover the inspiring story of April Brown and Sarah Sklash, who quit their jobs and purchased a roadside motel in Prince Edward County. With hard work, dedication, and little experience, they transformed the dingy motel into a beautiful space reflecting life's sunshine and simple pleasures. Their entrepreneurial adventures caught the attention of Netflix, which produced Motel Makeover, a show about their next motel venture in Sauble Beach. Today, The June Motel boasts three locations, including their latest project, the June in Beaver Valley, a cosy 8 room outpost, nestled in nature. This story is about following your heart and taking risks, believing in yourself and your vision, and on your terms. Join us as we learn how "The June" came to be, the inspiration behind its iconic pink doors, and why chasing dreams matters. I am thrilled to introduce a new sponsor for Chatter that Matters. Mark Rolnick, EVP, Head of GreenShield Administration, then joins the show to talk about why small businesses matter and why they have launched GreenShield for Small Business to help small business owners promote employee well-being. A flexible benefit solution makes it easier to attract top talent so that small business owners spend more time doing what they do best - building a healthy business. To book a stay at the June Motel. https://thejunemotel.com To find out more about GreenShield for Small Business. Greenshield.ca/chatterthatmatters

Today, I welcome Jeanne Beker, a global icon and an inductee into the Marketing Hall of Legends. Jeanne is also a dear friend and a trailblazer who has found success as a world-renowned fashion journalist, entrepreneur, author, keynote speaker, and, above all, a wonderful mom. At age 72, Jeanne continues to fashion her destiny with passion, creativity and talent. In this candid 'chat to me about anything' session, Jeanne shares many beautiful stories, life lessons we can all benefit from, and how, instead of burying the news she had breast cancer, she used her platform to raise awareness and to help raise much-needed funds to tackle the disease. Here is to the one and only Jeanne Beker. To pre-order Jeanne's new book, Heart on My Sleeve. https://www.jeannebeker.com The Leader's Journey: Lessons in Leadership is a collaboration between Chatter that Matters and the American Marketing Association Toronto Chapter. I interviewed legends who had been inducted into the Marketing Hall of Legends. A big shout out to Miles Nadal for making all this possible. To find out more about the Marketing Hall of Legends, https://ama-toronto.com/awards/legends-journey/

This will define our country in the future: dreamers and doers who are taking on our most significant problems and then exporting their ideas and technology around the world. For my Earths Day Show, I chatted with Phil De Luna. At age 32, he is among the most brilliant people I have ever interviewed. Phil has a great personality, radiates passion, and has a powerful connection to the human race. Phil makes me feel optimistic about science's role in battling climate change. I know you will enjoy his story, which also reflects the tapestry of Canada. A family of newcomers who came to Canada to improve their circumstances and a son who honours their sacrifice by making a positive dent in one of humanity's biggest problems. Phil offers his five-step plan for saving our planet. He also discusses the carbon tax and offers ideas for better serving our planet and the Canadian economy. I also included an interview with John Stackhouse, SVP of RBC. John is a nationally bestselling author and one of Canada's leading voices on innovation and economic disruption. He talks about the RBC Climate Action Institute. To learn more about Phil De Luna's company, Deep Sky: https://www.deepskyclimate.com To learn more about the RBC Climate Action Institute: https://www.rbc.com/climate-action-institute/index.html

'I'm not making records; I'm making history. Today, my man Tony and I made history with this interview." Maestro Fresh Wes. Maestro Fresh We is credited as the "Godfather of Canadian Hip Hop, " his debut album, Symphony in Effect, was a certified platinum album. In 2023, Maestro Fresh Wes became the first hip-hop artist inducted into the Canadian Music Hall of Fame. His song Let Your Backbone Slide" is the first rap song inducted into the Canadian Songwriters' Hall of Fame. What did Drake have to say about Maestro Fresh Wes and his influence on him and Canadian music? What advice did Chuck D of Public Enemy offer? You'll have to listen to find out. 'Fresh' is part of Wes Williams' stage name, and Fresh is how I would describe his perspective and attitude. This story has so many beats. You will take away so much from how Wes approaches life and career. I consider this essential listening for young people as they must diversify and stay relevant throughout their careers. Stay tuned to the show's end when Mark Beckles, the Vice President of Social Impact and Innovation, returns to Chatter that Matters to discuss First Up by RBC X Music and RBC Future Launch. This is a testament to the role organizations can play in helping Canadian youth find and pursue their path in life. To connect with Maestro Fresh Wes: http://maestrofreshwes.net First Up with RBCX Music: https://www.rbc.com/dms/enterprise/music/first-up.html RBC Future Launch: https://www.rbc.com/en/future-launch/

On my watch, we went from slides to video, from film to digital, a handful of channels to thousands, tens of millions of websites, analog to wireless, and a stolen milk carton container for our albums to three million songs in my pocket.The most critical change was that humans went from being captive consumers of content to nomadic, with an appetite to create, validate, and yield power. And tomorrow, on my watch - AI. I am working with three different programs and am mesmerized by how they can expand my creative capacity. These three lessons guided me through so much change, and each time made me a better marketer, successful at winning business, gave me the confidence to take risks as an entrepreneur, and, I hope, a better leader and person. These lessons are universal and easy to learn and apply. They will allow you to harness AI to your advantage versus being crushed in the coming wake. If you have six minutes, you can hear them here. If you like them, share them with others. They will make us a better human race by focusing on what matters most to the people who matter most to you. Pura Vida

"I moved 17 times in my first 18 years, faced abuse and adversity, but it fueled my drive to prove others wrong and achieve success against all odds." Shane Howard is an extraordinary storyteller who shares his inspirational and transformative journey, overcoming a tumultuous upbringing to becoming a mentor and global connector. Shane is a testament to the resilience and drive that can emerge from the "School of Hard Knocks." Shane's insights offer hope and inspiration to those grappling with their place in this world, or choosing not to toe societies perceived perfect line. To find out more about RBC's Future Launch: https://www.rbc.com/en/future-launch/

Healing is Believing. I have been sharing inspiring human journeys for four years, but none like Tracy L Clark. For most of her life, Tracy has dealt with trauma. Debilitating illnesses, several near-death experiences, being kidnapped at gunpoint, an abusive relationship and then being a single mom caring for her children when illness once again threatened her life. Listen to the first few minutes of the episode; it is riveting. Tracy reads from her book, God, Where Are You, It's Me. After hearing what she has to say about the life she had to endure, you will understand the title. What flows from there is a stream of positivity and possibility that will light up your day, even your path in life. Like a phoenix rising from its ashes, Tracy transformed her life, fighting against medical diagnoses and insurance companies refusing treatment. Tracy chose not to heal but to survive and thrive. This choice shaped Tracy's character today—resilient, strong, and fiercely determined. From her trauma came transformation, transcendence, and, with every heartbeat, an opportunity for her to reclaim her health and her rebirth as an entrepreneur and now a healer. Tracy has been featured on ABC, FOX, NBC, and CBS. Her work is so profound and efficacious that the International Association of Top Professionals (IAOTP) crowned her the Top Energy Healer of the Year in 2024. Shelagh McGrogan, the Director of Content for RBC, first offers her thoughts on Tracy's journey and then answers my question about the difference between branding a person, versus a product or service. To connect with Tracy: https://www.tracylclark.com/

I occasionally break the format and post a Chatter That Matters podcast on a Monday about something important to all of us. The goal is to challenge the status quo with innovative ideas to improve our lives and livelihoods. In today's episode, I want to discuss the growing unaffordability crisis and the problems that manifest when individuals and many others do not have enough. They cannot afford necessities—food, shelter, and transportation. If this continues, it will undermine much of what we know and value in society. Our elected officials must prioritize affordability, but there are vastly opposing views on how to do so. In this four-minute podcast, I'll share my thoughts on the issue, ask you four essential questions to consider, and then offer my recommendation. If you agree, could you share so that our whispers can become a roar?

Are you ready to work smarter and shorter? Newcomers Grace Tallon and Joe O'Connor, co-founders of Work Time Reduction, join Tony Chapman to discuss the transformative idea of a four-day workweek and their beliefs about why it is good for individuals, families, corporations, and society. We also learn more about Joe and Grace's back story, which takes us back to Ireland and how each became an advocate for positive change. Tony closes the show by sharing his thoughts on why and how Immigration matters. To connect with Joe and Grace at Work Time Reduction: https://worktimereduction.com To learn more about the New Comer Advantage: https://www.rbcroyalbank.com/dms/enterprise/newcomers/offers.html Join the WORK TIME REDUCTION team live in TORONTO on March 21st to learn from shorter work week leaders and pioneers about the journey to working less, performing better and living more. Chatter That Matters listeners please use this exclusive complimentary ticket code: SHORTER https://www.eventbrite.com/e/work-time-reduction-live-in-toronto-work-less-and-get-more-done-tickets-814529388327 Women 4 Work Time Reduction supports women in navigating the journey to shorter work weeks and championing reduced work time without compromising their professional and personal goals. Join our free information webinar on March 27th to learn about our mission and how you can get involved. Register here: https://www.eventbrite.com/e/women-4-work-time-reduction-launch-tickets-836523232507?aff=oddtdtcreator

I am hosting a series titled The Legends Journey, featuring interviews with individuals inducted into Canada's Marketing Hall of Legends. In this episode, I chat with Miles Nadal. I have known Miles for over twenty years, and he has always dared to dream and do so with extraordinary entrepreneurial capability, charisma, and conviction. Miles's journey began with a camera at summer camp, and from there, he built several extraordinary businesses with no signs of slowing down. What I admire most about Miles extends beyond his entrepreneurial prowess to his curiosity and kindness. Miles Nada's journey is an incredible 'rags to riches' story marked by many words of inspiration and wisdom. To connect with The American Marketing Association - Toronto Chapter: https://ama-toronto.com

My International Women's Day Special begins with honouring my Mother before introducing my guest, Alana Stott. I ask Alana to read the opening pages from her gripping memoir, She Who Dares. Her book begins when she answers the phone. Her husband, Dean Stott, a former Special Operations soldier, is on the other line, somewhere in the Middle East, in the middle of a civil war. "The gunfire was getting louder and louder. I heard the phone drop to the ground as loud bangs pierced my ears. The sound penetrated my ears so much that I had to pull it away to stop my eardrums from exploding. These bangs were coming directly beside the phone. Is he being fired upon, or is Dean the one firing? Another loud bang came as I sat on the kitchen floor, this time much closer to me. The kitchen door flew open, and my 3-year-old said, " Mommy, I'm hungry." One moment in the life of an extraordinary woman who makes it count. Alana overcame a tragic childhood to become an acclaimed entrepreneur, speaker, fundraiser, philanthropist, and author. King Charles awarded Alana an MBE, a Member of the Most Excellent Order, for her work preventing human trafficking and slavery. I close my International Women's Day show with an interview I did last year with Andrea C Barrack. I admire her journey and all she is doing to create a better world. A standing ovation to every woman on this planet and to my Mom in Heaven. Pura Vida To reach Alana Stott: https://alanastott.com/ To learn more about RBC's purpose framework: https://www.rbc.com/newsroom/article/?title=rbc-mobilizes-to-help-address-three-of-societys-biggest-challenges

Many guests have joined me to openly talk about their battles with their mental health, but not quite like my guest this week, Nancy Xia. Nancy brings us to the raw realities of her journey – from battling childhood anxiety to grappling with clinical depression, culminating, at age eighteen, in her leap from her eighth-floor balcony as her father watched helpless and in shock. Miraculously, Nancy survives but breaks her spine and loses the use of her legs. The power comes from her descriptions of how she feels, experiences the world, what she thinks of herself, and her friends and family. I now understand how dark the world can get and why suicide becomes the light at the end of the tunnel. Nancy defied fate and in doing so a new path was lit. She listened to her healthcare experts, and found herself on a transformative healing path. Twenty years after her suicide attempt Nancy is happy, describes her life as joyful, her religion is her compass and all have led her to what she believes is her true purpose. To help those who suffer, and those who suffer along side them. This emotional and heartwarming episode is a testament to the journey from darkness to light and a heartfelt tribute to our unsung healthcare heroes. And then stay for Amy Deacon, the CEO of Toronto Wellness. I am sure there are people in your life who struggle with their mental wellbeing, Amy gives her reasons why, and why our younger generation is most at risk.

The first time B K Sethi came into my life was in 2023. B K wrote to me and said he loved listening to me on the radio and my podcasts. He then asked if we could have coffee. I had no idea I was meeting with one of our country's great entrepreneurs. I took this picture, and you can see and feel it in his face and smile; B K is a beautiful soul. B K joins me this week to share his inspiring story. From the streets of 1940s India, where, at age four, he sold lemons to help his family survive, to the ever-growing metropolis of Toronto, this is the sweeping story of B K Sethi's rise to success as Canada's international foods magnate. The stories B K shares are priceless, the people he rubs shoulders with are the who's who of the grocery industry, and the lessons he imparts are worthy. Discuss them at the family table, with teachers in high schools, and in the many corridors of academia and business. Immigration is in the news, so I closed the show with Amit Brahme, Head, Newcomer & Cultural Client segment at RBC, to provide context. We talk about the crucial role immigrants like B K play in helping us create a new economy and build a better country if we give them a newcomer advantage. To buy B K's book, Meet BK in the Ethnic Aisle: https://www.amazon.com/Meet-BK-Ethnic-Food-Aisle/dp/1738978214 To learn more about RBC's Newcomer Advantage program. EN: http://www.rbc.com/newcomeradvantage FR: http://www.rbc.com/privilegeplus

Woman in Philanthropy. It's Nonprofit Appreciation Week, and I wanted to honour WoodGreen Community Services. WoodGreen ensures that the UNMET needs of thousands of Canadians are MET every year. In this special edition of Chatter That Matters, taped live at the Toronto Hun Club, I chatted with three remarkable women who are Philanthropy Trailblazers. I learned that Charity focuses on eliminating suffering. In contrast, Philanthropy focuses on eliminating the problem. I also learned that the world of Philanthropy is changing. There's more emphasis on causes like gender equality and sustainable development than before. A more diverse, representative range of voices is influencing decision-making. Women are among the key drivers. Shraddha Kothari Walker talks about why Philanthropy isn't just about giving back. It's about connecting and building a community that uplifts everyone – a cycle of kindness that must be passed on to the next generation. Beth Wilson, FCPA, FCA, ICD.D shatters the glass ceilings in Philanthropy by recognizing women's strength in driving impactful and bold change in our communities. Leah den Bok shares authentic stories of those who experience homelessness to dismantle the stereotypes and ignite a collective responsibility to act. It is also a fantastic show to share and discuss with our younger generation.

Every second Monday, I break the format by bringing out Chatters - a snackable podcast that is under five minutes in length. I share my insight on the status quo and ideas to bring about positive and substantive change. In this episode, I share a story at the grocery store that led me to my insight - smartphones and technology are making us less financially literate. I have no empirical evidence, but many people are losing their ability to do even simple math. With a math deficiency, how can someone make critical financial decisions? How can you decipher if that 'too good to be true' offer is a good deal or one that manifests into long-term pain? How can you be an informed voter and understand the implications of what is being promised. Let me know what you think of these Chatters and other topics we should explore to improve the status quo. FYI: If you are interested, here are four links to sites offering free value-added content on improving your financial well-being. RBC My Money Matters -700 hundred articles, easy to navigate, and will take you from debt relief to investing and every step in between: https://www.rbcroyalbank.com/en-ca/my-money-matters/ RBC Mydoh - I love this app, my brother-in-law swears by it. It is a fantastic way for parents to teach their kids and teens about money, including how work for their allowance. https://www.mydoh.ca McGill Personal Finance Essentials is a free, online personal finance course offered in English and French, four times per year. Taught by professors from McGill University's Desautels Faculty of Management, the course is open to everyone! https://www.mcgill.ca/desautels/programs/mcgill-personal-finance-essentials And someone I have a ton of respect for is Kim Moody. He has a newsletter that I read every week. https://kimgcmoody.com/kim-g-c-moodys-musings-1-1-1-newsletter-for-august-23-2023/

Dr. Jean Marmoreo shares excerpts from her book The Last Doctor. Lessons in Living from the Front Lines of Medical Assistance in Dying Dr. Jean Marmoreo believes the best care a health professional can provide is to honour a patient's life and to end it on the patient's terms. For 45 years Dr. Jean Marmoreo was a family physician practising in downtown Toronto, and in 2016 became one of Canada's first practitioners of MAiD, to provide Medical Assistance in Dying. Dr. Marmoreo shares powerful patient stories and her journey into caregiving and end-of-life decision-making. Leanne Kaufman, the President and CEO of RBC Royal Trust, returns to the show, and we have an important discussion on end-of-life financial matters.

Today's episode of Chatter That Matters is a live taping, which I have always loved because we can feed off the audience's energy. My guest is Cam Inglis, the founder of Marble Slab Creamery Canada. Cam is an inspiring entrepreneur who shares his journey from dreaming of playing in the NHL to real estate before choosing the path of an entrepreneur. During the show, we'll cover the daily challenges of running a franchise business and the reality that everything you know turns upside down when a pandemic closes your doors or one of Canada's biggest restaurant chains overnight becomes a significant competitor. We also learn why communication and transparency matter, especially during tough times. To provide more context, we'll have two additional guests. The first is Amarjot Bhatthal, an incredible entrepreneur who owns five Marble Slab franchises with her mother. I look forward to sharing their whole story on the show one day. Our second guest is Graeme Green, Director of Franchise Markets at RBC, who will discuss the attributes of an exceptional franchisor and a great franchisee. A great episode and a treasure trove of valuable insights and lessons await.

In my second 'snackable chatter' I look at how we can rewire Elections from Negative to Positive," I delve into the tumultuous landscape of modern elections, which often feel like a relentless hailstorm of negativity, eroding the fabric of our society and trust in democracy. In three minutes, I present a refreshingly simple yet actionable concept aimed at rewiring elections to prioritize positivity and shift the focus towards substantive policy discussions. Thanks for listening, subscribing and sharing. It means the world to me.

I was so profoundly moved by Adam Robarts and his book 'Nineteen' that I had to have him on Chatter that Matters. Anyone who has had to deal with the loss of someone you love will also be moved and have their heart lifted as Adam shares his deeply personal and poignant love, loss, and spiritual journey. Adam is a world-renowned architect, and his wife is an equally accomplished interior designer. They lived and raised their four children in China. In December 2018, during a family vacation in Canada, Adam was asked what he would choose to be if he were not an architect. He replied without hesitation, "A hospice nurse." Five years earlier, he had a profound experience accompanying his father through the final weeks of life before he died of cancer in Uganda. Adam could not have imagined then that nine months later, he would begin to accompany his nineteen-year-old son, Haydn, through a battle with a rare brain cancer. Haydn graduated from this physical world in May 2020, at age 19, one week before his twentieth birthday. Adam's first book, Nineteen, shares the beautiful and poignant lessons learned on his family's journey with Haydn. This interview radiates universal lessons, insights from religion and science, and important perspectives. Haydn was a remarkable young man whose dignified response to his suffering provided essential wisdom and hopeful possibilities for anyone dealing with matters of life and death. Leanne Kaufman, CEO of RBC Royal Trust, returns to the show to provide meaningful context. To purchase Adam's Book: https://www.amazon.com/Nineteen-Insights-Learned-19-year-old-Cancer/dp/168245200X To learn more about Royal Trust - https://www.rbcwealthmanagement.com/en-ca/royal-trust

''You have dreams and goals, even a direction, but you must be active for the universe and magic to happen. It must find you, but it won't if you hide in the corner. You must be out there for your desired reality to unfold.' Jesse Jones I love taping Chatter that Matters in front of an audience. In this episode, we are live at Sheridan College and its stunning Hazel McCallion Campus, with students, faculty members, alums, and industry professionals in attendance and DJ Andre dropping the beats. My guest is Jesse Jones. Jesse is a change maker, creator, communicator, media personality and connector of worlds, brands and humanity. Jesse and I explore how individuals can overcome personal challenges and today's realities to chase their dreams and change their world, and even ours, for the better. Jesse is electric and offers several actionable ideas to foster positive transformations in your personal and professional life. Jones highlights the importance of choice, passion, and pursuit. He stresses the need for introspection, increased self-analysis, and self-care in our fast-paced world. Attending to our needs is the essential recharge for our mental health, creativity, and innovation. We take questions from the audience, and I invite two more guests to contribute to this inspirational conversation. Dr. Cherie Werhun is Sheridan's Associate Vice Provost of Human Development and strategic lead for Sheridan's S-Sense Initiative. Dr. Werhun emphasizes the need for educators to focus on the whole student, fostering a holistic approach to student development that focuses on the human capacities of agility, resilience, and adaptability. Jodi Wright, Senior Director, Youth & Young Adult Client Strategy, RBC, joins the show to discuss the role organizations must play to help youth pursue their passions. I am thrilled with the ideas presented in this show. They are inspiring and actionable. If you can, please share with every young adult and anyone feeling overpowered by their circumstances. Apple: https://podcasts.apple.com/ca/podcast/chatter-that-matters/id1478779098 Spotify: https://open.spotify.com/episode/39VeEJaL133GKpbkD07JoJ?si=d9a91723a4f14998 To find out more about Jesse Jones. https://iamjessejones.com Sheridan's S-Sense Initiative. https://www.sheridancollege.ca/admissions/why-sheridan/s-sense RBC - My Money Matters. https://www.rbcroyalbank.com/en-ca/my-money-matters/ RBC - Student Hub. https://www.rbcroyalbank.com/student-solution/index.html

Patrick Asare went from abject poverty in a small village in Ghana to achieving international acclaim. In an inspiring interview, Patrick shared his remarkable story. He was born to illiterate parents, his father was a subsistence farmer, and his mother was a homemaker. Patrick was one of fourteen children living in a small mud house. Most children in his village didn't have the opportunity to continue their education beyond primary school, which perpetuated the cycle of poverty in the region. However, Patrick had a gifted mind and with the support of his village, he earned a scholarship to a private school, although he never felt like he belonged there. Despite this, his academic achievements continued. He had the opportunity to study in the Soviet Union and the United States. Patrick's relentless determination to never give up showcases the transformative power of an unstoppable spirit. It emphasizes the importance of self-belief and internal acceptance in overcoming external challenges. His story is a must-listen for anyone struggling with adversity or feeling overwhelmed by impossibility. Jodi Wright from RBC joined Chatter that Matters to discuss their work in helping youth pursue their dreams. Ten quotes that mattered: 1. "I started my journey from here, scaling all the way to achieve my dreams." - 06:32 2. "I was determined to make something out of nothing and reach my goals." - 12:45 3. "I refused to let circumstances define me, and I fought against all odds." - 18:10 4. "I never gave up, even when I felt out of place and faced countless obstacles." - 23:15 5. "I chose to use every setback as a stepping stone towards my success." - 31:50 6. "I believed in myself when no one else did, and that made all the difference." - 38:20 7. "I stayed resilient in the face of doubt and criticism, and that's how I prevailed." - 44:05 8. "I turned every 'no' into a 'not yet' and kept pushing forward." - 50:30 9. "I never allowed the limitations of others to limit my potential." - 56:40 10. "I embraced every challenge as an opportunity to prove my strength and determination." - 1:03:15 To learn more about Patrick Asare, please visit https://patrickasareauthor.com. To learn more about My Money Matters: https://www.rbcroyalbank.com/en-ca/my-money-matters/

On occasion I change the format of Chatter that Matters, to offer you my observations on the status quo. There is no finger-pointing; there are only ideas to improve upon it. In this episode I look at the state of Democracy, and offer you my thoughts on what matters most to you, and the many generations to follow.

Risa August is an Ironman Triathlete and an extraordinary cyclist known and highly respected for her love of pushing her physical limits. Risa is no stranger to intense challenges, having completed 500-mile bike tours and conquered mountains in the US and Nepal. Then, Risa's life comes to a crashing halt. Her body is collapsing, and for good reason. She is diagnosed with a rare pituitary disease, a brain tumour that has been left unchecked for a decade. After undergoing life-threatening brain surgery and trying to live inside a body that can barely function, Risa chooses a different path. She reaches into her bucket list, and against all her doctors' advice; she trains and embarks on a 41-day, 3,000 km bike tour from Canada to Mexico along the Pacific Coast Highway. While the old Risa could have effortlessly conquered such a ride, the new Risa found herself entangled in a body that felt unfamiliar and accompanied by an unwelcome companion, her brain tumour she named Bubba. Pedalling through rain, physical pain, and the haunting echoes of her memories, Risa confronts a challenge unlike any other. Risa questions whether the woman she once was and knew would ever resurface or if this is the person she was destined to become. An extraordinary story of recovery, resilience, renovation and reinvention to begin your New Year. To reach Risa August: https://www.risaaugust.com

I wanted to create an entertaining and enlightening show for my New Year's Special. My guest is Todd Norian, a renowned yoga teacher, author, musician, and the founder of Ashaya Yoga. Todd is known for his teaching emphasis on the alignment of body, mind, and heart. Todd is the author of "Tantra Yoga: Journey to Unbreakable Wholeness, A Memoir." Additionally, he is a musician and has released albums, including "Bija." Todd is a masterful storyteller who shares his life journey. His passion was music until he found a profound sense of peace and self-acceptance through Yoga. This led him to live in a Yoga Ashram in Pennsylvania, then Stockbridge, MA, for 13 years." Twice in his life, the Gurus he was committed to chose to surrender their values for personal gain. Through facing the pain of those betrayals, Todd found a more profound inner wisdom – to transform betrayal from an impasse into a Rite of Passage. Ultimately, this is what motivated him to create Ashaya Yoga. At 50:00, I conclude the show with my New Year's Message. Thanks for being part of Chatter that Matters in 2023, and here's to 2024. Some of Todd's lessons that he offers: The Power of Destiny: "You know, fate is what's given to us, but destiny is what you do with that." — Todd Norian [00:19:27 → 00:19:31] The Balance of Yoga: "Everything in life is for your awakening. And from that mentality, everything in life has a certain meaning that we give to it and that we are perfectly imperfect just as we are, which is this embrace of ourselves, you know, with acceptance." — Todd Norian [00:25:01 → 00:25:18] Shadow Hugging: "I call it shadow hugging. It's when you put someone else on a pedestal who embodies all the positive qualities you need to recognize in yourself. Still, due to my feeling of lack or shame or unworthiness, I project that onto other People who are used to." — Todd Norian [00:35:53 → 00:36:11] The Essence of Tantra: "The bottom line is I want myself, and I believe everyone wants this as well, is to come to a deep recognition of who we are, that we're here on this planet to rediscover, to remember, to have A revelation of why we're here, of what is this? What is this body? What is this mind? You know, who am I? I am the essence of a question." — Todd Norian [00:40:00 → 00:40:31] To learn more about Todd, to buy his books or music: https://www.ashayayoga.com

I wanted to tackle loneliness for my holiday special this year as not all of us are surrounded by family and friends. The World Health Organization has declared loneliness a global health threat — as bad for your health as smoking fifteen cigarettes a day. Loneliness is the most significant preventable risk factor for depression, addiction, and suicidality. It increases the chance of early death by 30%, more significant than the risk of obesity, a sedentary lifestyle, and excessive drinking. Loneliness also increases the risk of heart disease, dementia, and diabetes. My guest this week is Pete Bombaci. Pete aims to make the world happier and healthier by eradicating loneliness. Our show was taped in front of a live audience of Managers from the City of Barrie, the Town of Innisfil and the County of Simcoe. Pete talked about the GenWell Project, Canada's Human Connection Movement. Pete shares why social connection is the most significant contributor to happiness, empathy, compassion, and resilience, yet our world is more disconnected than ever. Pete offers simple ideas to make connections more intentional. Amy Deacon, the Founder and CEO of Toronto Wellness Counselling, joins me to explain why our multi-screening and multi-tasking youth are so lonely and what we need to do to encourage face-to-face connections. Moments that Matter. 00:00 Tony Chapman's opening – a growing sense of impossibility 02:43 Introduce Pete Bombaci 04:37 Family life – a sister disabled, and the need to make time for others 05:48 Pete's Dad dies and how that impacted his life. 08:49 Working at a bar offered two key insights. 11:32 The great blackout changed Pete forever. 14:40 Major career shift to not-for-profit raised $42M in 3 years. 17:42 Gen World Project: Canada's movement for human connection. 20:43 Research emphasizes the benefits of human connection. 23:25 Shift from reactive to proactive employee support. 26:32 Encouraging team and organization activities for growth. 31:08 Encouraging more in-person interactions for youth. 32:56 What can we do for our kids, our elderly parents, ourselves 35:35 Irony – Pete feels alone trying to create the GenWell Project 36:37 Global health expert outlines the dangers of Loneliness 37:32 Tony shares a story about a lone hiker 40:30 What Leaders can do - Authenticity and consistency are key 42:28 Loneliness and AI 44:20 Navigating post-pandemic challenges requires careful consideration. 45:32 My three takeaways 47:20 Amy Deacon, Founder of Toronto Wellness Counselling, joins the show 48:00 Amy explains why loneliness is so prevalent in the younger generation 49:14 What parents can do to help their children 50:26 Why parents are also part of the problem

I had a profound and heart-wrenching conversation with renowned infectious disease specialist Steffanie Strathdee. Steffanie is Canadian-born and named by Time Magazine as one of the 50 most influential people in healthcare. She has written a book titled The Perfect Predator. A Scientists race to save her Husband from a Deadly Superbug. Steffanie's story unfolds like a gripping thriller. On holiday in Egypt, with her husband Tom, a deadly Superbug hijacks his body and it has Superpowers. It steals genes from other bacteria and the environment to resist antibiotics. This Superbug isn't an anamoloy. 5 million people will die from these types of infections in 2024. By 2050, that number is predicted to be 10 million. Why? The misuse and overuse of antibiotics in medicine and animal husbandry. Tom is airlifted to Germany, where the doctors aren't only perplexed, they are terrified as in the past this Superbog has shut down entire hospitals. They can do nothing, so Tom is Medevaced to the US. Fighting for his life, his organs shutting down, Tom is running out of time. Steffanie is desperate. She sees a psyche, hears about a century-old forgotten cure developed by a French Canadian but must enlist a dream team to try to save his life. What they uncover might save millions of lives, including yours and mine. To buy Steffanie and Tom's Book: The Perfect Predator. A Scientist's Race to Save Her Husband from a Deadly Superbug. https://www.amazon.com/Perfect-Predator-Scientists-Husband-Superbug/dp/0316418080 Time Code: 00:00 I introduce Stephanie Strathdee, An influential Scientist in infectious diseases. 04:48 Super Bugs are a Global Issue - 5 million deaths 05:57 Why aren't antibiotics working the way they used to? 07:54 Global agencies urge action and lack accountability measures. 10:41 The Perfect Vacation turns on a dime - A Super Bug invades Tom's body 12:40 Epidemiologist in Germany shocked by a deadly antibiotic-resistant bacterium. 15:38 Germans send Tom to the United States; nothing they can do 18:02 Tom is dying; a squeeze from his hand changes everything 24:57 Phage could be the cure but against all odds 29:48 Phage preparation to remove toxic bacteria so treatment doesn't kill Tom 30:52 Steffanie must make a life-and-death decision 34:07 Tom treasures life and moments together; phage therapy is a last attempt. 36:18 Phage saved Tom; can it save you and me? 37:48 Was this a miracle? 39:51 Tony's Three Takeaways 41:51 Tony's holiday message to you 43:50 Tony's Holiday Message

Join me to hear untold stories of the Canadian Pacific Railway and the birth of Canada. Acclaimed Author Stephen Bown shares excerpts from his new book Dominion, vividly describing the price paid to build the CPR and unite Canada. In this monumental saga, we learn about the ambitions, sacrifices, and the crimes against humanity that came with Canada's most extraordinary infrastructure project. Stephen paints a vivid picture of an era of greed, corruption, destruction, discriminatory labour practices and hubris that almost bankrupted a nation and wiped out the Indigenous Population. Was it worth it? You be the judge. I ended the show by sharing my thoughts on what Canada needs to do to write its next chapter. Key Moments 00:00 My opening 03:39 Stephen Bown – Rails and Tales 09:28 Fear of American control led to the need for a Canadian railway 13:10 Allan was influential, wealthy, politically connected, and manipulative. 14:24 Railway through Canadian Shield and financing scandal. 18:43 John A McDonald loses election, Mackenzie and more corruption. 23:34 Railways had devastating effects on Indigenous people. 24:56 Buffalo provided essential resources; extinction led to famine. 28:03 Chinese workers faced exploitation 35:23 Widespread corruption in both public and private sectors. 39:08 Riel's rebellion secured funding for the railway. 41:17 My takeaways 44:21 Tony – What Canada needs to do to write its next chapter To buy Stephen Brown's book Dominion. Indigo: https://www.indigo.ca/en-ca/dominion-the-railway-and-the-rise-of-canada/9780385698726.html Amazon: https://www.amazon.ca/dp/0385698720?tag=prhca-20

What does it take to be exceptional? Why haven't we closed the gap if diversity has proven to create a more robust and resilient culture and greater profitability? Does that mean others must stand down if you stand for diversity and inclusion? How can you create or contribute to a culture of excellence if the people you count on work remotely? How can an individual make a difference in a world with many headwinds? What does having privilege mean, and why should it be surrendered for the benefit of others? Where do I find trust and a sense of belonging? I am a parent of young children. What education or career do they pursue when AI is stripping away the value and contribution of humans? I have so many questions about the future of work. I started looking for answers, and a name that came up several times was Dr. Georgette Zinaty. I am glad she agreed to join me on Chatter that Matters. I didn't hold back; she answered my questions with clarity and passion. Dr. Georgette Zinaty is a leadership and diversity expert, the author of the book 'Why Not You' and the founder of Women Helping Empower Women (WHEW!), a non-profit organization dedicated to empowering women leaders and promoting diversity. She is also a TED speaker and Forbes contributor. This week, she started a new role as Chief of Staff at Myant, a disruptive company driving innovation in advanced material science, integrated systems, and advanced manufacturing to empower a future where humans, animals and the planet coexist harmoniously. Andrea Barrack, Senior Vice President and lead champion of Corporate Citizenship and ESG at RBC joins the show and we discuss the role that organizations can and must play to ensure everyone, regardless of ethnicity or gender has a seat at the table. We also talk about some of the challenges facing society and what can be done through our collective efforts. I hope you enjoy both these conversation as much as the learning I garnered from them. To buy Georgette Zinaty's book Why Not You: www.whewwomen.com 100% of the proceeds go to support her non-profit Women Helping Empower Women If you don't have time for the entire episode here are my favourite spots. I don't have what it takes to lead – 01:00 Dr. Georgette Zinaty Intro 02:35 Dr. Georgette Zinaty Challenges Tony Chapman. 03:04 Tony asks Georgette – did I give my Niece the right advice? 06:38 Remote Working and Culture: 07:21 We learn about Georgette's childhood. 10:11 Those kinds of skills don't expire: 16:51 Importance of Mentorship 19:21 AI and the Importance of Community. 21:43 Does diversity mean your son has to stand down? 25:28 A big idea for all youth – Personal Advisory Board 28:15 What should I do with my privilege? 30:22 We talk about her book: What about you? 32:35 Will AI replace you? 37:59 Gender Gap is widening, why? 47:47 Tony's Three Takeaways 49:21 Andrea Barrack joins the show. 51:36. Trust is falling in institutions. 53:00 What is our North Star 53:56 Hollowing out the middle class 55:00 What must be done to close the gap? 55:33 Government alone isn't the solution. 57:00

"We, as a society, do not talk about childhood abuse, and worse, many children between the ages of 5 to 18 go through some abuse." — Deenah Patel [00:33:41 → 00:33:52] Note: We don't share any details of the abuse; what Deenah shares is her path back. Deenah Patel has twice joined me on Chatter that Matters to offer advice to help small business owners. When the microphone was turned off, Deenah opened up about her story of being sexually abused as a child, decades of deeply buried trauma and how it surfaced later in her life as severe physical and mental health issues. I asked Deenah if she wanted to share her story and journey to reclaiming her life and identity, and she said yes in the hope it would help others. Deenah tells anyone seeking her advice, "You are worth finding the way to be better." Deenah offers many powerful lessons in life for anyone struggling with their identity and self-worth. 1)Everyone is going through something. 2)Permit yourself to care for yourself; don't bury it. 3)Express yourself because you are worth it, and you deserve to be the best 4)Learn how to believe in yourself and believe in your beliefs. 5)You are in control of your future. Thank you, Deenah, for sharing; I will be the first of many who listen to your story to give you a virtual standing ovation. Speaking of ovations, at the end of my show, Amy Deacon, the founder and CEO of Toronto Wellness Counselling, joins the show to provide context on overcoming trauma. Amy never disappoints, and her advice is content for all and content that matters. 10 Moments That Matter 1. [00:16] - Introduction and overview of Deenah Patel's story and the topics discussed in the episode. 2. [03:42] - Deenah shares her belief that society does not talk enough about abuse, particularly childhood abuse. 3. [08:52] - Deenah discusses the therapeutic aspect of verbalizing and speaking about her experience. 4. [15:31] - Deenah talks about her fear of regression if she comes in contact with her abuser again but emphasizes her strength and growth since then. 5. [22:09] - Deenah shares her experience confronting her abuser through therapy and letter therapy, setting boundaries and asking to be left alone. 6. [28:17] - Deenah discusses the challenges of coming forward as an adult about childhood abuse, including shame, self-doubt, and fear of judgment. 7. [33:42] - Deenah talks about the need for society to be more punitive towards and address grotesque behavior from adults. 8. [39:05] - Deenah shares her personal journey of helping others overcome traumatic circumstances and the importance of not judging oneself. 9. [42:39] - Deenah discusses her adult-onset childhood sexual abuse, resulting in PTSD and a mental illness. 10. [49:13] - Deenah highlights the challenges of finding the right mental health care and emphasizes the importance of seeking help and finding a practitioner who understands one's needs.

We have a surprise twist in this week's Chatter That Matters. Mark Ferrier steps in as guest host and interviews Tony Chapman on his journey. Mark is a natural; the banter between them is like listening to two close friends, and you will uncover many parallels between their lives and I am guessing yours. Tony shares a childhood where their family had to deal with emotional uncertainty and dire financial insecurities resulting from his father's failing mental health. Tony promised himself that he would never put his family in a similar situation and that motivation propelled him into an entrepreneurial journey that has extended over decades. Tony opens up about his successes and failures, the lessons he learned along the way, and how an unchecked ego cost people their jobs. Tony also expresses his gratitude for everyone who has helped him along the way with a special shout-out to RBC for investing in Chatter that Matters and sharing stories of positivity and possibility. Tony closes the show talking about why Chatter that Matters, is his labour of love, and his passion for Canada and what must be done to reclaim our dream. Time Code: 02:02 Why family matters 03:09 Tony's journey, achievements, and lessons summarized. 06:37 Father's spending nearly bankrupts us, sparks change. 10:08 Grade 7 party, $20 payment, discovering radio. 14:35 Radio-inspired purpose: consumer insights, connecting, dreams. 16:48 Tony's first agency - Communique 19:35 Help others is the best reward of all. 24:31 Letting people go is the worst failure of all. 28:36 More change and transformation 30:50 Innovative ideas presented, uncertainty about the future. 34:02 Mentor, moderate, lead, market, sell for attention. 36:57 Overcoming circumstances, changing lives, powerful lessons. 40:29 Tony talks about the Canadian Dream 42:20 Tony talks about Education 45:41 Mark shares the three takeaways

Unveiling a Heartfelt Journey: Love, Family, and Resilience in Military Life. This week, we honour Remembrance Day by shedding light on the selfless commitment and sacrifice of military spouses. My guest is Vicki Cody, author of here memoir "Army Wife: A Story of Love and Family in the Heart of the Army," Vicki shares her experience as an army wife as well as a leader to many in her community. Our story begins in the summer of 1969 when Vicki crosses paths with West Point cadet Dick Cody. What initially began as a schoolgirl crush blossomed into a profound love story, spanning almost fifty years of marriage. Vicki's steadfast support accompanies Dick throughout his remarkable career, from lieutenant to four-star general and Vice Chief of Staff of the U.S. Army. Her memoir "Army Wife" not only delves into the commitment between spouses but also paints a vivid picture of unwavering dedication to the military way of life. While raising their two sons, Vicki learns to navigate the daily challenges intertwined with the Army's unique demands, including emotional roller coasters, extended separations and frequent relocations. Over more than three decades in an Army family, Vicki embraces her distinct circumstances and discovers joy, self-fulfillment, and pride while steadfastly preserving her identity as a woman, a leader, a successful author and a mentor to many others. This poignant tale of love, honour and commitment is a unique and fitting tribute to Remembrance Day and the often-untold story of all who support those who serve. At the 34:21 mark I end the show with my thoughts about November 11 and why this day matters. Visit Vicki Cody's site to learn more and to buy her books: https://vickicody.com 00:01:01 Admiring thought leaders, overcoming challenges, and a powerful love story. 00:03:25 Appreciating in-depth look at military life. 00:06:47 Dick Cody loved flying helicopters; no turning back. 00:10:50 Opposites attract strict military life versus college parties. 00:17:56 Time to settle down, he was ready. 00:22:28 Resentment over the military's indifferent and precise actions. 00:25:01 Inspirational figure brings an emotional connection to military families. 00:26:44 Army spouse not interested in advocacy role. 00:31:42 Trust, leadership, individuality, and embracing circumstances. 00:34:21 Tony talks about November 11 and why it matters.

Hello everyone, With so much negativity flooding our feeds and, with it a growing sense of impossibility manifesting into a mental health crisis, I encourage you to listen to this episode to uncover ways in which you can help. This isn't a show about committing suicide; it is about preventing it from happening. Some sobering facts: for every death by suicide, there are 20 attempts. And with every attempt, on average, 135 people are impacted including family, friends, peers, neighbours etc. Please share. Tony Steve Phillip. From Pain to Purpose I was on LinkedIn one morning and came across a post by Steve Phillip. It was titled: 'I could have done more.' As a father, it moved me to tears. Steve talked about a phone call on December 4, 2019, that changed his life forever. He found out that his son Jordan, whom he had exchanged texts with the day before, had taken his own life. Jordan had a fantastic network of friends, was loved and admired by many, and was caring and fun, but he also struggled with his mental health. Jordan had been diagnosed with clinical anxiety and depression in 2015. As Steve says, a lot was happening beneath the surface we didn't see. Faced with the choice of either sitting on a sofa with a bottle or creating something to prevent other families from having to experience the trauma of losing a loved one to suicide, Steve chose the latter. He committed himself to doing whatever he could to have an impact in terms of reducing suicides so other families didn't have to experience the same pain and grief. Leaning into the skills Steve had developed in his corporate career – public speaking, leadership, change management – Steve established The Jordan Legacy to provide hope, even a path for people who are feeling suicidal. Their mission is to engage others to move towards a zero-suicide community, which he defines as one in which everyone is willing and able to do all they can to stop preventable suicides. To find out more about the Jordan Legacy, https://thejordanlegacy.com To find out more about what RBC is doing to support mental well being with our youth: https://www.rbc.com/en/future-launch/browse-by-topic/mental-well-being/

Today's episode marks my 200th episode of Chatter that Matters. My guest is the marvellous Myra Sable, who, in her eighties, continues to build her gourmet food company, Sable and Rosenfeld, while being a warrior for a better world. And stick around as I introduce her Grandson Julien Sable Alvarado later in the show. Julien is taking over the business. Mark Twain once said that age is an issue of mind over matter. If you don't mind, it doesn't matter. Many over sixty would agree, but what about people younger? Do many view older people like they view products in the grocery store marked past due? One of my goals this year is to counter ageism by sharing stories like this. Myra has been an entrepreneur for over fifty years; work is still her passion and pleasure. We go back to her early days, the many industry tycoons she had to win over, and the shelves she sought worldwide for her delicious condiments and products to today. There are several life lessons in how to dream, do and build. We also experience a different side of Myra - the matriarch of her family, a fearless feminist, and an advocate for a better Canada. We then shift to a love story between Grandmother and Grandson when Julien joins the show. Hearing them talk to each other is magical, and you will walk away with remarkable insights into building powerful relationships across generations. Grab some Scottie tissues, as you might cry for joy. Thank you, Myra and Julien, for making my 200th episode memorable. I then bring on Prashant Patel from RBC's Wealth Management Group. I wanted to know what is involved in a family business when the goal is to pass the torch versus sell. To learn more about Sable and Rosenfeld. https://sableandrosenfeld.com To learn more about RBC's My Money Matters: https://www.rbcroyalbank.com/en-ca/my-money-matters/

In front of a live audience at the Convenience Industry Council of Canada's National Summit, I sat down with Jean-François Archambault. JF is a beautiful human being devoting his life to fighting food insecurity. It is also a powerful love story between Mother and Son and how her ten-year unsuccessful battle with cancer took JF to a crossroads, offering two very different paths. The first was to take away his sadness and darkness by ending his life; the second was to do something with it. Thankfully for millions of Canadians, JF chose to dream big and do bigger. Too many Canadians live paycheck-to-paycheck and rely on food banks, social assistance and the generousity of friends and family to survive. JF dreamed of feeding people versus landfills with the massive amount of food wasted in the hospitality sector. JF's story is inspiring and remarkable. He leaves his successful career in hospitality to form La Tablée des Chefs, a non-profit organization whose mission can be summed up in two ways. Feed today to fight against food insecurity and educate youth for tomorrow to develop their food autonomy. What La Tablée des Chefs has done should be studied around the world. In twenty years, they have distributed more than 15 million cooked meals and contributed to the culinary education of more than 50,000 youth by developing their food autonomy through various educational programs. And what JF teaches all of us is following your heart, understanding the fragility of our time, and dreaming and doing is what inspires change. I close the show by offering my three takeaways, why being involved in our community matters, and then talking about a hub called My Money Matters that offers financial advice to help navigate the realities of today. Have Scottie Tissues close at hand and be prepared to cheer for a human who almost said no to his life and is now impacting millions of others. To find out more about La Tablée des Chefs, click here: https://www.tableedeschefs.org/en/ My Money Matters. https://www.rbcroyalbank.com/en-ca/my-money-matters/ Convenience Industry Council of Canada - https://convenienceindustry.ca/

I titled this episode of "Chatter That Matters" "Forever Young" and recorded it live at the Toronto Hunt Club. The idyllic setting alone adds a unique backdrop to a conversation that erupts with laughter and spontaneous applause. The man at the center of it is the master storyteller, the iconic Canadian editorial cartoonist and painter Andy Donato. Andy Donato is not just an artist; he's a force of immense character, and his character is woven into the very fabric of who he is, from his distinctive appearance, with an unbridled shock of hair and a mischievous smile, to how he characterizes pivotal moments in time, to a handshake made with intent and integrity. Andy shares hilarious stories of his journey, from his early days as a layout artist at Eaton to his pivotal role as Art Director and then as a world-renowned and decorated editorial cartoonist. Over the years, many Canadian Prime Ministers consider being a target of his incisive cartoons as a badge of honour. Beyond the realm of editorial cartoons, Andy's "Bent Realism" painting style has been featured in one-man exhibitions worldwide. And to this day, Andy in his eighties continues to create a weekly cartoon, paint, and golf, a testament to my title, Forever Young. Deenah Patel returns to Chatter to Matters to talk about how small business owners can remain Forever Strong.

The story begins when Mark Ferrier's father robs a bank, is arrested, and, in his sxites is put in Millhaven Maximum Security Prison to serve a five-year term. For decades, Mark buries this reality and wraps himself in a veneer, masking his insecurities and imposter syndrome with a persona of confidence and swagger. Mark gets married, raises two beautiful daughters, and is wildly successful as an entrepreneur. His path led him to the Young President's Organization and to Harvard where he earned his Executive MBA at Harvard University. In a moment of sharing with his classmates, Mark reveals the truth about his dad, and instead of encountering shame or judgment, he discovers the magic of humanity. Mark realizes that wrapped inside his stigma was a gift to understand acceptance and the distinction between mistakes and failure. Mark shares many more lessons from his life, unpacks some powerful thoughts on what it takes to be a successful entrepreneur, and what he is doing with his latest endeavour &Capital. We also discuss what Canada needs to do to compete and stay relevant. From Mark, you will hear many powerful insights on life and livelihood and overcoming circumstances to free yourself from the past to own your present and pursue your future. I then invite Deenah Patel, Senior Director of Merchant Experience & Loyalty, to share her insights on successful entrepreneurs' attributes. She talks about how RBC works hard to support owners with intellectual, emotional, and financial Capital. Time Codes 00:02:30 Mark shares his childhood - white picket fences might have framed the neighbourhood, but what was inside was something very different. 00:04:44 Dad: successful car dealer, struggled emotionally/mentally. 00:08:34 World changes for Mark at age 25, when he learns from his Mom, that his Father has robbed a bank, and is in jail. 00:13:27 After fighting the charges for years, at age 68, Dad goes into a Maximum Security Prison. prison 00:16:23 Dad finds purpose and joy with his grandchildren but is diagnosed with a brain tumour 00:22:02 Mark - understanding who you are as a son requires understanding your father's story. 00:22:46 Sharing experience, fostering connection and confidence. 00:27:43 @Capital-Mark's latest entrepreneurial business 00:32:02 Attributes for future entrepreneurs: humility, non-traditional structure. 00:34:12 Believe, support, lead, rewrite. The economy needs alignment. 00:37:21 Tony's Takeaways 00:39:23 Mark: "You need a soul to succeed in life." 00:42:35 Deenah. Various ways to help entrepreneurs start businesses.