209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience
CFO THOUGHT LEADER · The Future of Finance is Listening
March 16, 201628m 45s
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Show Notes
As more CFOs become tasked with not just reporting growth but driving it, customer success metrics are becoming increasingly popular, and no one group of finance leaders is more customer success obsessed than that group which dwells inside the high tech hallways of software as a service (SaaS) software application companies.