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Show Notes
In today's episode:
- Major disruptions may actually be the moments that strengthen employee trust--when leaders handle it well.
- Employees place more trust in their direct managers than with the company; while trust in a manager often starts higher, it's a fragile thing. Mishandled crises can make that number plummet.
- When managers handle issues with fairness, empathy, and transparent communication, trust deepens. And trust isn't a soft metric; it's directly connected to employee retention, engagement, and resilience.
- The lesson is not to avoid disruption, but to lean into handling disruption with care.
- There are two moments when love appears in the workplace: in times of crisis and times of success. Disruption can be a love-driving moment, making for stronger leaders and a stronger company.
CEO Daily Brief is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results.
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