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From the archives: Customer centered growth with Donald Chestnut
Episode 513

From the archives: Customer centered growth with Donald Chestnut

Catalyst · Launch by NTT DATA

November 25, 202540m 39s

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Show Notes

In this episode from the archives Tammy sit down with Donald Chestnut. Donald has worked at some of the world’s largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. Tammy and Donald talk about his people-first approach to digital experience and Donald shares his secret to digital transformation - that the real key to transformation isn’t technology, it's people!

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Topics

Emerging Technologyhuman-centeredproduct strategybusiness transformationproduct experienceleadershipproduct platformbusiness strategyemotional intelligenceMachine Learningculturelaunch by ntt dataAIdigital experienceslaunchntt datadesign productsDesigninnovationStartuppostlightstrategytechnologyDonald Chestnut