#38 DealerRater’s unstoppable rise, Dealership incentives, Car buyer concerns, Secrets to Carvana | Jamie Oldershaw, VP of Reputation Strategy at Cars Commerce and GM of DealerRater
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Show Notes
In this episode, I'm speaking with Jamie Oldershaw, VP of Reputation Strategy at Cars Commerce.
This episode is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc
AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/
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Topics:
(00:00:00) - Intro
(00:03:02) - Jamie’s experience at DealerRater
(00:13:12) - The DealerRater Product
(00:17:41) - The decision-making process of the consumer
(00:24:33) - How DealerRater makes money
(00:26:26) - Fraud prevention
(00:30:27) - Thoughts on anonymous reviews
(00:32:41) - Jamie’s take on Yelp
(00:35:24) - Thoughts on the state of the car market
(00:37:21) - Adapting the dealership model
(00:39:04) - Automating the consumer experience
(00:42:27) - Patterns in Brand reviews
(00:44;15) - The best way for consumers to purchase and the best way for dealers to leverage platforms like DealerRater
(00:48:45) - The future for DealerRater
(00:50:36) - Where to contact Jamie
Check out Cars Commerce here.
Get in touch with Alex by emailing him at [email protected]
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
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